Resort Details
- 24-hour coffee shop
- 24-hour front desk
- Barbeque grills
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Exercise gym
- 24-hour coffee shop
- 24-hour front desk
- Barbeque grills
- Bell staff/porter
- Complimentary newspaper in lobby
- Concierge desk
- Conference facilities
- Dry cleaning
- Elevators Not Available
- Exercise gym
- Gift/News stand
- Grocery store
- Luggage service
- Meeting rooms
- Onsite laundry
- Smoke-free property
- Tour/sightseeing desk
- 2167
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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There are better resorts .
look for another place to stay! not worth it for what you pay.Towels in the rooms are old and hard.The room was dirty and dusty. Overpriced food and tasteless. Coffee tasted so bad that I couldn't drink it anymore,expected a Breville espresso coffee.Aloha java has a better coffee machine. Property is well maintained, maintenance was on call and on time, most hard-working team. Beach attendants are lazy. General Manager and his wife nowhere to be seen only heard about them,maybe they are too busy or important to socialize with guests. You see more of the owner and the director chief engineer on property. Heard one guest said he asked the director chief engineer where to find a proper gym and with no hesitation he said be ready I'll come pick you upon and it was after hours (that's Guest Relations). He interacts more with the guests. Maybe the owner should offer him the general manager position.The owner concentrates more on the wrong things than uplifting the resort like a spa than a pickleball court.Prostitutes come sit there and harassing our husband's,how are they even allowed on the property? So that's a no return for me.
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Your Only Marah Harbour Option Isn't a Good One
Though service was friendly, it wasn't enough to compensate for the lack of housekeeping services, below average food quality and expense of the resort. Housekeeping is my biggest complaint. Service was inconsistent. Some days we'd get two new towels but no bath mat or water. Some days we got all new towels but no water or coffee. Most days we either got no new glassware or it was filthy. We got a "new" glass that was filled with fingerprints and lipstick and lip prints that are not mine. The floors were FILTHY. Not just in our room but others complained too. Filthy. The counters were wiped down during service either. To their credit, each afternoon a supervisor came by and asked if we needed anything else. Most times we had just gotten off the boat and didn't know what we had or didn't have. Once I asked for coffee to be replaced and she brought it immediately. Room rates including tax and fees were almost $600 per night. I get it. Make your money during the season. But there's no value My message to the asset owners is: I hope you are taking care of your employees because you're making a lot of money on these rooms and F&B and the only valuable asset you have is the people who work there.
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Just visited and there are pro and cons
Pros: The main restaurant we were the only customers and the waiter was friendly. The food was awesome! Kudos to the chef. Cons: The staff at the outside pool bar are not friendly at all and seem to be bothered when you ask for anything. On our 1st day, we were the only people at the bar. We ordered food and drinks. Food comes out, no silverware or plates for appetizers and no condiments. We had to ask, and both ladies seemed like they didn't want to be bothered. We went another day to the pool and the same bad attitude. Management needs to let the staff know a smile and great attitude goes a long way in the service industry
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$740 a night was a bit steep and not the $500 a night as advertised— because if resort fee and taxes.
This is in a great location…. And is expensive. VAT tax $57 and resort levy of $101 and resort levy tax of $6.88, brings the total nightly bill as more than what’s advertised on internet base rate paid was $578, So, it was well over $743 per night— a 20% increase. (I’m not sure if all resorts have a big resort fee, so check before you book!). Look, happy to be on vacation and support tourism, here after Dorian wiped this place off the map. So, great setting, cute beach, prestine marina and 17 minute walk to the crossings ferry to get to other cays. Staff friendly and small grocery next door make for convenience and simplicity. Rented a car nearby for a day of driving to Pete’s Pub, and getting provisions for the boat. Restaurant terrace was decent. Hummus was excellent. Beach bar was open and was $40 for a rum and coke and no alcohol mango daiquiri. Not crowded but people milling about the marina.
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Disappointing
My wife and I spent two night there before picking up our rental boat in the nearby marina. I have to say I was pretty disappointed in many aspects of the place. First the condition of the resort is still not great 4.5 years after Dorian. There is a lot of deferred maintenance. The check in staff and drivers were great as was one bartender but other bartenders and the break hostesses seemed like they could care less....and this at a time where the resort was completely empty. Beds were fine, and place was quiet (no one there!) but we had no hot water to speak to take showers--at best 70 degree water coming out of showers which is unacceptable. Location for marina is perfect and perhaps in higher season this place has better service--I was just expecting more given there TA reviews.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.
Know before you go: 24-hour pool access One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not permitted at this property. Contactless check-out is available.
Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: 17.5 percent of room rate The resort fee includes:Beach accessBeach loungersBeach towelsConcierge serviceFitness center accessFitness/yoga classesHealth club accessHousekeepingIn-room bottled waterIn-room coffeeIn-room safeInternet accessLaundry facilitiesParkingPhone callsPool accessSelf parkingSporting facilities or equipmentWiFi access (may be limited) We have included all charges provided to us by the property.
Optional Fees: Fee for cooked-to-order breakfast: approximately USD 25 to 35 for adults, and USD 20 to 30 for childrenPet deposit: USD 100 per dayPet fee: USD 50.00 per pet, per dayService animals are exempt from feesRollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.