Secrets Akumal Riviera Maya is set in the heart of Riviera Maya, just 20 minutes away from Playa del Carmen. This beautiful adults-only retreat offers an Unlimited-Luxury® experience, with its beautiful, elegant suites designed with relaxation in mind, and many offering stunning views of the ocean. Guests can discover the true beauty and culture of Akumal with an array of land and water based activities to take part in. You can even swim with turtles from the resort’s beach.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating7120 reviews
Home Away from Home
My husband and I went on this trip to celebrate our 1st Wedding Anniversary and my 26th Birthday. Right from the moment that we were greeted at the front entrance, we knew that we had chosen a resort with poise and tranquillity. The property is absolutely stunning & the food was DELICIOUS! We didn't have one bad comment about the resort. The beach is gorgeous but the only way to keep it that way is by following the regulations - please do to keep the sea life safe! The staff is what ALWAYS makes the trips to Secrets top-notch, without them, it would not be the same experience. A HUGE thank-you to Jesus, Jonas, Mariana, Hector, and Salvador, our building concierge. We love this place - can't wait for our next trip!
Amazing resort. Staff were fabulous but worried that they are all out of a job now the resort has closed. I can't fault the holiday but not sure I'd go back if they aren't looking after their amazing employees. We stayed in a preferred club ocean view that really did have a fabulous ocean view. Cocktails were great as was most of the food although you would struggle if you were vegan but I'm sure they would accommodate you if you asked. The rooms are amazing as was the spa and you could see turtles and lots of fish by snorkeling a few metres out. Only question for me is what the resort is like when it's full as by the time we left it was sadly almost empty.
Just a beautiful place
This hotel is just beautiful - the resort is so lush and green you can get lost moving from one place to another - literally! But it’s all good. The service is outstanding - the food is excellent - and the evening entertainment is top notch. Don’t miss the silent disco - it is a total blast! The entertainment team does a great job as well. I look forward to the chance to return.
2 weeks in a paradise. My wife and I have had holidays in many countries around the world and this is one of the best facilities ever. 7 restaurants, 3 pools and a most beautiful beach. This resort is most certainly 5 star with superbly trained staff. As good as the resort facilities are, the staff are even better. Congratulations to the hotel group and management for establishing and maintaining such high levels of customer service. Special mention goes to Daniela and Alejandro in Sea Side Resteraunt in mornings. Also Filipe as poolside waiter, Mikeala from beach service and J D concierge in block 1. We have no hesitation in recommending this resort and we will certainly return. Very well done to all.
Paradise on the South
Everything was just perfect... even if we were their during the Covid - 19, nothing was impacted.. they reduce the number of restaurant because the number of guest was going lower every day but the quality of the food stay the same all the time. They continue to organize activities... They invites singer in the evening... Like I said... that was just perfect... Thanks to that Wonderfull team...