Hotel Promotions
The Signature Level inclusions.
The Signature Level is a symbol of luxury and exclusivity, which includes:
1. TSL Exclusive Bracelet
2. Early Check-In. Late Check-out
3. In-Room Welcome Amenity
4. L'Occitane Toiletries
5. Exclusive Access to TSL Exclusive Lounge (which provides specialty coffees, premium beverages, and hors d'oeuvres)
6. 25% in Zentropia Spa Services (Cannot be combined with other promotions) 
7. Free Access to Zentropia Spa's Wet Areas & Revitalizing Area.
8. 15% Discount on Selected Wine List
9. Premium Mini-bar
10. Guest Services Available from 8 am to 11pm
11. Preferred Reservations at a la Carte Restaurant
12. Exclusive Access to Private Pool with Pool Concierge Service
13. Exclusive Beach Section
14. No-Cover at Bingo Night on stays of 3-Nights or more.
15. 20% Discount on Baby-Sitting Services
16. 1 Free Laundry Service per Stay
17. TSL Turn-Down Service
18. Farewell Amenity.
Applicable Dates:
Booking Dates: 15 Jul 2024 onwards
Travel Dates: 01 Nov 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
$600 Resort Credit Coupon per room.
Guest will receive $600 Resort Credit Coupon per room.
Applicable Dates:
Booking Dates: 16 Jun 2025 to 31 Dec 2026
Travel Dates: 16 Jun 2025 to 31 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

- Free room upgrade (subject to availability)
- Fruit Basket with Bottle of Champagne
- 15% Discount on Massages

To receive this offer, just enter ""Honeymooners"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in. Inclusions are based on availability.
Applicable Dates:
Booking Dates: 08 May 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.
The all-inclusive program includes the following amenities:

All meals, domestic drinks, non motorized water sports, entertainment, taxes and tip.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 08 May 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bhogali Restaurant
    Serving Indian cuisine. No reservation required, unlimited dining.
  • Bubba's Restaurant
    Serving grill / barbecue cuisine. No reservations required, unlimited dining.
  • El Mariachi Restaurant
    Serving Mexican cuisine. No reservation required, unlimited dining.
  • Lotus House Restaurant
    Serving Asian cuisine. No reservation required, unlimited dining.
  • Poseidon's Sunset Cove Restaurant
    Serving rice, fish and seafood. No reservation required, unlimited dining.
  • Reggaetoni Restaurant
    Serving Italian cuisine. No reservation required, unlimited dining.
  • Restaurant MoBay
    Breakfast, lunch and dinner with an Italian corner, show cooking.
  • Restaurant Negril
    Breakfast and dinner with an Italian corner, show cooking.
  • The Blue Lagoon
    Open-air restaurant overlooking the mail pool. Lunch with an Italian corner and show cooking.
  • Various Lounges/Bars
    - Infinity
    - The Theater
    - Las Brisas
    - The Blue Lagoon
    - Sunset Cove
    - Casino Bar Gaming Lounge
    - Boogie Woogie Disco Bar
    - Coral Bar
    - Roselle
    - Miss Lou Bar 
    - International Bar
    - Sports Bar 
    - 2 Bars located in the restaurant A la carte
  • Xamayca Restaurant
    Serving Creole cuisine. No reservations required, unlimited dining.
On-Site Amenities
  • 24-hour room service†
  • Baggage hold†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Golf,Offsite†
  • Housekeeping - daily
  • 24-hour room service†
  • Baggage hold†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant†
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
On-Site Wedding Services
  • Exotic and romantic weddings, vow renewal ceremonies, golden or silver wedding celebrations.

    Make the wedding of your dreams a reality, or enjoy the most passionate honeymoon at our majestic beachfront resort. Celebrate that special moment in our romantic cliff-top gazebo overlooking the sea, surrounded by palm trees and lush tropical gardens specially decorated for the occasion. The beautiful beach offers the perfect scenery or guests may even hold their ceremony in the spa, with classic columns in the background for an elegant event.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Mini Club for children with different activities according to ages. Located next to main pool with outside and inside areas, where it is possible to leave children under supervision. Also included is a spacious lawn and everything necessary for the amusement and comfort of the little ones.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There are 8 outdoor hot tubs.
  • Leisure Facilities †
  • Motorized Water Sports †
    - Deep sea fishing
    - Excursions
    - Scuba diving courses
    - Kayak
    - Glass bottom boat
  • Non-Motorized Water Sports
    - Windsurfing
    - Snorkeling
    - Hobie cat
    - Stand up paddle board
    - Paddle boat
  • Pool
    There are 5 freshwater pools on-site, including a huge swimming pool with 4 integrated Jacuzzis and swim-up bar. There's also a private swimming pool for kids and an adult-only pool (less restrictive dress code) with 1 Jacuzzi (open until midnight) and bar service.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court
    There are 3 lit tennis courts on-site.
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Dolphins Cove
    Dolpin's Cove is next to the resort.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 17517 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Stay in Jamaica if

    It was a great experience, relaxing, and I will be back I like everything I like the beaches in the water because I am a humanitarian in the air sign with a water element

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Girls Trip 2025

    Modify our girls trip 2025 was most memorable here at this resort and and the experience was excellent for the entertainment. The DJs were phenomenal. We had a wonderful time shout out to Rohan from the Bell team. He was extremely great and this was a wonderful resort we would recommend.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Lovely Property! But much disappointment ☹️

    Love the property! Impressive!! However , I was disappointed with the poor quality of food and the repetition, lack of daily and nightly activities , entertainment , and poor communication , caused us to regret staying at this hotel. No written information and daily directives were given to guide us around the property during our stay, instead there were many polite young people trying to sell the Traveller’s Club, which was not a good look for guests! Much more work is needed in order for us to return!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Victoria K

    It was our first time visit to Jamaica. I'm so happy we chose Grand Palladium resort and spa. It is exceeded our expectations: Beautiful resort and beach delicious food and good entertainment in the evening. Thank you so much. Can't wait to be back.!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible experience, never coming back and not recommending anyone

    I don't normally write this kind of review but I need it this time to let people know NOT TO VISIT Grand Palladium Jamaica. It's only my second day of my trip and we are seriously thinking about cutting short our trip because we are having such a terrible experience in here already. Staffs are super rude and unapproachable, service is slow, I can understand this part, maybe its part of Jamaican culture. But there was an incident that totally ruined our vacation. I was hanging around the beach with my daughter and all of a sudden, a captain from water activity site came up to me and asked me if I have seen any money. He left some money on the dock and he thinks I TOOK THAT MONEY! Ever since, he started giving me a dirty look and keep talking about me with his staff. I came up to him and told him to search my body to make sure, but he said "Don't talk to me" and ignored me ever since. I was going to rent some snorkeling gears but they told me the site is closed at 3:30pm?? What a terrible experience on first day of the trip. I came here 14 years ago and came back to remember the good memory, but I don't think I am coming back to this country ever again.

    Jul 12, 2025
Hotel Advisories
  • AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places •Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
  • Advisory24-hour room service will be charged at USD $17 per room and service.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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