Breakfast is included for up to 2 guests daily.
Important information: Gratuities are not included.
Resort Details
- Caña BravaDiscover Ixtapa Mexico restaurants at its finest at our Snack Bar, located by the seaside. Indulge in local flavors with dishes like fish strips, shrimp cocktails, and fish tacos. As night falls, enjoy a romantic ambiance illuminated by candles.
- Frutas y FloresIndulge in one of the finest Ixtapa Mexico restaurants right within our hotel a unique establishment with a buffet offering. Nestled amidst the tranquil hotel pools, our air conditioned restaurant features distinct sections for you to enjoy our buffet sty
- La IslaExperience a unique gastronomic journey at Ixtapa Mexico restaurants with our panoramic view of the stunning El Palmar Bay or our refreshing pools. We invite you to savor this culinary paradise. An experience that will delight your senses on every level!
- La TerrazaSavor an open air dining experience at one of the best restaurants in Ixtapa, where you can delight in an à la carte dinner showcasing our chef's specialties. Our menu rotates every 15 days, ensuring a fresh and diverse culinary adventure.
- Sports BarThe resort´s lobby bar serves national and international drinks in a family setting, featuring nightly music and entertainment.
- Pool BarIf you're in the pool and craving a drink, our pool bar is the best option.
- Sport BarIf you're looking for a unique experience in Ixtapa restaurants, our place is the perfect spot to savor a refreshing drink while gazing at the ocean waves. As night falls, we envelop you in a soothing musical ambiance, or if you prefer, you can join in th
- Accessible facilities
- ATM/Cash machine,Offsite
- Beachfront
- Bell staff/porter
- Currency exchange
- Direct dial telephone
- Evening reception
- Exterior corridors
- Free parking
- Golf,Offsite
- Accessible parking
Service dogs allowed - ATM/Cash machine, Offsite
- Beachfront
- Bell staff/porter
- Currency exchange
- Direct dial telephone
- Evening reception
- Exterior corridors
- Free parking
- Golf, Offsite
- Grocery shopping service available
- Housekeeping - daily
- Ice machine
- Interior corridors
- Live entertainment
- Lounges/bars
- Meeting rooms†
- Onsite laundry
- On-Site parking
- Outdoor pool
- Parking
- Restaurant
- Room service
- Shoe shine stand, Offsite
- Shops and commercial services, Offsite
- Sundry/Convenience store
- Tennis court
- Transportation services - local area
- Wireless internet connection in public areas
- Business Center
- Copier
- Printer
- Wireless Connectivity
† Fees may apply
- Children's program †The hotel has a kids club (ChiquiClub) from 5 to 12 years old. They have scheduled activities during the day in the Games room, on the beach or in the pool.Among the activities you can find a hidden treasure on the beach.
- Outdoor pool
- Attraction
- Golf Club Palma real
- Attraction
- Delfiniti de MéxicoDelfiniti Mexico offers you exciting things to do in Ixtapa. Immerse yourself in the fun with dolphin swimming, a unique experience that will leave you with unforgettable memories. Discover the magic of the ocean and connect with marine life at Delfiniti.
- Bares y restaurantesIndulge in a unique culinary experience near the resorts lining the Pacific Ocean, like the Holiday Inn Resort Ixtapa. Explore Ixtapa-Zihuatanejo's diverse dining scene, offering flavors to please every palate and budget. From authentic Mexican cuisine to
- Playa la RopaLa Ropa Beach in Ixtapa Zihuatanejo, Mexico, is a coastal paradise with calm waters and golden sands. With its picturesque charm and natural surroundings, it invites relaxation and tranquility. Palm trees provide shade to cozy cabins and restaurants offer
- Marina IxtapaMarina Ixtapa serves as the gateway to the attractions in Ixtapa, featuring an expansive waterfront and bustling harbor. It's a bustling embarkation point for exploring the region's pristine beaches, championship golf courses, and enchanting islands.
- Aztlan Ecological ParkParque Ecológico Aztlán, a natural gem in Ixtapa Zihuatanejo, offers you a unique experience if you love nature. Located close to the Holiday Inn Resort Ixtapa, you can enjoy trails surrounded by lush vegetation, perfect for hiking, bird watching, and rel
- Playa del PalmarPlaya del Palmar, nestled among resorts on the Pacific coast, captivates with its golden sand and crystal-clear waters. Surrounded by palm trees and gentle breezes, it's perfect for relaxation or thrilling water sports. With the renowned Holiday Inn Resor
- La Isla de IxtapaThe Island of Ixtapa, a paradise off the coast of Ixtapa Zihuatanejo, beckons with its white sandy beaches, crystal-clear waters perfect for swimming and snorkeling, and an array of restaurants and shops. It's an ideal destination for day trips to Ixtapa,
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3718 reviews
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Sep 08, 2024Back after 8 years...
It was 8 years ago when we last visited the resort and wanted to give it another try because we had a certain nostalgia so we decided to come back. In general the hotel is a nice place to stay and has all that is needed to have a good time to enjoy the Pacific. Unfortunately you can see that time has done its part and no doubts it requires some maintenance to be done to it. Nothing in particular, is just that it feels the hotel is going old. On the other hand one of the best things we have enjoyed back then and is confirmed again this time is the service; the staff is excellent and are always there to help you and be sure all you need is provided. I would like to extend my gratitude to Rocio and Juan de Dios on reception, they were great in every moment. On breakfast, please be sure to take care of Mrs Rosario, she is great and makes your breakfast times wonderful with great conversation and always pending what you may need. And our very special thanks to Paco Benitez (I even memorized his lastname!) Paco welcomed us when we arrived and really saw took care of us and fed us! We were starving and he realized that so promptly brought good food to us all and drinks so we could be back on our feet again after an 8 transit from home to Ixtapa. We were lucky to have him several times taking care of our meals and on our last day he had to take over waitering on the pool and it was great, he of course took care of everyone in the pool but he went the extra mile every time, so please be sure to extend him our gratitude and appreciation. Thank you guys and look forward to soon come back and see if renewals take place to make the place better to everyone.
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Apr 24, 2024Worse than Awful
I Would rate a zero if possible. The place is disgusting. I hate it! The rooms and grounds don’t look anything like these fotos. We have no hot water in our room. Maintenance has been here and solved nothing. The bathroom looks like a public gas station bathroom, fully equipped with bug larvae. My husband and I have to work (online) for the 1st 2 days of our vacation. They claim to have room service but there is no room service menu in the room, nor could I get room service on the phone. I had to go downstairs get the food and bring it back up 11 floors. I wasn’t allowed to get a forks because I wasn’t eating at the restaurant. Luckily for me, I travel with plastic ware. The room is dated , as I said, the bathroom is disgusting & The restaurants are lacking sanitation. No one speaks English. They do not have enough elevators. I’ve counted 4 elevators for at least 20 floors worth of rooms. It’s chaos here. The pool is cloudy and it’s likely due to the 500 screaming hollering kids that are here using the bathroom in it. The balcony has a view but it’s extremely small and the concrete on the walls is obstructive. I am frustrated and angry in this environment. It’s gross and I feel like I’m going to have a parting gift of either COVID or diarrhea. It’s just that disgusting here. I’m checking out tomorrow. Who would be happy coming here? Likely an untraveled family with children who can’t afford much else. Everyone else, please stay away.
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Mar 06, 2024My exact experience was over all great and the customer service desk was very informative, definitely would recommend !!
The beach was super fun, super easy easy access to the beach as it is right in front of it !!! The drink service was super quick with the quality. The buffet was also super good as it has a variety of food. Overall very good service at the holiday inn.
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Mar 02, 2024
Great and Friendly staff
The staff at the Holiday Inn really sits this place apart. They keep the resort as clean as possible with the capacity this giant resort holds. Staff is great and friendly! We also enjoyed the tour to the Isla de Ixtapa. Beach great. Miles of walking. You may swim in ocean, but with cauton. I would definitely recommend this for anyone even with small children.
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Feb 22, 2024Definitely been to better…
Last month, my wife and I traveled together. Checking in was straightforward, and while our first room was nice, the air conditioning wasn't working. We switched rooms the next night and found a cooler one on a lower floor, but it seems like the higher rooms (excluding those in the tower) all have this issue. The food and drinks were decent but we definitely have had way better at other resorts. We were surprised that they didn't offer mojitos, mango margaritas, or dirty monkeys like we've had at other resorts. There was a huge influx of Mexican locals at the hotel on both weekends we were there. Speaking to one family they told me the hotel offers a super cheap deal to locals for weekends to fill the hotel. And it was full! It cleared out significantly from Monday to Thursday. During those days, they even closed one of the restaurants for breakfast and lunch. The two pools are shallow. I’m not tall by any means and the one with the pool bar didn’t even go to the bottom of my shorts. There were only about 30 other English-speaking guests in the whole resort during our stay (no exaggeration) and we noticed most of the staff struggled to communicate in English. We could have found lots that we didn’t like about this resort but it’s what you make it. You definitely can find nicer resorts but the beach, ocean and weather in Ixtapa is amazing. The location of this hotel is fantastic, with plenty of shops and restaurants right across the street to explore after a day of sun and sand.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Pets are not allowed on the property. We are located on a protected beach that prohibits access to pets.