Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!
Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Resort Details
- ARMADILLOTex-Mex CuisineGather for an authentic Tex-Mex experience. Savor favorites like sizzling fajitas or freshly grilled seafood and hearty hickory-smoked meats
- BARS* LOBBY BAR
* MARTINI MIX
* DIAMOND CLUB™ LOUNGE
* DIAMOND CLUB™ BEACH BAR
* DIPS SWIM-UP BAR
* SANDS BEACH BAR
- C/X CULINARY EXPERIENCE ($)Chef’s Table
Elevate your dining experience hosted by a personal chef who can take your family through seven exquisite courses of amazing flavors and cocktail pairings, all in an atmosphere of pure sophistication. - CALYPSOWest Indies CuisineSit back and settle in for an evening enjoying authentic, local flavors of Jamaica in an atmosphere designed to match. Every detail is considered — from the decor and the silverware to a delicious menu of traditional island fare — creating a memorable Caribbean dining experience for you and your family to savor
- GOURMET MARCHÉInternational BuffetSavor a little of everything when you peruse a vast selection of fresh, local and international flavors served at the stations of our signature buffet restaurant, which includes fresh fruit juices, a special kids buffet, and a variety of healthy options.
- GRAZIE ITALIAN TRATTORIALunch: Resort Casual - Dinner: Evening Casual
With a colorful setting and a warm, inviting atmosphere for the whole family, enjoy lovingly prepared authentic Italian comfort food at our convivial trattoria during lunch and dinner. - HUNTER STEAKHOUSEAuthentic Steakhouse
Step into the grand setting of our signature à la carte steakhouse where chefs prepare premium, juicy steaks, or vegetarian options like cauliflower steaks, cooked to your preference in the lively open kitchen. Your sommelier may suggest the perfect wine pairing. - JERK HUTJamaican Snacks
Spice up your stay in Montego Bay at this snack spot featuring a selection of meats prepared with authentic jerk spice for a refined take on island style served right on the beach. - SCOOPS GELATO AND CAFFE LOUNGEDessert and Coffee
For a sweet or savory treat morning to night, enjoy fresh oven-baked breads, pastries, cakes, and ice cream topped however you like, along with freshly brewed cappuccinos and espressos. - SCORE SPORTS BAR AND LOUNGEPub & GrillSpend a day cheering on your favorite team while enjoying pub food or something off the grill in this high-energy sports bar. You’ll never miss a game with Royalton’s Sports Event GuaranteeTM.
- TAJIndian CuisineSavor a world of aromatic spices and flavors in our modern, refined Indian restaurant featuring a variety of meat, seafood, and vegetarian dishes. Gather over classic items like Butter Chicken and Vegetable Biryani or sophisticated renditions of modern Indian dishes.
- ZENTeppanyaki & Sushi Bar
Be immersed in the dramatic design and bold atmosphere of our authentic teppanyaki experience. Our grill masters will keep you entertained with expert knife skills, fun tricks, and humorous banter as they create your delicious dinner. Toast to the occasion over Japanese cuisine and fresh sushi at this à la carte dining venue.
- 24-hour room service
- Accessible rooms†
- Air conditioning†
- Buffet breakfast†
- Coffee/tea†
- Concierge desk
- Exercise gym†
- Internet services†
- Parking†
- Pool†
- 24-hour room service
- Accessible rooms†
- Air conditioning†
- Buffet breakfast†
- Coffee/tea†
- Concierge desk
- Exercise gym†
- Internet services†
- Parking†
- Pool†
- Restaurant†
- Spa†
† Fees may apply
- Fitness center on-site †
- Gym
- Pool †
- Spa †
- Table tennis †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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we arrived and it was great everything was nice and neat the hotel was amazing and all the excursions were very fhn
dan the man was the best butler he made sure we were very well taken care of the whole trip he was very energetic and an awesome person to meet.
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Beautiful vacation location!
Absolutely amazing property! The butler's made our experience enjoyable, Dan and Ricky were great! Definitely will be back!
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Just dreadful, staff were so rude and unfriendly. Just tuts and scowls all week.
Difficult to know what to say. Only we have never felt more unwelcome, or simply just an inconvenience in any hotel ever. Trying to get even a hello or the smallest smile from the staff became a challenge for the family. We stayed there in June 2024 and brought back our two children and their partners, as we liked it so much. How could it change so much. Just tuts if you were lucky. Other than that just stares and scowls. Regretfully Jamaica isn’t for us anymore, and certainly not the Hideaway. I would be amazed if we got any responce form the feedback we left or from this review. Literally no one cared. Only good thing was the pool waiter Sheymar. He was a delight, but obviously overworked. He tried really hard.
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Rude, Non responsive staff!
Where do I begin. The resort itself was clean. That’s where the good ends. I’ve been to Montego Bay 5 times and stayed at 5 different resorts. This is by FAR the worst resort I’ve ever stayed at. I’m typically not a “leave a review” person, but this place is so bad something must be said. While the resort grounds are clean, the staff is extremely rude, lazy and not willing to be helpful. We ordered room service two and the food never showed up. Our shower had no hot water the entire stay. The elevators were slow. On four separate occasions we ordered drinks from the pool wait staff and they never showed up with the drinks. We had a dinner reservation at Zen for 8:30 and were seated at 9:15. I slipped into a pool drain and cut my leg up because the lifeguard failed to do his job. As my leg is bleeding the lifeguard says “it’s fine you’re fine”. It took security 35 mins to come for me to fill out an incident report. The list goes on! This isn’t even all of it. To say this place was an epic failure is an understatement. It’s suppose to be non-smoking yet people were smoking cigarettes and weed everywhere. Save your money. The biggest issue is the lack of response from the staff. They are AWFUL and rude!!
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A MOVIE WITH EVERY LIGHT POSSIBLE! Its been amazing
My room is amazing, from the room to the pool side! Everything has been fantastic i have met a guy named Travis and he has been such a fantastic and honorable person! He helped me, Also have me Malish and Dayne And Adrian has helped me tremendously on this trip and made my first time to jamaica Amazing, my only concern is The hot tub, i was looking to it and it does not work. The food was freaking fantastic! The MVP’s to my trip was Adrian Travis and Malish, and the DJ! dayne! They deserve a huge hug and a tilt of the hat. they made my first time experience the most amazing ever!
- AdvisoryGuests staying in the Connecting Luxury Room, Connecting Luxury Oceanview Room or Connecting Luxury Oceanview Diamond Club categories must have at least 2 Adults (18 and over) in the room or run the risk of denial by the hotel.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.