Guests will receive up to $400 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Aunt Ruby
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Back RiverTheater Bar
- Blue MoonMusic Bar
- CalabashGourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - FlamesCigar Bar
- MandevilleLobby Bar
- Mango WalkDiscotheque Bar
- Mare Nostrum
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Maria Bonita
Mexican
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Miranda HillBuffet
- Sunset BaySwim Up Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Beachfront
- Bell staff/porter
- Business services†
- Children programs
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Golf, Offsite†
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Children's pool
- Children's program, onsiteSTAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-site
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, billiards, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic, and snorkeling.
- Pool
Six pools including 3 outdoor, lazy river and kids splash park. This property features swim-up bars.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Teen programs †- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
- On-Site EntertainmentNightly entertainment including live music, weekly theme nights, shows, dance performances, discos and bars
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7227 reviews
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Jul 04, 2025I love Jamaica
Very Good service, Syrene, Leroy, Anecia, Rohan, Chad and Asani Was an excellent, very well coming, friendly, etc. The bar in the Beach was very good. The hotel is comfortable and everywhere is near. The entertainment in the hotel is very good. 100% recommended
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Jul 03, 2025Won’t Be Going Back
TLDR: This hotel was old and dirty. They try to sell you future vacation packages for the next 30 years. Won’t be going back. This is not a paid review and this trip was not provided to us as a timeshare promotion or any other promotion. Forgive me, my review is a little lengthy. Arrived at Iberostar selection Rose hall suites. Found out that we booked a room with a double bed and not a King Size. That was our fault. For a fee, Cora upgraded our room to an Ocean View. Upon walking into the room, a handyman was in there and he was painting. What kind of upgrade was this? We immediately called the front desk and Cora worked to get us another room. In the meantime, we had told the bellhop that our room was ready and they tagged our bags. We waited 30 minutes to get our bags. My husband ended up just going down there and getting the bags. The people outside in the front of the hotel were the most useless people we encountered at this hotel. We were then reached out to by Kerena who was our concierge. She was very nice but she invited us to a breakfast the next day where we thought we’d be told about the benefits of the hotel and was told we could leave this breakfast at anytime. Iberostar, your “sales pitch” model is trash. We came to this place to have a vacation. They take you to breakfast at the newer of the Iberostar properties and have breakfast, take you on a tour, then want you to put a down payment so you can “save” on future vacations. And the part of leaving the presentation any time you want?? Lies. The breakfast was to last 90 minutes. 3 hours later, we told them we weren’t interested and were subjected to 3 more people trying to close the deal. We spent three hours of our well deserved vacation being subjected to this. As a thank you for our time, they gave us tickets to the Mobay Lounge at the airport but we get that free with our credit card anyway. The hotel needed a serious upgrade. The bathtub looked so dirty even though I’m sure it was clean I guess. I couldn’t bring myself to get in it. The shower was no better. They didn’t even remove the toiletries such as the body gel, shampoo and conditioner, to clean under them in the shower.. the shower looked dirty too. The newer property, JOIA's bathroom looked the same way. Guess Iberostar is going for the dirty, rustic look. Cracks and patches could be seen all through the property. The staff we encountered were really nice. Shaneke, in the main buffet hall was great. Alston, who served us drinks in the lobby was great and Tannia in guest services was great. Getting a cabana was great to secure as we didn’t come out early enough to get chairs in the shade. Cabanas are for a fee and it’s yours all day. Ok, next item. The uniforms!! As a guest, I was extremely uncomfortable watching the female staff in hot weather wearing stockings as a part of the uniform. They looked so hot and made me hot just looking at them. Why couldn't they wear knee length shorts and a polo shirt? The buffet hall was nice. You had to wait to be seated which I didn't understand but ok. The Jamaican Restaraunt by the Grand Waves Iberostar hotel was excellent. Brittanya was a most gracious waitress and the chef was great. The oxtail, curry goat, escovitch fish and festival were sooo good. The gym was pretty comprehensive. I took advantage of it every day. I was truly impressed with the amount of equipment and classes they had. The machines need a little more room in between each other. I hurt my knee walking in between them. The coffee cafe was great too. The hot caramel macchiatos were great! Even though I thoroughly encountered some beautiful people there, I probably won't visit another Iberostar property. This resort had cracks and patches all over. I truly expected more because it held the IHG brand.
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Jul 02, 2025
Great Place to Relax
All the stuff at the Prestige at the Beach is very nice and cool, specially Leroy, Chad ant the Girls in the Bar... Is and excelent choice to come with the Family and friends to relax and have a wonderfull time All the staff at the buffet were very kind with us, we were a 20 pax grupo and had a very nice hollidays
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Jul 02, 2025
Beach club employee was great!!!!
Leyroy was amazing at the prestige beach club!! He was very accommodating !! Very helpful .. He was very helpful to Me and my family !!!
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Jun 30, 2025
Welcome Home!!!
The staff at The Suites (especially The Bellman, Trevaughn), the tour guides, the drivers, the Amstar agents, and the guests made it an enjoyable experience. There was a variety of food to eat at The Suites, such as a buffet restaurant, a steak restaurant, an Italian restaurant, and an Asian restaurant. The rooms were spacious with a seating area and balcony. The mini fridge was stocked with free beverages, and there was a complimentary large bottle of Jamaican Rum. I truly enjoyed my experience, and can’t wait to return!
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.SPRING BREAK POLICY: Bookings traveling in the months of March 1st,2020 to April 30th,2020 will be subject to the following conditions:
· The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
· In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
SPRING BREAK GROUPS POLICY: Students/youth are considered between 16 and 23 years of age. In addition to the Spring Break Policy for all bookings traveling March 1st,2020 to April 30th,2020-April, Groups shall adhere to the following conditions:
· Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
· Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay. - Pet Policy : Pets Not Allowed