The Bahia Principe Grand Jamaica is a Victorian-style hotel located right on the beach of one of the most fantastic islands in the world, Jamaica. The 848 Junior Suites of this resort feature hydro massage tubs and beautiful views of the garden and pools or the turquoise waters of the ocean. Try different world cuisines and traditional Jamaican dishes in the buffet or in the specialty restaurants. You'll have fun like never before with all the activities and entertainment around its 3 lake-style pools or at the beach. Come and find your place in the paradise of Runaway Bay.

It’s ideal for:
Families who want to return home with plenty of memories from their exploration of a new culture and get the most from their visit to Jamaica, but with all the comforts of a hotel of this kind.

FREE, unlimited WI-FI throughout all areas of our hotels 

Please contact the hotel for additional information regarding business services (gebgroupsbpjam@bahia-principe.com)

Choose from the international buffet, Gourmet Don Pablo, Italian Dolce Vila, Japanese Mikado, and the Knife Steakhouse.

Location

Runaway Bay - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 39 miles

Property Information

Year Built: 2006
Buildings: 11
Floors: 7
Total rooms: 850

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 15153 reviews
  • 5.0 star tripadvisor rating
    great experience.................

    great clean resort with the best--friendliest staff--great pols and beaches---just need more elevators....................................................................................................................

    Jul 21, 2024
  • 1.0 star tripadvisor rating
    Chose another resort

    Poor front desk service. They actually gave another guest our room and they walked in as my travel partner was coming out of the bathroom. This alone should have got us a full refund! Smell of sewage Poor layout of resort Food is HORRIBLE! By far the worst resort food I have ever had Staff seems to tolerate you

    Jul 21, 2024
  • 1.0 star tripadvisor rating
    Unfortunate experiences during recent family reunion

    We recently visited Bahia Principe for my family reunion. Overall, I felt that the service at the resort was sub-par and there were multiple things that if remedied could of made the experience a more enjoyable one. On the first evening that I arrived I was given a room. When my husband, sons (ages 4 and 8 months) arrived to the room, the AC was not working, there were only 2 towels (just large towels, no face towels or medium towels) in the room and the phone in the room was not working. Thus, after standing in a line for over 30 minutes to get the initial room I had to go downstairs to explain the various things that were happening. When I attempted to go downstairs with my son (age 4) we got stuck on the elevator for a few minutes and then eventually it started moving again. Upon arriving to the front desk and telling them of my multiple experiences and that I would like another room and to speak to a manager I was given another room and told a manager would contact me on the next day. This contact from the manager never happened the remainder of my days there. Further details regarding our stay are provided below: 1. Staff throughout the resort need to be retrained. People were rude and would roll their eyes, or “kiss their teeth” when asked for assistance finding an area. To provide a specific example of an encounter we experienced when we asked for jerk chicken at the outdoor restaurant next to the pool, the woman serving the jerk chicken rolled her eyes at my cousin and I although we had been waiting for jerk chicken for approximately 30 minutes. The chicken was finally done and was sitting on the grill behind us. After rolling her eyes and making up her face she did cut the chicken and give us a few pieces. 2. There are small roach looking bugs at all of the Buffet restaurants. Oftentimes, there are crawling close to certain food stations and on the walls of the dining areas. 3. We received a fruit basket after being there for 2 days and our larger family stated in our what’s app chat it was for the myriad of inconveniences. Due to the fact that we had a do not disturb sign on our door we were surprised someone had come into the room and there was no note associated with the fruit basket because until I looked in my family’s what’s app chat I did not know who it was from. When we arrived back to the room on the day that the fruit basket was dropped off, our room smelled like smoke, there was smoke ash on the bed and the outside balcony also had smoke ash. 4. It is extraordinarily difficult to get a reservation at the restaurants that aren’t buffets. I was told it was because the restaurants were all booked but when we finally did get a reservation the restaurant was empty. In addition, if the hotel was at capacity they would not have been able to switch my room the first evening I was there. 5. The AC unit stopped working in the middle of the night on my last night in the hotel. This was in my second room (phone was working) when I called down they said someone would be right up. I called back 30 minutes later and was told one of the lines had fallen and they weren’t sure when it would be restored. 6. There is a clear difference between the luxury adults only side and the side for families. Given the amount of money I spent this should not be the case. Just because people have children doesn’t mean they should receive a downgraded experience. 7. There were multiple areas in the hallways where the rooms are located where the paint on the wall was chipping and seemed that it had water damage. Given the recent hurricane this makes sense but in my opinion more should of been done to ensure that guests were safe from any potential contaminants from the paint, etc. 8. Our toilet clogged and couldn’t flush so we had to have a maintenance person come and unclog the toilet. The maintenance person told me that this was an issue that is widespread throughout the hotel and that it wasn’t our fault that this occurred and it was due to the volume of people at the resort.

    Jul 21, 2024
  • 1.0 star tripadvisor rating
    Horrible place to stay!

    Do not book this hotel, horrible place to stay infested with roaches and customer service is poor…..

    Jul 19, 2024
  • 4.0 star tripadvisor rating
    Great and Ugly at the same time.

    Great complex overall. Stayed on the Grand side. Maybe next I'll try the Luxury (Adults Only side). Big Maybe. Food was tasty and didn't get changed for the 7 days we were there, but always something for everyone to eat. Love love the beach in the cove, which is beside the Kids Pool area in the Grand Side. Majority of the staff was friendly and helpful. Rooms clean and mini fridge stock daily. Most bartender were awesome, tip them (they definitely do appreciate it) This was my 2nd time here, thought my first time in 2018 was much better, I guess since Covid, everything has changed. Did see roaches in the Don Pablo restaurant and that was enough for me to keep an eye around every other restaurant we ate at. Only saw 1 more at the main buffet, Really think they need to spray to control that problem before it gets worst. Some people think it's not a problem, I have been to enough resorts and when I see roaches in the restaurants, it's not enough for me to Not wanting to go back, sorry that just disgusting, when you are eating and they are under your table or walking by your feet. Yes, I get it ,it's the Carribean, blah blah but sorry this one is on the Hotel to control this problem. Thanks and Enjoy your stay if you go here.

    Jul 19, 2024