HRPUJ does not apply to Groups or Tournaments. If you require a Group or Tournament, you must check the costs directly with the golf course.
Additional services may be available at the golf course which may not be applicable towards this promotion. Transportation is not included. Subject to space and availability. Reservations are required. The promotion is only valid for guests sharing the same room. This offer cannot be combined with other promotions or resort credits. This promotion does not apply to non-playing companions; additional fees may apply. No refunds, credit for unused rounds, or compensation for weather related limitations will be provided. Equipment rental, shoes, balls, extra rider fees or other concepts do not apply towards the promotion.Resort Details
- Ciao
International/ Italian A la carte service.
International breakfast, Italian A la carte dinner.
Reservations recommended. - Frida
Mexican A la carte specialties.
Reservations recommended.
- Ipanema
Brazilian grill serving A la carte dishes.
- PizzetoDig into brick-oven style pizza that's piping hot and crispy at Pizzeto.
- The MarketInternational Buffet
- Varioius Bars and Lounges
• Smash Bar – lobby bar
• Dive – swim-up bar
• Float – swim-up bar
• Splash – pool bar
• Beach Bar
• Diego Bar - poolside bar
• Uncorked - Wine Bar $
- Zen
Asian a la carte Izakaya, teppanyaki & sushi.
Reservations recommended.
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business center†
- Business services
- Children programs†
- 24-hour front desk
- Accessible baths
Adapted room doors - ATM/Cash machine
- Babysitting†
- Baggage hold
- Beachfront
- Bell staff/porter
- Business center†
- Business services
- Children programs†
- Concierge desk
- Exercise gym†
- Housekeeping - daily
- Internet services
- Jacuzzi
- Meeting rooms†
- Nightclub†
- Non-smoking rooms available
- Parking
- Pool
- Restaurant†
- Room service
- Safe deposit box
- Spa†
- Tennis court
- Wakeup service
† Fees may apply
- Basketball court †
- Billiards †
- Children's program †
The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.
Hard rock roxity kids club™
- Fitness center on-site †Body Rock® fitness center featuring state-of-the-art fitness and weight training equipment.
- General †
- Memorabilia, featuring a selection of priceless music memorabilia.
- Amphitheater, hosting live music and shows
- An expansive poolscape - Nightclubs †
- Pool †Freestyle pool with a section for children and pool with hidrojets.
- Spa †Rock Spa ($)
- Tennis court †There are two lit tennis courts.
- Golf †- Riviera Cancun Golf Club designed by Jack Nicklaus - 20%service fee applies.
- Hard Rock Golf Club™ Riviera Maya designed by Robert von Hagge - 20% service fee applies. - Water activities †
- Chichen Itza
- Tulum Express
- Boogie Surf Dolphin Ride
- Paradise Adventure, Subsee & Snorkel
- Zip Line
- Tumbler Store
- cancun marketCancún’s Bazaar,Cancun Shades,Monogram,and Rock Shop®
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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We had a wonderful time at Hard Rock Hotel
Victor and Roberto were our butler's they were very helpful getting reservations for dinner, shows, pool and transportation , they were awesome.
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Jessey
JESSEY was the best so easy to work with and got everything done very quickly and how we asked. Very helpful when there was problem and he resolved each one.
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The trip had its ups and downs, but overall, it was a relaxing getaway.
The trip had its ups and downs, but overall, it was a relaxing getaway. The restaurants lacked air conditioning, and the food was just average. There were issues with our reservation and transportation to and from the resort, though we did make it safely to both destinations. On a positive note, the staff went above and beyond for the Fourth of July celebration held at the hotel entrance—it was a highlight. The poolside bartenders worked hard and did a great job keeping everyone taken care of. The pool entertainment during the first week of July was fun and definitely one of the most enjoyable parts of the trip. Just a tip—if you want a chair near the pool, make sure to claim one early, as they fill up quickly. You get the opportunity to catch a show during your stay, and the "Queen" tribute show is available; don’t miss it—the band does a great job and puts on a high-energy performance.
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VITA is Awesome!
The best part of the hotel stay was VITA who was working in the vallet. He was exceptional and helped me and my family get out of a pinch. He was awesome and went above his responsibility and provided exceptional customer service. He was friendly and always smiling. Thank you VITA!
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DO NOT GO IF YOU HAVE FOOD ALLERGIES
DO NOT GO IF YOU HAVE FOOD ALLERGIES OR KIDS WITH ALLERGIES: I came here with friends to celebrate a birthday. We went to Zen, the hibachi concept in the hotel and I clearly informed them I was allergic to nuts so they wrote it down and passed it on to the chef. Despite the note, they served me multiple dishes with nuts and I was violently vomiting and had hives all over my body. I'm not the most sensitive but that was the most sick I've ever been. I've been to hibachi many times and never had a problem since nuts are usually used. Be very careful if you go here.
- AdvisoryStudent Policy: College Groups with or without chaperones are not allowed.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary. - Pet Policy : Pets Allowed:
A maximum of two pets are allowed per room. The hotel is not responsible for providing food for pets due to each pet's particular diet/eating habits. The pet friendly program allows for each pet to be a maximum weight of 48.5lbs and a height of 15.7in. The program requires a fee of 150USD plus tax per pet, per stay. The hotel will not provide kennels or crates.