Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - Lobby Bar lounge
    - El Palenque Snack Bar
    - Free entrance to the disco at night
  • Various Restaurants
    - El Tucán Buffet, International Restaurant
    - El Rancho Steak House, a la carte restaurant
    - Grill las Olas Seafood, a la carte restaurant
On-Site Amenities
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Wedding packages with flowers, lawyer, cake, and photos.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Daily activities at the Miniclub.
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
  • Hot tub
    There is an outdoor hot tub.
  • Motorized Water Sports †
    Wave runners
  • Non-Motorized Water Sports
    - Boogie boards
    - Kayaks 
    - Windsurfing boards
  • Pool
    There is a pool onsite. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Tennis court
    There are 3 lit tennis courts onsite. 
Off-Site Recreation
  • Golf †
    A golf course is located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Flokoric Show
    Local dancer
    Comedy Show
    Play Back Show
    Tambor International
    Tropical Show

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 5698 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don't Go There!!!

    The Rooms are clean and well maintained. It is a large resort and All Inclusive. The food is good but restaurant service is bad. It is extremely difficult to get a Glass of water in the huge main dining room. Everything else is available in the Restaurant with many items having long waits. Dining there was the worst experience. I had to search fir plain water. Wait in a long line for eggs each morning. Only one person making them for hundreds of people. Spoons were also hard to find. None put on the tables. Based on my eating experience I only give this place 2 stars and don't recommend it to anyone. Look for a smaller 5 star Hotel. I visited April April 28, 2025 thru May 1, 2025. Still here and still having water with my meals. Btw....drinks are extremely weak.

    Apr 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hidden Gem

    Truly paradise. The hotel and accommodations were better than expected given the remote location. The food was wonderful.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Barcelo Tambor

    Barcelo Tambor did not live up to 4*. There was no one to greet or help with luggage on arrival. Food is not great and the rooms in hotel are very dated and certainly not a 4* resort.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Expected better from a Barcelo

    Although beachfront, the beach is rocky and the water is not comfortable for swimming. Rooms were confortable, but food experience was marginal at best. Limited fresh fish (only tuna, unless you have sushi at the al a carte), glasses, cups and flatwear were often absent with no staff in sight to replace them. Staff were not friendly or proactive in support of guests. Very few staff speak english and we were left to fend for ourselves regularly.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Needs improvement

    The rooms needs to be upgraded. This is NOT a typical all inclusive hotel. The alcohol is limited and the food is pretty much the same everyday, unless you go to one of the restaurants. The overall staff is not friendly. The premium level is NOT worth it.

    Apr 08, 2025
General Policy
  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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