Bahia Principe Grand Jamaica - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

15437 reviews

• 

  Ada Batista is the best, She offers excellent service.

  The hotel is highly recommended for a family stay. The rooms are in very good condition and have a beautiful view. The receptionists are very friendly and provide excellent service. The buffet has delicious pastries, and although the food is spicy due to local culture, it is very good. The best part was the service provided by Ada Batista.

  Mar 15, 2025
• 

  Lovely resort with friendly staff

  The Bahai Principe Grand Jamaica is a lovely clean resort. The staff are all very friendly and go out of there way to be helpful. The rooms are very spacious and clean. The buffets offer a great selecton, something for everyone. The 3 alacarte restaurants that we ate out all had excellent food and service ( Mikado, Knife and Dolce Vita). My favorite was Dolce Vita, Italian restaurant. The pool which is a huge lazy river was always clean and there is an abundance of lifeguards. The kids area had many fun water slides. The beach was a bit rocky in spots so if you are looking for a beach where you can walk out and swim and body surf on the waves this is not for you. There is good snorkeling here, lots of fish to see. The entertainment is top notch, there are even earlier shows for kids some nights. If you are looking for transfers to and from the airport, I would suggest a private transfer you can pick up a cab at the airport and your hotel will get you a cab for your return. They may be slightly more but it is worth it as you are not dropping off and picking people up from other resorts. We had a fantastic week here.

  Mar 13, 2025
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  You will enjoy this wonderful resort.

  We (4 friends) just returned from the Bahia Principe Jamaica and had a wonderful 10 days there. The resort is huge and everything you need is there. The food at the buffet (3) and 4 restaurants has everything you could desire. The staff were friendly and the front desk responded quickly. I have travelled for a few years and wouldn't hesitate to recommend this resort! Kathryn, Newmarket, Ontario Canada

  Mar 12, 2025
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  I can't figure out the bad reviews.

  So I would like to start off by saying that this place is amazing. I'm really baffled by the negative reviews. When we arrived, the check-in was flawless. If you arrive early and can't check in, explore as this place is huge. They employees were very nice. After going to our room, which was very spacious and VERY clean, we headed down to the pool patio. The buffets were huge, fresh, and very good. There is definitely something for everyone. I wish I could do 4.5 stars, and my only reason for not giving a 5-star review is that they allow day passes for locals. There were a few days that we went to the pool and couldn't get seats because half were taken by locals. There's also a certain level of security that is expected at a gated resort. I'm not saying I felt unsafe by any means, but I could see how some would. I would definitely return.

  Mar 08, 2025
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  New Privilege Club perk/Great Resort, 4th Visit!

  February 23 to March 2/2025. Stayed in room 23615 next to Luxury. Was a little far from the Grand Side but as a Privilege Club member we had access to the entire resort so the location was good for us. Resort is 18 years old so rooms do need to be updated however, that did not take away from our experience. Room was cleaned everyday with fresh towels/face cloths when requested. The bar fridge was refilled daily as well. My 4th time at the resort (stayed Luxury side once) and while we took part in most of the Grand side entertainment we did prefer the buffet on the Luxury side. Food in both buffets, the Grand side beach restaurant, Jerk Center, and the Round Table restaurant was fantastic. Did have 7 ala cartes booked but only ate in 3. The Temppanyaki was really very good with a huge portion. Dined at Don Pablo - service was very slow and although we were entitled to a free upgraded dinner for Privilege Club members, the meal was luke warm and overdone. Ate at Picasso - we had a great server but food service was slow, meal was just ok. Beware for big eaters the ala cartes are gourmet and portions are small. Enjoyed getting dressed up for dinner though! Pools are very clean and well maintained, beach as well. Didn't have to worry about getting a lounger as a Privilege Club member but later in the morning we could see some guests struggling to find spots in the shade. The pool/lifeguard staff were very helpful to those that asked, to find a spot. The club employee that was with us during our stay at the Privilege pool area was very accommodating for us one morning, he went in search of 2 loungers and a table and brought them for us. I would suggest that the club expand the lounger area by the pool. Attended entertainment on the terraces of both Luxury and Grand, entertainment quality has changed (it's less now) than what I experienced when I was there in 2023. Lobby bars and service in both hotels were clean and quick. We did interact with both entertainment teams but more on the Luxury side - both were engaging and fun to be around. Thursday nights are Seafood nights at the buffets, LOTS of seafood. Didn't attend the one paid show on Wednesday in the theatre but I heard it was good. All other theatre shows are free. Did go to the Village one night when they had a show there. I remember the time when the resort used the village more often, it's a shame to see it not being utilized. It used to be a hub of activity any time of the day or night. Did shop at the one shop that is locally owned so was happy to support. Saturday nights are the beach parties at both hotels - wear white! This visit we went to the one on the Luxury side and had a good time. Great benefits to being a Privilege Club member - using services from both sides of the resort! Didn't see any bugs in the room or any restaurants. Staff is ALWAYS cleaning, inside and outside. Lastly, for Privilege Club members, the club is trying something new! On Tuesdays and Fridays there is a club get together in the sales office. We weren't aware of the Tuesday one but got an email invite for the Friday one. Suggestion to the club - have club staff tell guests about this when checking in and maybe have signage in the lounge. Have the club staff in the lobbies engage with members to let them know and spread the word! At the get together the club brought in a singer and let me tell you, I think this was the best entertainment at the entire resort during our stay! He is very talented! 23 years old, what an amazing singer! The club provided food and drinks and we had the opportunity to meet other guests/club members and club staff. Also had the pleasure of meeting the Director during our visit as well! Great visit, looking forward to planning the next one!

  Mar 06, 2025