Bahia Principe Grand Punta Cana- All Inc

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9982 reviews

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  60th Birthday celebration

  We came to celebrate our brother's birthday. My family and I Loved loved loved our experience! The staff were all friendly! The room was comfortable! Lots of pillows and blankets, if needed. One thing that was not in short supply was hot water! Not only was it hot but it got even hotter! There was no in between, just hot and cold 😆 🙃. The hotel is huge but they do have trams to get from venue to venue. I believe they run 24hrs. It was outside our room but there was no noise problem from it. The food was interesting as well as well seasoned. Make sure to book your excursions from the hotel. We didn't have any problems with them. There is plenty to do at the hotel as well as off site. The pools were plentiful and clean. I recommend this hotel for singles, couples, and families! Ciao!

  Dec 11, 2024
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  Go if you know Spanish and have patience to stay in long tine to check in.

  If you know Spanish you are ok, if not you will have hard time trying to talk to staff in English. The check-in takes over 1 hr, after a long flight when you have to stay in queue for over an hr to get your room keys, it's testing patience.. every time we go near the lobby we could see the same fight by different people due the delay in check-in.. The receptionist are not friendly or courteous. Beach towels are usually not available after noon.. so you should collect in the morning and carry with you..

  Dec 11, 2024
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  Excellent for Destination Wedding beautiful place with swimming pools and a Lovely clean Beach

  My family and many friends attended my Friend's Son Wedding at this Resort The Buffet Breakfast Lunch and Dinner were superb with many many varieties Also Pizzas and P Pastas were served Fresh Eggs Omelette were made on the spot and served. Wow!

  Dec 10, 2024
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  Bahia Principe Grand Punta Cana

  The property is DATED...!!! Personally, it's not the rating listed. Arrived on 11/27/24 and noticed the lobby was clean but the columns and walls all need painting. Stained from what appears to be bird feces. Checking in was straight forward. We were hungry from the long trip, so we headed to the dining area... Bouganville Restaurant. Entering the restaurant presented us with a strong unpleasant odor, which permeated through some of the seating areas... mainly along the perimeter wall. We found the tables in the center of the dining area were the least affected by the smell. The tables themselves were of wood which were severely chipped and splintering. The service was slow. Getting water for the table of 6 was a challenge. The employee working our section brought 1 glass of water and then seemed bothered (gave a gesture and huffing sound) when I asked for water, for the remaining 5 people at the table. Getting coffee refills was the same... she seemed bothered... again. We switched to the other buffet restaurant... Orquidea Restaurant. The service was better and didn't smell as bad. The meals at breakfast were the same every day. Egg made to order. Waffles and pancakes. Assorted sausages and bacon. Deli/fruit station. Sweet table. Various fruit juices made to order, however, they ran out of orange juice early on in our stay and would water down what juice they did put out to make it stretch. Some days, having fresh dishes available was a problem. So much so that people were fighting for the dishes, as they came out of the kitchen. All in all... average. The drinks at the bars are all house brands. Many times, the bars would run out of liquor and would not restock it... left drinking beer and water. This was most prevalent at the beach and pool bars. The bars themselves are not properly staffed for the volume of guests. Some had only 1 bartender, of which it takes about 2 minutes to make a drink. So if the line is 10 deep, the last person is waiting almost 20 minutes to get theirs. The specialty restaurants were good. The meals were well prepared and the service as it should be. However, the menus we were given to look at were filthy. The rooms in the villa we stayed in were dated. Maintenance in the rooms are lacking. Wall switches and outlets were loose or falling off. Only 2 wall outlets into the room... for a lamp, coffee pot and the refrigerator. No outlets at the bed area. The shades on the lamps and the curtains for the patio are moldy from the high humidity. Air conditioning unit needs service... came home with a sinus infection due to it. For every 1 mosquito I got in the room... 3 more would show up. My bathroom countertop was littered with mosquito carcasses on a daily basis. The quality of the room furniture was below average... stained, damaged splintering. Mattress was comfortable. Sheets were of the 200 thread count quality. You could see right through it to the mattress. The bathroom looks like it may have been remodeled from it's original construction. Getting consistent water pressure and/or hot water was a challenge in the morning. The bathroom was stocked with 2 full size towels, 2 face towels and a bath towel for the floor. The quality of the towels was lacking. The landscaping is well maintained. The common areas are clean. Mosquitos were everywhere and relentless. I would caution others to watch out for the fog machine used for fumigation of mosquitos, which they were operating in close proximity to guest. Who knows what chemical they may be using and how harmful is it to humans!!! Pools are aplenty and cool. Many need maintenance from missing tiles. Caution is need so that you don't cut your feet stepping on them. I found the people selling the time shares were too aggressive at times... won't take no for and answer and get mad when you walk away from them. My experience here was below average in quality and in service (in some areas.) This brand is better, but I would not stay at this property again.

  Dec 07, 2024
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  Very bad Experiences.

  No information on website about the trouble with mosquitos we got bitten to death. Ruined our holiday. Hotel dint help us. Food in the hotel was cold. Food at the food truck was horrible. No information for the English how we cud book other restaurants or where we were allowed to go to other bars. We definitely won't be going back to this hotel the complex was massive wasn't told about this on website either.

  Dec 06, 2024