LocationAntigua - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4059 reviews
Beautiful beaches, beautiful grounds, a lovely setting for a holiday. The Atlantic side beach was a bit windier the the Bay side but still as nice. It’s a shame that we had to visit the St James resort just as the corona virus hit because as the resort was slowly shutting down we missed the scheduled entertainment and cocktail parties, some restaurants were closed at first and at the end only one per night was open, this was understandable due to the lack of guests at the hotel. That being said I want to praise the attitude of the staff, from the breakfast service in the morning to the restaurant staff in the evening, and in between all of the bar staff and leisure staff especially the water sport guys (and Ashley) these people never let the virus situation affect their enthusiasm or take away their smiles despite knowing that any day the resort would be closing down and they would be possibly laced off for an unknown period. Thank you all for making us feel welcome and looking after us.
Beautiful relaxing resort
We ( 2 70+seniors and one 40ish adult) spent 6 days at the Saint James the beginning of March and enjoyed ourselves. It is approximately a 35-40 minute drive from the airport. The location is somewhat hilly but carts are available to transport you from one location to another. Nothing is further than a five minute walk. The Atlantic side is windy, especially in the afternoon. The water sports are located on the Mamora Bay side. There is a coffee shop which is open 24 hours and serves good coffee and delicious desserts. JoeAnn always greeted us with a smile and made a great latte. Two restaurants offered breakfast, Coco, a sit down restaurant and The Rainbow Garden, buffet style. Both served delicious food. Lunch was served at either Eleven Eleven(sit down) ,Rainbow Garden(buffet), or the beach hut for burgers and hot dogs on the bayside. For dinner there was a choice of reservations at Coco or Rainbow Garden. The Dockside offers the only buffet option. We enjoyed all the food and there was a good selection. Our daughter was able to select options from a vegan menu which can be obtained from guest relations by ordering a day ahead. Drinks were top shelf offering Johnnie Walker Black Scotch , Grey Goose Vodka and Bombay Sapphire Gin as well as other brands. They were not watered down. As with any resort there are pros and cons. The pros are numerous:, mostly friendly and helpful staff, neither towel cards nor resort ID is required, beach chairs are available all day long (hotel was at 70% capacity), variety of water sports, laid back vibe, pleasant background music, good food quality, well equipped gym with AC and a water dispenser to fill your water bottles with filtered water, non pushy staff at tour desk and no beach staff to annoy you with requests to join activities. Cons: Our room wasn't ready until 2 hours past check-in time. There were no chairside tables on the beach to put your drinks, drink cart on beach comes only occasionally, there aren't any evening theatre performances, free wifi only in main areas unless you want to pay a lot for it in your room even if you are all inclusive. There is no drying rack for wet swimsuits on the balcony. The safe is located on the floor of the closet and may be difficult for some to bend that low. A key and lock mechanism needs to be obtained at check-in to operate the safe and is very inconvenient. There is no free room service. Building maintenance needs to be improved. Our room was facing the beach on the Atlantic side on the second floor in the Pineapple section. It was large and provided plenty of closet space and drawers. There was both AC and a ceiling fan as well as a small refrigerator and coffee pot. Our refrigerator needed to be replaced. Diana at the reception desk made sure the replacement came quickly. Plenty of hot water was available in the very large shower. The balcony was good size with a table and two chairs. When leaving your room, make sure the door lock is in the UP position. If not, your room key will not work. In addition to Diana and Joe Ann, kudos also to Hyacinth at the Rainbow Grill, JUAnn at the bar, Vincent who drove us in one of the carts and taxi driver, Franklin, who drove us to Shirley Heights and English Harbour. We would return to the resort but want to explore some of the other Caribbean islands.
Relaxing and spacious resort
Stayed here for 2 weeks in March in a Club Garden Room. The resort is spread over a large area so there was plenty of room to relax and enjoy the surroundings - it never felt crowded even in the main areas. Our room was well serviced, spacious and had most items we needed. A comfortable chair in the room would be preferred but not a major issue. Fridge provided but no drinks other than the initial supply of bottled water. WiFi is restricted to main public areas (not the beach areas) only but you could pay extra for WiFi in your room. Getting away from social media etc for a few hours is no hardship though! The resort is set on two beaches - Coco on a wilder side and the quieter Mamora Bay, where water sports and the boat dock are set. Personally we preferred Mamora Bay. Always plenty of space and no hassle getting sun loungers on the beach. Both beaches are served throughout the day by Alfred. in a buggy carrying a good range of cold drinks. Always a welcome sight, he is so happy, friendly and smiley. Of course there are also bars a short walk away if you need them. Five restaurants on the resort, including one that you pay extra for its fine dining experience. In the evening the Docksider provides themed buffet evenings with the others an a la carte service. You have to book for a la carte, apart from Eleven-11 (fusion grill) for which we never had to wait for a table for more than a few minutes (but we are late diners). Food quality and service to a high standard. Most staff were friendly and extremely helpful. The entertainment programme, especially in the evening, would benefit from a central focal point. It tended to be set in different locations (bars/restaurant and outside areas) and it was easy to miss what was going on. From our observation the evening entertainment was poorly supported as a result. Taking account of the negatives not a 5 star rating but more than a 4! We enjoyed our stay here and would certainly return.
This is paradise
I can't say enough great things about this tropical paradise. We arrived just before the COVID19 pandemic broke. Even though we had the stress and anxiety in the background, we were able to relax and enjoy ourselves. The resort has everything we needed. Beautiful large rooms (we appreciated the large bathroom and terrace.) Our room overlooked the ocean and had the breeze. The beaches were stunning! This resort has 2 - one ocean side so you can enjoy the waves and snorkelling ... and one on Marmora Bay which is great for swimming, kayaking, sailing SUPing. The food was delicious. So much variety and we never got bored. The staff are all friendly despite having the health situation in the background. We will be back for sure ... during happier and healthier times. Thank you to everyone at the resort for making us feel safe, cared for and as relaxed as we could be. If you're looking for a place that has it all ... this is it!
We just returned from a week at this resort amid all the craziness going on in the world. Let me just say this. With everything going on we could not have been more impressed with the resort and the air canada vacations rep. Apparently one of the restaurants was closed and they cancelled the beach party but otherwise nothing different. The staff diligently cleaned the whole time and the place was spotless. The location is stunning. We had a beachfront room. While it was a bit tired it was more than adequate. The view was spectacular and our daughter played on the beach while we sipped coffee on our deck. The marmora bay beach is amazing for kids. So calm and warm. We saw sea turtles and stingray both from the resort and while kayaking. The other beach was very breezy but beautiful. The staff are wonderful and the quality of food is good. The coffee was awesome at the coffee shop. We cant wait to go back. This was our favourite resort we have visited. Antigua is a special place.