These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Private Preferred Club Lounge
- Access to Preferred Club Lounge bar open daily from 7:00 a.m. to 11:00 p.m.
- Preferred status and amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts & fine liquors in the lounge
- Seaside Grill offers daily breakfast a la carte from 8 a.m. – 10 a.m.
- Free internet access in-suite
- Free computer access in Preferred Lounge
- Upgraded mini-bar service
- Upgraded bath amenities
- Complimentary access to the hydrotherapy circuit at the Spa once per stay
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13976 reviews
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Jul 01, 2025Pure bliss at Secrets Akumal!
This was our second visit to Secrets Akumal & it was just as wonderful as the first time! The hotel grounds are lush with many pathways & different flora & fauna. There is plenty of signage around the resort to follow to ensure you don’t get lost. Our room was spacious & spotless with turn down service each evening. Our concierge Francisco was awesome & made sure to check in on us & made sure we had everything we needed during our stay. The other workers at the resort from bartenders, to servers to check in staff & even the workers who made sure the grounds were looking spotless each day were very kind, happy & hardworking. My husband & I love to snorkel and there were plenty of fish to see as well as sea turtles within the swim area. You can also book a privately guided snorkel tour to go outside of the ropes as there are protected areas of the reef. It was our first time going in June so you can expect more sargassum, although this never bothers us. The food here is fantastic in our opinion! We never had a bad meal. The chefs are very talented. There is plenty of option and you don’t have to make reservations for any of the restaurants. Our favourites were Oceana & Himitsu. If you get the chance, splurge & go to the spa to experience the hydrotherapy pools & a deep tissue massage! Our massage therapists were AMAZING! There are three lovely pools, with entertainment at the two pools closest to the beach. We loved the quiet pool near the back of the resort. It truly is a little piece of heaven. All in all this resort is fabulous with something for everybody. I highly recommend staying here!
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Jun 30, 2025
This experience could not have been better.
Ruben, Basilio, Samuel, Santiago, Ana, Diana, Jaime, Gerardo, Fernando, really stood out to us. We encountered these staff members the most during our stay and are completely grateful for them. This was our first stay at this resort. We stayed at the resort for a week, my husband and I and my in-laws brought us there. We have no complaints regarding our stay. The staff exceeded our expectations and were truly so kind and VERY hardworking. THEY DESERVE A RAISE. TIP THEM AS MUCH AS YOU CAN! They work very hard in the heat/humidity. There was one gentleman, I feel so bad I cannot remember his name. May 17-24, 2025 this gentleman worked at the new restaurant Santorini and Seaside for dinner. He was our server, and he was the kindest and extremely hardworking, very knowledgeable on the dinner options. I feel horrible I cannot remember his name. I believe it starts with an A, but I'm not certain. Very nice man, you would be lucky to have him as a server. I recommend writing down staff names! We definitely will on our next visit! The food was amazing! We knew we were going to miss the food. They're incomparable when it comes to food. Not just at their restaurants, but their room service as well (highly recommend the eggs benedict and shrimp tacos!!), but the food they served by the pools as well. Their pizza was so good (at certain times) and they usually had something cooking outside for lunch near the pools. My top favorite restaurant would probably be Himitsu because of their amazing pad thai, sashimi, and desserts! We did not try their hibachi inside of Himitsu, but keep in mind, the restaurant is definitely warm because of it. The heat and humidity was definitely something we were not used to. They had staff doing their best to get rid of all the seaweed they could. Nowhere at this resort felt unkept or not clean. It was amazing. We cannot wait to go back and see some of the best people we've met.
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Jun 29, 2025
Secrets Akumal June 2025
My husband and I stayed on property for four nights to celebrate our anniversary in June. We were so impressed with the staff and the level of care we received. While my husband and I aren’t always the best at remembering names, we still want to express our gratitude to several team members who truly stood out: - Billie, our concierge, made sure our stay was seamless. Her warm personality made us feel genuinely welcomed and well cared for every step of the way. - Henry took incredible care of us in the Preferred Club beach area. He was kind, attentive, and made sure we always had food and drinks throughout the day. - Our room attendant did a wonderful job keeping our room spotless. We appreciated coming back to fresh towels, clean robes, and a well-kept space every day. - The bartender at the Preferred Club bar (we wish we had caught his name!) made the best espresso martinis. He was friendly, skilled, and a joy to chat with. - The snorkel tour with the sea turtles was a huge highlight of our trip. Alan and a young woman whose name also started with “A” guided us through a memorable and informative excursion. Seeing the turtles up close and learning more about Akumal’s history was a fantastic experience. - Bordeaux was our favorite restaurant on the property. The French onion soup and surf and turf were outstanding, and our wait staff made the evening even better with their excellent service. Overall, we had a fantastic stay. The beach and resort grounds were absolutely beautiful, but what made our trip truly exceptional was the hard work, kindness, and professionalism of the staff.
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Jun 29, 2025
Top notch resort with lush gardens and excellent food
We had an excellent stay at Secrets Akumal Riviera Maya over New Year's and in January 2025. The quality of the food and the choice was great. We especially enjoyed breakfast and lunch at Market Café. It was the best buffet we ever had in a hotel. Also, the staff was always friendly and helpful. Our concierge Lydia helped us whenever we had a request and at Market Café we remember Edmundo as a very friendly person. The lush gardens of the resort are just beautiful and the variety of offerings is overwhelming. Thank you, Secrets Akumal.
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Jun 28, 2025
Relaxing experience!
We had a relaxing and rejuvenating couples massage along with hydrotherapy,sauna and steam bath. Did a cold/hot plunge and sat in the jacuzzi. Our masseuse’s were Nely & Vienney and they also gave us a nutrient rich facial. The entire 2hrs was the best part of our day! 10 out of 10 thanks to our gals! If you can, spend the extra $$ and do this when you stay, it’s an amazing experience.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.