Authentic Caribbean style and panoramic views of Montego Bay's stunning shoreline await guests of Iberostar Rose Hall Beach. Mountains, villages, waterfalls, and idyllic beaches are all within easy reach and offer the chance to experience the diversity of this island paradise. The resort blends the charm and authenticity of classic colonial décor with world-class amenities, the finest international cuisine and an exquisite attention to detail. For couples or families, it's the ultimate vacation.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policies - Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
- All student/youth groups must be preapproved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6001 reviews
We came back again and Loved it
Our vacation always begins with Eric from Eric's Chillout Tours (876-790-3154). He picks us up at the airport and bring us to our resort. Using him, we beat everyone to the resort, Eric had a red stripe beer for my wife and me and he had the good stuff for me. Going to the Iberostar Suite is like coming home. When dropped off, we got hugs and big smiles from the valets Dale, David, Ricardo and Hyron. I like these guys. I can’t pass them without going to talk and laugh it up with them. A great start to our vacation. My friend at the desk Orlando, was there with a big smile. He remembered us from 2 years ago. The Front Desk Supervisor, Cora checked us into the same room as we had for 4 years. I love this room, with a big tub, double sinks, king size bed and full fridge. The view is as I remembered, beautiful. The Iberostar Suite is a very friendly, large, clean and a well run resort. The beach was great, calm in the mornings and a little windy in the afternoon. At the beach I talked to my friends the lifeguards, Bruce, Norris, Allen and Dick. We liked it at the small pool. It was mostly empty for the 2 weeks we were there. All the kids (18 to 25) hung out at the large pool. Not my cup of tea. We had great bar service here at the small pool, Doreen, Kemisha and others came by often with a drink and a smile. I loved this spot, nice shade and sun if we wanted. The towel girl Kevian (Goody) was nearby, if we wanted a new towel or magazine to read, she had it. The bartenders are first rate; Staff like, Jules, Steve, Christopher (the cigar guy) Javoni, Doreen (the hardest working waitress on the island), Melissa and the rest ensured our glass (or Bubba) was full. The supervisors Waylon, Leighton and Dwayne remembered our names and always came over to make sure the drinks and service was first rate. The food is world class. It was prepared and presented like no where else I have been. The islands best Chef’s, Dwight, Marlon, Patrick, Isaiah and Jermaine work here. The bartender at the steakhouse where we ate everyday was an old friend Orlando. He was a floor sweeper who was promoted to bartender. He told me his life was so good now, he felt like he was living in a dream. The property was spotless and always being cleaned with workers likes Richard who never stopped working or smiling. The beach was kept cleaned and raked every day. The entertainment team was also very good with, Peaches, Suzie, Carlos and KiKi. They talked to us every day on the beach. We came to relax and they understood why we played no games. The live music (from 7:30 to 9:30) in the coffee bar was good. Many nights we would walk to the beaches side and have a drink after supper. They also had live entertainment some nights from 7 to 9. We also went to Blue Moon bar almost every night. Here they played Jamaican music. This is one of the reasons why I go to Jamaica is the music. I don’t like Reggae music I love it. The DJ’s always played my favourite music. My friend the Front Desk Manager Andrea was promoted to Assistant Resort Manager. Every time we saw him running around he would stop, shake my hand and make sure all was well. The new General Manager Santo came by and introduced himself to us. What a nice guy. The staff from the top down are exceptional. It took many years and many resorts to find this place and we will continue to come back again and again.
The staff is the highlight of our trip. You can tell the true happiness versus the normal professional courtesy. I can't say enough about how well we were treated. Any concerns we had were immediately addressed. I saw a lot of maintenance going on and the infrastructure was excellent and well maintained. I thought the food was above average with great service. Another highlight I'd like to mention are the trees on the beach. They made wonderful natural shade and you felt truly lost in an awesome way. The beach was very clean as was the rest of the resort. I'd like to wish the staff and their families all the best since I now understand the resorts are closed due to the pandemic.
Last August my wife, son and I enjoyed a trip to Montego Bay, where we stayed at the Iberostar. The beautiful scenic view from the pool (as it is set above the beach), makes you feel that the water could carry you straight into the warm ocean. The food was delicious, and Chef Doran helped make the experience most enjoyable! He was very friendly and courteous, and we appreciate how he always went out of his way to make sure our son’s special dietary concerns were met. - He made us feel like family. Thank you Iberostar, and ‘Big Up’ Chef Doran!!!
This is the 2nd time at this hotel (first time was 6 years ago) My husband and I went to bahia runaway bay last year but we came back to Iberostar this year because we like it better. First off I had read in previous reviews that people were saying that the staff were unfriendly etc. so I was a bit worried of what to expect on my return but from the get-go they were all extremely friendly and accomodating. Natasha and a group of the girls sang Happy Birthday to me as soon as they found that it was my Birthday, and she had a small cake sent to my room. The only thing that bothered us was that we allowed ourselves to get sucked into a high pressure couple hour vacation club sales pitch, thankfully we got a free couples massage for our troubles and it was raining that day so we did not miss beach time! My favourite a la carte was the Japanese it was delicious! I must also say that the bartender Patrice and the night time bar girls make a great Cosmo! I will return again, the only thing that I don't enjoy is the beach vendors, but they are only allowed on the beach for a limited time during the day, typically before 9am and after 3pm. Usually you can just politely decline and they will move on.
Everyone is super friendly and always will to help. The food is amazing. They have a variety of different foods.They keep the place extremely clean. They do a great job cleaning the rooms and always leave a little surprise.