Hotel Promotions
The Signature Level inclusions.
The Signature Level is a symbol of luxury and exclusivity, which includes:
1. TSL Exclusive Bracelet
2. Early Check-In. Late Check-out
3. In-Room Welcome Amenity
4. L'Occitane Toiletries
5. Exclusive Access to TSL Exclusive Lounge (which provides specialty coffees, premium beverages, and hors d'oeuvres)
6. 25% in Zentropia Spa Services (Cannot be combined with other promotions) 
7. Free Access to Zentropia Spa's Wet Areas & Revitalizing Area.
8. 15% Discount on Selected Wine List
9. Premium Mini-bar
10. Guest Services Available from 8 am to 11pm
11. Preferred Reservations at a la Carte Restaurant
12. Exclusive Access to Private Pool with Pool Concierge Service
13. Exclusive Beach Section
14. No-Cover at Bingo Night on stays of 3-Nights or more.
15. 20% Discount on Baby-Sitting Services
16. 1 Free Laundry Service per Stay
17. TSL Turn-Down Service
18. Farewell Amenity.
Applicable Dates:
Booking Dates: 15 Jul 2024 onwards
Travel Dates: 01 Nov 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
$600 Resort Credit Coupon per room.
Guest will receive $600 Resort Credit Coupon per room.
Applicable Dates:
Booking Dates: 16 Jun 2025 to 31 Dec 2026
Travel Dates: 16 Jun 2025 to 31 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

- Free room upgrade (subject to availability)
- Fruit Basket with Bottle of Champagne
- 15% Discount on Massages

To receive this offer, just enter ""Honeymooners"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Inclusions are based on availability.
Applicable Dates:
Booking Dates: 08 May 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.
The all-inclusive program includes the following amenities:

All meals, domestic drinks, non motorized water sports, entertainment, taxes and tip.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 08 May 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bhogali Restaurant
    Serving Indian cuisine. No reservation required, unlimited dining.
  • Bubba's Restaurant
    Serving grill / barbecue cuisine. No reservations required, unlimited dining.
  • El Mariachi Restaurant
    Serving Mexican cuisine. No reservation required, unlimited dining.
  • Lotus House Restaurant
    Serving Asian cuisine. No reservation required, unlimited dining.
  • Poseidon's Sunset Cove Restaurant
    Serving rice, fish and seafood. No reservation required, unlimited dining.
  • Reggaetoni Restaurant
    Serving Italian cuisine. No reservation required, unlimited dining.
  • Restaurant MoBay
    Breakfast, lunch and dinner with an Italian corner, show cooking.
  • Restaurant Negril
    Breakfast and dinner with an Italian corner, show cooking.
  • The Blue Lagoon
    Open-air restaurant overlooking the mail pool. Lunch with an Italian corner and show cooking.
  • Various Lounges/Bars
    - Infinity
    - The Theater
    - Las Brisas
    - The Blue Lagoon
    - Sunset Cove
    - Casino Bar Gaming Lounge
    - Boogie Woogie Disco Bar
    - Coral Bar
    - Roselle
    - Miss Lou Bar 
    - International Bar
    - Sports Bar 
    - 2 Bars located in the restaurant A la carte
  • Xamayca Restaurant
    Serving Creole cuisine. No reservations required, unlimited dining.
On-Site Amenities
  • 24-hour room service†
  • Baggage hold†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Golf,Offsite†
  • Housekeeping - daily
  • 24-hour room service†
  • Baggage hold†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant†
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
On-Site Wedding Services
  • Exotic and romantic weddings, vow renewal ceremonies, golden or silver wedding celebrations.

    Make the wedding of your dreams a reality, or enjoy the most passionate honeymoon at our majestic beachfront resort. Celebrate that special moment in our romantic cliff-top gazebo overlooking the sea, surrounded by palm trees and lush tropical gardens specially decorated for the occasion. The beautiful beach offers the perfect scenery or guests may even hold their ceremony in the spa, with classic columns in the background for an elegant event.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Mini Club for children with different activities according to ages. Located next to main pool with outside and inside areas, where it is possible to leave children under supervision. Also included is a spacious lawn and everything necessary for the amusement and comfort of the little ones.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There are 8 outdoor hot tubs.
  • Leisure Facilities †
  • Motorized Water Sports †
    - Deep sea fishing
    - Excursions
    - Scuba diving courses
    - Kayak
    - Glass bottom boat
  • Non-Motorized Water Sports
    - Windsurfing
    - Snorkeling
    - Hobie cat
    - Stand up paddle board
    - Paddle boat
  • Pool
    There are 5 freshwater pools on-site, including a huge swimming pool with 4 integrated Jacuzzis and swim-up bar. There's also a private swimming pool for kids and an adult-only pool (less restrictive dress code) with 1 Jacuzzi (open until midnight) and bar service.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
    There are 3 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Dolphins Cove
    Dolpin's Cove is next to the resort.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 17517 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    All exclusive Jamaican Resort

    Use Resort app to maximize your visit it is a must. Had a great time on resort no complaints. If going off resort nothing is walking distance use McKenzie 8767919899 he is a honest family Taxi/tour guy.We met his family kids and wife and he will take u anywhere u want to go for the cheapest far price and wait for you, also allows stops in between your destination for shopping and food and still waits and gives a tour along the way.

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Stayed with family and friends

    Great holiday for my 60th the hotel had my room done with cake and balloons We stayed with family and friends Rooms were clean and tidy air con good in our room Food was very much the same in the buffet most nights get out and do some of the other themed restaurants my best by far was Japanese although I spent my 60th in the stake restaurant. Japanese you can see to sit and watch the cooking big big shout out to Ricky Bobby who cooked for us. Pool is cleaned every day by the lovely Eric Go and do some of the swim aerobics or yoga bike rides hopefully you will get Alan the kindest soul I have meet Aas they say in Jamaica Yeh Man

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay!

    Went for a seminar and decided to take my children with me. The service was excellent from start to finish. Gavesha kept our room sparkling clean. While I was in the 4 day seminar, the children were carefully supervised, had fun, safe activities and lots of excitement with Aunties assigned at the Kids Zone. Aunties Shantay, Anna Kaye,Shaquana and Tashae made our stay so welcome that we are already planning to return for our next family vacation.

    Jul 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    30th Birthday

    Celebrated my 30th Birthday with family and friends. We enjoyed ourselves to the max. Would definitely come back.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A Lifetime Experience with my Brother and His Family

    On July 7, 2025, at approximately 9:41 AM, I was in the Mo Bay dining room when a glass cup fell off a waitress's tray and struck my left heel, causing a cut. The waitress proceeded into the kitchen without looking back or checking on me. A supervisor wearing a blue shirt witnessed the incident and promptly came over to assist me. My foot was bleeding, so I went to Nurse Johnson for medical attention. However, due to protocol, she was unable to dress the wound immediately and had to wait for security to arrive. Unfortunately, security took a long time to respond and, instead of arriving promptly, they called Nurse Johnson back with an apparent attitude. Once security arrived and the appropriate forms were completed, I requested a copy of the incident report. I was informed that a copy would be sent to my room. However, upon checking out, I did not receive the copy as promised. I am requesting that a copy of the incident report be sent to me as soon as possible.

    Jul 09, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places •Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • Advisory24-hour room service will be charged at USD $17 per room and service.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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