Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive Cancun family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits.
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service.
  • No wristbands. 
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
Woohoo! Book your beach vacay with CheapCaribbean and get MORE Perks at Dreams Riviera Cancun Resort & Spa. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Location

Puerto Morelos
Cancun International Airport : 14 miles

Property Information

Year Built: 2009
Total available rooms and suites: 486

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

 

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12259 reviews
  • 1.0 star tripadvisor rating
    Not worth the money

    Stayed here recently for a wedding. Food was awful. Place is nice but food/drinks inconsistent for All inclusive restaurant

    May 20, 2024
  • 5.0 star tripadvisor rating
    Fantastic Resort, and AMAZING STAFF AND SERVICE

    My wife and I got engaged at this resort in 2022 and returned for our honeymoon in May of 2024. We were very impressed with our recent visit, just as we were in 2022. From the moment you arrive, the staff tends to your every need, whether it’s the restaurants, entertainment staff, or bar and restaurant staff, etc. In particular we would like to acknowledge a few staff members that made our stay super special. Gersom at the preferred club Garato bar, was so engaging in conversation and kept us entertained, while also making some of the best drinks we have ever had. He was so genuine and kept us wanting to come back to see him! He makes the best passion fruit spicy margaritas! The experience with him at the preferred bar, was enough alone to make the preferred club a worthy upgrade!! Gersom deserves recognition for the fantastic job he does. Thank you Gersom!! Cruz at the preferred club Garato bar was also excellent, and made us delicious drinks throughout the week. He did a great job at always making sure we had a full drink in hand! Thank you Cruz!! Veronica was a great host all week for us at Seaside restaurant. We went there for breakfast all week and she always greeted us with a smile and made sure we had a place to sit, with excellent views of the water! Thank you Veronica!! José, at the Manatees pool bar was also a fantastic staff member. He was so positive and made sure we were served whenever we came to the bar. He made us very good drinks and was fun to visit!! Thank you Jose!! Miguel with the entertainment staff was also excellent all week! He always tried to get us involved with activities, and he did a great job with the bike tour into Puerto Morelos. You are great at what you do, Miguel!! There are many other staff members that I could list off if there was enough room! We could go on and on about how great this resort is, and definitely recommend it to anyone who wants to relax and soak in the sun for a while!

    May 20, 2024
  • 5.0 star tripadvisor rating
    Wonderful Pool and Bali Bed Experience

    We rented on of the Bail Beds and loved our experience. Our Pool Concierges Jesus and Freddy along with our pool waiter Israel gave use the attention we wanted for a wonderful vacation experience

    May 19, 2024
  • 5.0 star tripadvisor rating
    Amazing resort with the most amazing people!

    Beautiful rooms and clean, gorgeous resort. Everyone was so kind and thoughtful, helped us with anything we needed. Restaurants were delicious, our favorite had to by hibachi or Oceania. Hibachi was delicious as always and the steaks at Oceania were huge and so yummy! Typically portions at all restaurants are small to help prevent waste, and we really appreciate it. The breakfast buffet was typically really busy by about 8:30/8:45am forward, so definitely go right when it opens if possible--food is great and many options available. Alex always took care of us outside and was so fun to meet! He always has a smile on his face and he treated us like family throughout our stay. We plan on getting an iguana when we go home in his honor! Jose was also so funny and a ball of sunshine at bingo. He had such a great personality and we were always laughing with him. Marisol was so funny and always trying to get us to join in on activities too--she is a sweetheart and full of energy! Octavio kept us hydrated with the most amazing drinks at the Preferred Club bar/lounge--his espresso martinis were absolutely amazing. Chino was our guide at the local cenote, ziplining, and atv/side-by-side excursions. He and everyone at the ziplines were great and most patient! Very informative and kept our safety as the priority. I recommend you get the app to stay on top of the different activities throughout the day. There's dancing classes, zumba, aerobics, cooking classes, biking, games like bingo, bracelet making, etc. So much to do other than burning in the sun! Try all the restaurants if you can and check out the beach. Not too many seashells but it's still gorgeous and fun to swim in. Talk with the locals and employees and please respect them all-- they are amazing and kind people and we have been so grateful for everyone here. Please don't feed or try touching the local wildlife such as the cats and lizards. 10/10, we loved it!

    May 19, 2024
  • 3.0 star tripadvisor rating
    It’s good for young families with kids

    It was ok family hotel Missing beach restaurant Too busy when is lunch time coz not many restaurants are available near the pools It’s close to rooms Good for young families with kids

    May 18, 2024