Guests will receive up to $600 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits (in the form of credits). Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $89.00* USD per person per day. Included in your golf experience:
Unlimited rounds of golf
Round trip transfers to and from golf course**
Shared Golf cart
Use of driving range
Drinks and snacks from the beverage cart***
*Payable in local currency, subject to the current exchange rate..
**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.
***Not included in Jamaica.
Resort Details
- Bella Vista
Buffet
- Casa de la Playa
Mediterranean
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- El Galeón
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Hashira
Japanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- La Perla
Lunch Buffet
- La Tentazione
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- Le Tourbillon
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- The Grand Cellaran exclusive cellar with more than 200 wines importedfrom the most prestigious world wine regions
- Various Lounges/Bars- Robusto- Perla- Mirador- Larimar- La Escala- Cala Esmeralda
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco
- Elevators
- Exercise gym
- Free parking
- Golf†
- Housekeeping - daily
- Laundry/Valet service†
- Library/Reading Room
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub†
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Safe deposit box
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package. Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Billiards
- Direct access to a beach
- Fitness center on-siteFit & Fun Fitness Program
- GeneralOther activities include:
- Aerobics- Yoga- Shooting tournaments- Archery- Basketball- Cycling- Billiards- Bocce- Gymnastics- Table tennis
- Golf †18 hole P.B. Dye golf course
Green fees, carts are at an additional charge. ($) - Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water SportsKayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling.
- Pool
Three pools, including an activity pool and lake pool.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Gambling †Spend an entertaining evening enjoying popular casino games like Blackjack, Poker, Roulette and Slot Machines (bar is included)
- On-Site Entertainment
Live nightly shows in theater/disco/casino
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15770 reviews
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Apr 26, 2025Will come again!
Best experiences at an AI to date. Never trouble getting chairs at beach or pool. Buffet food was all fresh and restaurants were not packed. Entire staff is outstanding, but the pool bartender Ery and our butlers Cofe and Reynaldo went above and beyond. In addition, grounds are immaculately maintained. Will be back!
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Apr 26, 2025
Caribbean Paradise!
We had a lovely stay. The service from our Butlers, Eduardo and Cesar, was impeccable. They even had a hot bath waiting for me when I got back from the spa. The food was excellent and I made sure to get some coffee to take with me to make at home cause it was simply delicious. I can’t wait to come again. Thank you for the royal treatment ❤️
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Apr 23, 2025
The Very Best!
PERFECTO! This is our second time at this resort and it does not disappoint . The facilities are top notch the food is excellent and the staff is world class and most accommodating! At Check In it was Rafael, professional and of course we upgraded to the Star Prestige which gets you personalized service! Francisco, Kimberly,Rosa, and Leidy were the Star Prestige greats and at the beach Martin, Julian, and Malyerix delivered great service! The waitstaff were the best: Kelsy, Henry, Alexander, Franilda, Josefina, and my personal favorite Ortiz- they are the best and so accommodating!Hashaira and Espaniel were the very best with beachside massages-they worked the knots out! I cannot forget our great Butlers- Eduardo and Cesar who got us anything we needed and with a smile. At Check Out Kiana was very professional and of course made us want to stay! Shout to the beautiful beach providing up the space and cleanliness to walk two to three miles daily ! I'm Ready to return!
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Apr 23, 2025
The People are Iberostar's Best Asset
We have travelled to JOIA Bavaro by Iberostar many times since it opened it 2009 ( We still call it the Grand!). We love this resort and we just keep going back. We have just returned from a 10 day stay. In this review, we want to focus on the people....the staff here are second to none. A personal situation arose on this trip and we reached out to staff for some assistance. We were very appreciative, not just for the professional response we got from some particular staff, but for the personal touches and the genuine concern for our welfare. The first gentleman to help us was the Butler Supervisor, Darlin. We have known him for many years and we we were totally comfortable in asking him for help. He was absolutely magnificent. He went out of his way to get us what we needed and to ensure we were comfortable. Our Butlers, Valentin and Junior were equally outstanding. We appreciated their sincere concern and they helped us a great deal each and every day. Martin, Braulio and Mayorei, at the Star Prestige Bar provided outstanding service and great daily conversation. As always, Ortiz was a stand-out in the buffet providing great service with humour and laughter daily. The absolute superstar of this trip was once again, Altagracia. She greeted us each and every morning with a wonderful smile and she always anticipated out needs as she worked her magic with fried eggs and omelets for breakfast. She is a wonderful person and is a great ambassador for the tremendous service that this resort is known for. In spite of the small bump in the road with the personal situation on this trip we managed to make the most of the situation and had a wonderful time. The outstanding staff made sure that we we taken care of, and that made the difference. J&A Matthews Niagara Falls, Ontario, Canada
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Apr 21, 2025
Iberostar is the best resort chaon ever!
Just perfect! We arrive here like we arrive to see family, the people who work here genuinely look like they want to be here. I’ve worked in hospitality for over 10 years, so I know how to fake it for the tip or to survive a horrible client (let’s not pretend they don’t exist) I never see or feel that here. These people are genuinely enjoying their work and their patrons. It really is home away from home but with all the amazing pluses we are only day dreaming about in WA state like the warm Caribbean breeze or the pristine waters. Love the food, the entertainment, the star friends, the housekeeping staff, the butlers, servers at the bars, massage therapists ❤️ The grounds are absolutely breathtaking, the beach is gorgeous and kept clean. Some of the great people who helped us to make our vacation absolutely wonderful: Leonel, Angeli- Star cafe Junior, Valentin- Butler Rosa, Fernando-Ambassador Darlenys-Prestige Martin- Star prestige beach John- entertainment manager Francis and his team of absolutely talented crew, star friends ❤️ Thank you!
- Advisory*Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - Bookings in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- Students/youth between 16 and 23 years of age. Adults accompanying are responsible for the students’ behaviour. of the remaining nights.
- In the event that any guests engage in inappropriate behaviour or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed