Located on a stunning beachfront on the majestic Sea of Cortez and a short five-minute drive from the Cultural & Arts District of San José del Cabo. Seven dining options offer enticing dishes from a variety of cuisines including; Asian, Mexican, and Italian while five bars and lounges pour delightful cocktails and spirits. The unique adults-only Sky Lounge offers unbelievable views of the Sea of Cortez, perfect for enjoying a cocktail and watching the sun set. Four pristine swimming pools offer dedicated family-friendly and adults-only options that cater to the needs of every traveler. All Restaurants with stunning views to the Sea of Cortes.

Property Information

Total rooms: 424


Resort Details


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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2057 reviews
  • 3.0 star tripadvisor rating
    Wedding trip

    Our son was getting married and this is the resort they choice to marry on the beach. I would say this is your medium priced resort that most families could afford. Our room was always clean -not always stocked but we had good service after we asked. The coffee shop was awesome--the service was great and the coffee also, We found several restaurants on the property not so good but then again we found 1 that we did enjoy and service their was good. Breakfast was mostly the same everyday but you could always find something to eat for everyone. I would say for the most part wait staff was awesome--they really did try to please you

    Apr 04, 2020
  • 3.0 star tripadvisor rating

    Great hotel, loved the layout and the beautiful beach. Stayed in the Altitude which had a nice room, an amazing view and the sky bar. Thank you to Sandra who serviced our room and always did an outstanding job. Also would like to thank Enrique amd Roman at the sky bar for making the best cocktails. Enrique...you make the most delicious cantaritos we’ve ever had!!! Diego, the pool supervisor....you have patience beyond anyone I’d ever seen. Lol. You deserve a raise!! You’re a great guy. Also a shoutout to Diego the lobby concierge...so kind and helpful....you’re a rock star!! As for the VIP check in lounge...Carlos was so incredibly helpful with any questions and recommendations. Top notch Carlos, and to Frederico....who makes the BEST Caesars! Would say the food was just okay for us. Italian would have been the best but.....cut back on the salt...wow...way too much!! Asian was okay...rice for sushi a little to mushy and any tempura was over deep fried. The grill for lunch was always my favourite! Lastly I would like to say the service was amazing!! Throughout our stay the staff was super!! We enjoyed our stay. Very relaxing!! Thank you to all. Beautiful resort!

    Mar 31, 2020
  • 5.0 star tripadvisor rating
    Staff is amazing

    After spending a wonderful weekend here I had accidentally left a pair of expensive headphones in my hotel room. The staff at reflect were able to find them and mail them back to me in the U.S. I was so surprised and grateful that they were able to get me back my headphones. The staff is definitely top notch here.

    Mar 29, 2020
  • 4.0 star tripadvisor rating
    Girls trip!!!

    Gerardo, the bartender in the Altitude cafe was amazing. He went above and beyond anytime I needed or wanted anything. He makes the best margaritas, and I’m picky!!! Most of the staff are great, some not so much. I had to practically beg to get what I wanted. We were VIP, so I assumed asking for some guacamole wouldn’t be a big deal. Also, queso fresco, and anything else we asked for they’d say they were out of it. I just had to ask the right people and then I’d get what I wanted. You have to be forward or you’re not getting anywhere. I still loved every second of my trip even though I was hearing of these hard times of COVID—19 going on back at home. I’d consider going back again, but only if Gerardo still worked there!

    Mar 29, 2020
  • 5.0 star tripadvisor rating
    Transportation from Cabo Airport to Reflect Krystal Grand! We highly recommend Cape Tranfers !

    I spent a great weekend with my friends In Reflect Krystal Grand, the service was outstanding and we booked our transportation from SJD Cabo airport in a luxury limousine to the resort, we only paid $149 and we were a group of 12, it is worth noting that Cape Tranfers also has shuttle service to Krystal grand and private suburbans at a very low prices, so if you want a perfect vacation We strongly recommend Reflect Krystal Grand & Booking your transportation to the resort with Cape Transfers😁

    Mar 24, 2020