These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot Grill
Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.
- BordeauxSavor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
- Coco CafeCoffee & snack bar.
- Desires
o Preferred Club Swim up bar
- Gohan Sushi BarSavor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
- La CavaWine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
- ManateesEnjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
- Market CafeEnjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky BarRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach fairy games (horseshoes, bocce ball, cornhole)- Beach pickleball
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Tennis court †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7587 reviews
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Jul 14, 2025Secrets Vacation
We enjoyed the resort itself, we enjoyed the beach, restaurants, thought the room was nice, bartenders were very good and the staff were super nice and helpful. The bad was the Unlimited Vacation Club which was a high pressure sales pitch for that program that once I did some research, I found that it has a lot of issues. We would probably go back but we will avoid the Unlimited Vacation Club sales pitch.
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Jul 14, 2025Lots of memories made! Will definitely be back.
Loved the staff and pools. Swim up room was not worth the money as we did not use it. Buffet was not that great. Loved Bordeaux and Italian restaurant at Dreams and Oceana.
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Jul 13, 2025
Just- okay
We stayed at Secrets Aura for five days. While there were definitely some highlights, here’s an honest review along with a few tips and tricks to help make your stay more enjoyable: Preferred Club: I recommend booking Preferred, but just know the perks are limited. There’s no clear way to identify Preferred guests other than at the check-in/check-out lounge—and even then, many non-Preferred guests were still entering. The same thing happened at the Preferred pool; it was crowded with people who clearly weren’t staying Preferred. The only true perk was better-quality liquor. Rooms & Comfort: Rooms are freezing, so pack warm clothes to sleep in. Our mini fridge and safe were broken when we arrived, and the Wi-Fi didn’t work in the room. Once we submitted a complaint, those issues were fixed quickly, so at least the response time was great. Food & Dining: The food was hit or miss. Bordeaux was by far the best restaurant on the property. The rest were just okay—not bad, but definitely not five-star quality. Warning – Timeshare Presentation: Do NOT attend the timeshare presentation. They make it sound tempting with “freebies,” but it’s a waste of time. We spent three hours, and others spent up to five. The “free” massage isn’t truly free, and you’ll regret giving up a big chunk of your vacation for it. Other Tips: • Bring bug spray—especially if you plan to hang out on the beach at night. The bugs are relentless. • Bring water shoes. The beach was too rough for us to enjoy safely. • Bring plenty of $1s and $5s—the staff appreciate American cash for tips. Overall: If you’re looking for a true 5-star resort in terms of rooms, amenities, and food, Secrets Aura isn’t it—it’s more of a 3.5 to 4-star experience. However, the staff are outstanding. They work incredibly hard and go above and beyond to make your stay as pleasant as possible.
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Jul 12, 2025
Paradise with a twist but only for 1 day
The quality of service is excellent. The beach area is beautiful. However, beware of the high pressure sales pitch as they say it would only take 90 minutes but it was a full 3 hours. We listened to 6 different people give us a sales pitch...ugh! At least it was only for 1 day then everything else was Great!
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Jul 12, 2025
Great place to lay on the beach but not the 5 star experience you expect from a Secrets or Hyatt
Maybe 5 star when it opened but needs some serious work to bring it back to its previous glory. The beach and ocean and location are great but the resort needs some TLC. Everything looks "old". Walls both interior and exterior are cracked. Grime and grout to tiles and pools need replacing, the waterslides which were the primary reason we booked this place were so unkempt that they actually cut and scraped use going down them and when I complained I was told "they are more of an esthetics only thing now" which is absolute garbage of an answer and they even advertise them on their website. The food menus are all decent menus and variety but unfortunately the execution just isn't there. The food was average st best and usually hot or miss on whether it was good or not. Girlfriend and I are both "foodies" and we were very disappointed, especially since we were told it had the best food of the surrounding resorts. The stay was average but definitely did not live up to the Hyatt or Secrets Name and I can't say I'd recommend it based on our stay.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.