Meliã Cozumel is truly one of the most impressive all-inclusive hideaways in Mexico, featuring an array of amenities, facilities and unlimited amounts of fun. 
This beautiful hotel is located right on the beautiful white sand beach of Santa Pilar only 3 miles from the town of San Miguel and the Cozumel Airport, 6 miles away from the Chankanaab Park, 4 to 5 miles from the archaeological ruins of San Gervasio. 

Appealing to families, active travelers and spa and golf enthusiasts alike, this superior oceanfront resort provides an ideal blend of superior accommodations and personalized service. With something for every member of the family, guests enjoy access to sparkling outdoor pools; daily and nightly entertainment including beach volleyball and cooking, bar tending and even Latin dance lessons; a pampering menu of services and treatments at the spa; and Kids & Co By Melia fun-filled activities for children, all supervised by a professionally trained activities team. Gift shop and souvenirs arcade ($), Mini Kids Club: kids from ages 4 to 12. Dynamic restaurants and bars and breezy guestrooms ensure memorable stays for each and every guest.


Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property Information

Year Built: 1976
Last Renovation: 2014
Floors: 12
Total rooms: 192


Resort Details


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Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5389 reviews
  • 2.0 star tripadvisor rating

    The language barrier was more of an issue than we expected. 5/6 of us wound up with diarrhea/severe cramping. The food was a 3 out of 10, and the drinks were mediocre

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    Activities make the experience!

    We had so much fun with the activities staff. Abril, Julio and Oswaldo made this stay so much fun! They took the time to get to know our family and worked to accommodate our activity requests! They really made our trip! Resort is small and friendly. Room was a bit small and outdated, but they were clean and welcoming. Thank you to the amazing staff!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    A Great Week at Melia

    What a great resort — upon our arrival, Miguel was quick to help with anything we needed and fix any issues we had. Fish House was by far our favorite restaurant in the resort. Food was great, service was fantastic, and the setting was perfect. Special thanks to Fredy, Teodoro, Christian, Erick, and the chef Angel for making our breakfast & dinners so wonderful — They are the reason we will come back one day!

    Jun 19, 2024
  • 2.0 star tripadvisor rating
    RCI bookings beware

    We booked a 2 bedroom via RCI. They check us in the level lounge, however RCI no longer receives any level benefits. We ended up receiving level benefits on our last two days due to multiple room issues, and really saw no benefit for level anyway. They should just check RCI reservations in at the front desk to decrease the level of confusion. Although our unit was in the tower building overlooking the ocean, it was obviously one of their older rooms "timeshare floor". No slippers, no bathrobe ("RCI doesn't get that"). We had 2 connecting rooms (one room with 2 double beds, and the other one bedroom unit. The one bedroom unit had a glass "wall" between the bedroom and sitting area, so obviously no privacy. The AC did not work well, and after multiple visits denying that there was anything wrong, we were told needed a new unit. Our outdoor key cover kept falling off, and our keys stopped working a couple of times. Very slow management response. The food is mediocre, however probably comparable with the exchange fee. The regular front lobby, food and bar staff are very friendly. The pool on the beach is adult only, and the "family pool" is full of toddlers and young kids. My teens really had no pool to enjoy. The beach is gorgeous however. If you plan on doing any diving do not stay here. They no longer do any dive training at the Melia pool. You will have to walk half a mile over to the Westin pool. The dive boats that leave from the Westin do not go to the nice southern reefs. In summary, you may want to rethink if booking via RCI. Adults only and families with young children, who do not plan to scuba, may enjoy the resort.

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    3rd Trip to Melia Cozumel

    Every member of the staff are extremely polite and welcoming from the first day to our last (7 days, 6 night). Hector was a excellent host. Diego and Gerrado were the best and took care of our every need.

    Jun 09, 2024