Bird Rock Beach Hotel

Customer Ratings & Reviews

TripAdvisor Traveler Rating

197 reviews

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  Go somewhere else.

  This is not a good place to stay, unclean rude and unhelpful staff, lacking the bare basics like towels in the room. Seriously avoid, if you don't care for the pool which is old and dirty (like the rest of the place then avoid this and go somewhere cheaper cleaner and more pleasant. No towels in the room, the place both inside and out looks so run down and old, the bed sheets were unclean. The staff at front desk couldn't help with anything and were so rude and unkind. The complex seems to be shared with a school/church so when by the pool we had sermons being shared out loud and kids watching the pool, constantly going past, it was so weird. This is one of the worst places I've stayed. AVOID

  Aug 06, 2024
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  I stayed at the hotel for six weeks. It was a great,staff were friendly kind, helpful. Transportation can be had easily.

  The scenery is beautiful. The rooms are comfortable. You can go swimming with the dolphins right there for a price.The staff is very caring,friendly and helpful. There is one major issue I found, the internet system needs updating. Wifi cuts off too often, drop calls often

  Jul 30, 2024
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  Excellent Caribbean Value - updated

  I again was able to make it to St. Kitts and stayed at the Bird Rock Beach Hotel. The hotel is still locally owned and operated and feels very much like the Caribbean I have read about. The room I had was very clean and comfortable. The bathroom is small but clean and adequate. Both WiFi and the air conditioning worked very well. I personally enjoyed the pool but especially the beach. I was able to snorkel right from the shore around the rocks that protect the beach and there were tons of fish. I'm not a diver but the diver operation was running after the Covid shutdown. The restaurant/bar is right on the water and I thought the food was very good. Everything I ate there was cooked to order. There are no elevators and the hotel rooms are one story up from the beach/restaurant/dive shop. So if you have a mobility problem this is probably not the right place for you. So my post-Covid review summary is the same as from what I experienced five years ago so I'll repeated it now: "Overall this is not a great choice if you expect a US-style hotel but if you are looking for a friendly, truly Caribbean experience for a reasonable rate this is an excellent choice."

  May 19, 2024
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  CHOOSE SOMEWHERE BETTER, THIS PLACE IS DIRTY AND DISGUSTING WITH ANIMAL DROPPINGS AND MOLD EVERYWHERE!!!

  Nasty!!! The worst hotel experience ever! I made a last-minute booking this morning and checked in just after 11 am. I went to the on-site restaurant, and the hostess charged my card USD$1,400.00 instead of $14.00. We went to the front desk to rectify it, and they said that they would apply the charge to my room bill instead (crazy, right?). It's a holiday weekend, and waiting 3-5 business days to have the refund processed is gravely inconvenient since I leave the country on Monday. Afterwards, I returned to the room, and in the drawers were animal droppings, hair, and lots and lots of mold on the pillows and other surfaces, including the bathroom, which was a scene from a movie. The room is extremely disgusting and clearly does not uphold any health and safety standards. Absolutely wouldn't recommend - STAY CLEAR!!!

  May 17, 2024
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  Great stay

  We had the opportunity to stay at Bird Rock in March with my daughter who was there on business. The resort is typical old school Caribbean but very comfortable. When we checked in the staff assisted us with our luggage and showed us to our room. Our room was clean, comfortable, and provided everything we needed, apart from bathroom amenities like shampoo, lotion etc. The views from our rooms were of the Caribbean Sea and were fantastic with excellent sunsets every night. The resort was undergoing some needed renovations and additions while we were there, the addition of a beach club and restaurant on the water is something that we really loved. The staff was awesome and always had a smile for us, they worked very hard and always treated us like family. The grounds are well kept and full of beautiful plants, there are however some maintenance issues that need to be addressed with the rooms and buildings. In our room and the adjoining room, the sliding glass doors to the balcony needed to be fixed as they were difficult to operate, and the locks did not work. The rooms need to be updated and some attention paid to details like cables that were just hanging out of the wall with no wall plates. The pool was clean and there were plenty of lounge chairs, also some shade if you wanted to get out of the sun. They were just finishing the new swim up bar which will be a welcome addition to the pool area. Although the bathrooms functioned properly and we had hot water and good water pressure, they could use an update to the plumbing fixtures. Some new bath towels are needed, bathroom amenities like shampoo and lotion would be a good addition. Beach towels would also be a great addition. The things that will bring us back to Bird Rock are the staff and the owner Mr. Richards who made our stay so special.

  Apr 09, 2024