At Dreams Sands Cancun Resort & Spa - All Inclusive guests will enjoy elegantly appointed rooms with breathtaking ocean views, international gourmet dining and Unlimited-Luxury®, all set on a stunningly beautiful 650-foot stretch of pristine private beach. The resort provides amenities such as two swimming pools, an on-site spa and fitness centre, the Explorer's Club for Kids, countless daytime activities and exciting nightlife. Indulge in the world-class Dreams Spa by Pevonia® providing ultimate relaxation and a range of amenities and treatments such as a Hot Stone or Swedish massage.
Location: In the heart of Cancun’s Hotel Zone, set on a 650-foot stretch of private beach. Approx.25 minutes from Cancun International Airport.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8340 reviews
Above and Beyond all Expectations!
Our review of our stay at the Dreams Sands Cancun Resort & Spa has been delayed due to the unfortunate circumstances of this Covid 19 pandemic. We were at the resort in early March before it had really entered Mexico but the staff here were already on top of the situation with masks being worn by kitchen staff and hand sanitizer provided at each entrance and exit of every restaurant. Bravo! This is the 3rd time we have stayed at this lovely resort. My partner and I travel often to the Caribbean and had stayed here previously when it was under the Oasis chain hotels. What a difference! The upgrades are very notable. We have always enjoyed the convenience of the wonderful white sand at your door step, the warm calm turquoise water beach and the scenic ocean views. The entire staff at the Dreams Sands were excellent however I must mention the exceptional VIP care which we received from Ms Brianda Fernandez. She was always there with a smile and went out of her way to ensure we had a wonderful and memorable vacation. She rates 5+ stars. We found all of the restaurants to have quality, tasty offerings. Our favourite for breakfast was at the Olio with views of the water. The latte and the gelado at the Coco Cafe & Ice Cream Parlour is how we started and finished our days. The Portofino and the Gaucho Grill were amongst our favorite for dinner. Our deluxe Ocean front suite was well kept by the cleaning staff and had a million-dollar view. Lots of room to kick back after a long day at the beach. This hotel is walking distance to shops, Plaza Corol and a short bus ride to the open air Plaza La Isla Cancun shopping centre. Thank you to everyone at the Dreams Sands, we will be back for more of their Mexican hospitality.
I am currently on my trip and usually wait till I am done to write a review. But I wanted to get this info out before people decided to go. Keep in mind this is my 4th all inclusive and 1st bad review. First of all dont even read there website. It is completely false I formation. The Bad 1. Only a few restaurants are open. 2. No activities are open. Kayaks, hobby cats, volleyball net, trampoline are all out. No reason why, cant be corona because kayaks you do by yourself. 3. Waiting staff are just pure overwhelmed because the hotel will not hire enough staff. Waiting times to eat are ridiculously high, lines at the bar are ridiculously long. Waiters take orders and I guess just get to busy doing other things and just flat out forget you. 4. AC didnt work the 1st night so we had to sweat all night, that did get fixed. 5. Water in showers and sink has a nasty yellow tint. I have a pic I will try to upload. It seems to have gotten a little better. But you can still see the tint. 6. Bar drinks have absolutely no alcohol hardly in them unless you leave a large tip that is. Otherwise you are drinking nothing. 7. The worst - strongly push there timeshare presentation and hunt you down constantly. 8. So far 3 kids that we know of have gotten bad cuts in the pool to there feet due to the bad tile in the pool including my boy. Good 1. View is nice 2. A decent beach compared to some other resorts. 3. Food is good if you ever get it. 4. Rooms are clean Bottom line, if you have kids and are looking for activities dont come here. If you are good with being extremely patient and just relaxing on the beach you may be alright.
We had a holiday last june and had an amazing time. Staff were absolutely fantastic especially Freddie , Richie , Manilow and Maria at the beach bar . Entertainment staff were awesome and we booked to come back again in October this year if we can but unsure if it will happen because of coronavirus. Anyway just wanted to say it's a beautiful place and can't wait to go back.
It was in February, which feels like another lifetime (pre-quarantine time) so it's foggy, but my daughters were reminiscing tonight about the trip and it reminded me for the millionth time to finally write a review! I will just say that it was a GREAT resort - full of life and energy and excellent food and just the best people. I cannot say enough good things about the Explorers Club for kids. My girls LOVED it (ages 6 & 8) - we could barely get them to eat dinner with us once they learned they could do it with their beloved leaders and friends there!! THANK YOU to all of the entertainment team and all the staff (including the yoga instructor) who made it all so wonderful. Just a beautiful spot in the world, and a very well-run one at that!
Terrific return stay at Dreams Sands Cancun
What a great return trip to Dreams Sands! We stayed in 2018 and returned again March 2020. This time we made a Preferred Club reservation, at an additional charge, thru Cheap Carribean.com. It was worth every penny. We arrived at the hotel greeted with hot towels, drinks, and immediate check-in at the Preferred club lounge. The rooms weren't ready at check-in, but they took our bags, we ate lunch and then our rooms were ready. The preferred lounge was a great way to end the day before going to dinner. Armando was a terrific bartender and he always had a smile :) The rooms could use a little freshening up, paint etc. Also, the bathroom shower is partially open and it's difficult keeping water from getting on the floor. We notice these issues from our last stay as well. We had a small problem with our room on this trip, and they moved us to a nicer room immediately. Maid service was fantastic - Tila was our maid and her attention to detail was fantastic. We arrived at the start of the covid crisis, before things were shut down, and the attention to cleaning throughout the entire resort was impressive. All of our restaurant experiences were great too. Our favorite is still Waves and Sands for dinner and Olio's for breakfast, but all the restaurants & service were great. La Cevicheria was another favorite at lunch time-this was new from our last stay. The beach is great and always clean. The continued issue at the beach is availability of chairs in the shade. Also, the chair saving starts very early in the morning, which I'm told is common but not great if you don't want to get up early. The resort needs to provide more umbrellas for shade to accommodate the number of guests. We can't wait to go back :)