Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7948 reviews
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May 15, 2025Cortes - staff commendation.
I had an issue with the light and air conditioning in my room for 3 consecutive days, and I want to commend Cortes, for the prompt and professional service. Coming from an all-day tour in the heat and feeling very tired, I just want to have a shower and restful nap before dinner, but there was no light and AC when I came back to my room. I called the reception desk, and Cortes arrived promptly and fixed the problem quickly on all those 3 days. He was very courteous, respectful, speaks English well and clearly skilled at what he does.
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May 15, 2025Clean but Dated – Not Ideal for Limited Mobility
The resort was clean, and most of the staff were friendly. However, the property is very dated and in need of renovations. It’s built on a hillside with steep walkways, making it challenging for anyone with mobility issues. While they do offer a shuttle service, it’s not the same as being able to walk around freely. They need to make this very clear, as we would have not stayed there due to back issues. The food was average—nothing special. We rented a car (which I recommend), but security at the entrance was overly strict. We were questioned every time we came and went, which got frustrating. A simple parking pass system could make this much easier for guests.
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May 14, 2025Another great vacation at this lovely resort!
This was our fifth time at the resort and it is beginning to feel like we belong here. Thanks to the management for accommodating a request for a certain room. What a view. The raccoons were a bit noisy but we got used to it. As usual we very much enjoyed the staff. When they see us they seem to give us a little something extra, with happy faces all around. Things are not always perfect here, but the atmosphere and relaxing is hard to beat. We like how the resort is set into the hillside, with mountain and ocean views. And the birds and wildlife are enjoyable to see. Housekeeping up at building 24 is fantastic, thanks!! We look forward to making this an annual stay!
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May 14, 2025
Great Family Experience
I stayed 5 nights with my husband and parents. We had a great time. We had 2 rooms. My husband and I were in building 1 and my parents in building 14. They were both very clean, comfortable and large but pretty far apart. This is a large resort. Our room in building 1 was close to the lobby, restaurants and bars. The one in building 14 was in a more remote area, there were raccoons that visited every night. There was a lot of walking to get around the resort. They do have shuttles that will pick you up and take you where you want to go. They were more available it seemed like in the evening and night. We had to call for them during the day, but the wait wasn't long. The buffet was good but there wasn't much variety every day, they did have a special every day but everything else was the same. The wait was never long. We ate at The Italian and D'Oriental, both were very good with great service. The snack bar is by the main pool and easy to get a quick bite and a drink, the restroom is in there too. There were always open chairs when we went to the main pool. The pool closer to the beach with the swim up bar was smaller and more crowded. The beach was nice with lots of chairs if you get there early. The water was pretty rough the days we were there. It was a very secure location, we had 2 excursions pick us up and the guard gate wouldn't let them in until we had the front desk call them to give them permission. Everyone at the resort was very friendly and helpful. We had never stayed at an adults only resort, we were surprised how quiet it was. We plan on staying here again!
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May 14, 2025
Occidental…a very nice resort to spend a vacation in Costa Rica.
4/5 in everything that is offered at Occidental Papagayo. Would stay here again, for sure. Had a very good time!
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department, these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed