Resort Details

Dining
OnSite Dining
  • La Veranda Restaurant
    Air conditioned area and a terrace with beautiful views of the Pacific Ocean
  • Lobby Bar
    Take in the beautiful ocean view with refreshing cocktails and try our innovative juice therapy.
    Offers best cocktails, soft drinks, beer and more 
  • Snack Marlin
    -Sea food and snack bar
    -Right next to the main swimming pool. Offers you pizza, hamburgers, hot dogs and nachos.
On-Site Amenities
  • 24-hour front desk†
  • 24-hour room service†
  • Dry cleaning†
  • Exercise gym†
  • Medical Facilities Service†
  • Meeting rooms†
  • Parking†
  • Phone services†
  • Pool†
  • Spa†
  • 24-hour front desk†
  • 24-hour room service†
  • Dry cleaning†
  • Exercise gym†
  • Medical Facilities Service†
  • Meeting rooms†
  • Parking†
  • Phone services†
  • Pool†
  • Spa†
  • Travel agency†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Weddings on the beach and banquets

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
  • Pool †
    Infinity Edge heated pool
  • Spa †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.0 1385 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Will never return and don't recommend

    Only a selective amount of employees were great. That was the bell boys, the concierge lady, Jesus the poolside server, and the night time maintenance lady who was the one to provide us with the transportation service to the airport. Which the reception had no information to provide us and wanted us to wait for the bell boys to arrive at 8am when we needed to leave at 7am. Not really a kid friendly place.

    Jul 08, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Checked out early

    Not a good vacation resort. This is more of a hotel meant for just 1-2 nights. No refrigerators or microwaves in the room. Only 1 restaurant on site. Couldn't open or see out of the window as the clear coating was bubbled and pealing. Every fixture in the bathroom leaked. People were not very friendly either. This is more of a locals destination than for tourists. We only stayed 2 nights and the 1st night they had a wedding there with music so loud we couldn't eat outside or even sleep well after a day of traveling. Food was good at the restaurant, but expensive. The pool was the nicest thing at this resort. Will never be back

    Jun 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best location in Mazatlan

    Best stay ever, excellent service, beautiful views and perfect location..Reception staff has answers for all your wants. It was great to come back and find our place clean . The Green bus took us to the best beaches, market,downtown and the most important places for $13 pesos!. Restaurants across the street is excellent and great price. We couldn’t have chosen a better place.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort

    We stayed here for a week through RCI, in a gorgeous 1 bedroom condo (room 1501) with a balcony. All rooms are ocean view. It’s a small resort, right on the beach and the staff is wonderful. We ate here a few times and the food was good. It is out of the way, near the marina, in a quiet area. Uber was 80 pesos to the Golden Zone and 160 pesos to the Malecon or centro. The gym has 1 bench, a few free weights, a cable tower, treadmill, bike, elliptical.

    Feb 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Royal

    The hotel was very clean and the employees were amazing. The problem was the royal membership I was offered and the representative that tried to sale it to me. He was unprofessional and very disrespectful. Other than that, Yohanna, Feliz, and the maintenance crew are great!

    Feb 23, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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