Guests celebrating their honeymoon will receive:
- Fruit basket with bottle of champagne
- Free room upgrade (based on availability at check in)
- 15% discount on massages
To receive this offer, just enter "Honeymooners" in the Special Service Request section during check out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in.
The All Inclusive program includes the following amenities:
- All meals
- Domestic Drinks
- Non-motorized Water Sports
- Entertainment
- Taxes and Tips
Important Information: Additional information will be provided by the hotel at check-in.
Resort Details
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - Various Lounges/Bars26 bars around the complex
**Please note not all bars are located directly on the Kantenah side of the complex********************************
Riviera Lobby Bar - Located in the Grand Palladium Riviera, Drinks service Open: 10:00am - 12:00am
White Sand Lobby Bar - Located in the Grand Palladium White Sand, Drinks service Open: 10:00am - 12:00am
Kantenah Lobby Bar - Located in the Grand Palladium Kantenah, Drinks service, Open: 10:00am - 12:00am
Colonial Lobby Bar - Located in the Grand Palladium Colonial, Drinks service, Open: 10:00am - 12:00am
Churchill Bar - Located in the Grand Palladium Kantenah, Smokers permitted - International Premium drinks, Open: 6:00pm - 12:00am
Hemingway Bar - Located in the Grand Palladium Kantenah - Non-smoking - Premium international drinks, Reading lounge and books offered, Selection of table games. Open 6:00pm - 12:00am
La Plaza Bar - Located next to the theatre in Grand Palladium Colonial, Drinks service, Open: 8:30pm – 11:00pm
El Teatro Bar - Various Restaurants**Please note - not all restaurants are located directly on the Kantenah side of the complex**********************************Buffet style restaurants:-Beach BBQ - At least every Friday. Music, tables on the Beach. Reservation Required.
-La Laguna Restaurant - Italian corner and Show Cooking. Breakfast, lunch and drink service-Kabah Restaurant - Located in the Grand Palladium Riviera - Italian and Mexican corner and Show Cooking-La Hacienda Restaurant - Located in the Grand Palladium Colonial - Italian and Mexican corner, Show Cooking-Tikal Restaurant - Located in Grand Palladium Kantenah - Italian and Mexican corner, Show Cooking-Gran Azul Restaurant - Located at the main pool of the Grand Palladium Colonial - Italian corner and Show Cooking********************************A La Carte Restaurants:Dinner service - Open 5:30pm - 10:30pm-Portofino Restaurant - Located in the Grand Palladium White Sand, Italian style cuisine-Ribs & More Restaurant - Located in the Grand Palladium White Sand, Grill and barbecue style dinner-Rodizio Restaurant - Located in the Grand Palladium White Sand, Brazilian cuisine- Bamboo Restaurant - Located in the Grand Palladium White Sand, Asian style cuisine- Mare Nostrum Restaurant - Located in the Grand Palladium Kantenah, Mediterranean style cuisine- Sumptuori Restaurant - Located in the Grand Palladium Kantenah, Japanese style cuisine- La Adelita Restaurant - Located in the Grand Palladium Colonial, Mexican cuisine- El Dorado Restaurant - Located in the Grand Palladium Colonial, Barbecue style cuisine- Bar Punta Emilia - Located at the Palladium White Sand, "Rice & Fish" "a la carte"Open: 6:30pm-10:00pm
Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.
Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.
- 24-hour front desk
- 24-hour security
- Accessible facilities
- ATM/Cash machine†
- Babysitting,Offsite†
- Business services†
- Child programs†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- 24-hour security
- Complies with Local/State/Federal laws for disabled
- ATM/Cash machine†
- Babysitting, Offsite†
- Business services†
- Child programs†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym†
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Luggage service
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box†
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Fax Machine†
- Internet Access†
- Telephone†
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Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.For additional information, please contact the hotel at: http://www.palladiumweddings.com/en/destination-mayan-riviera.php
† Fees may apply
- Beach
- Water Sports
- Scuba Diving*
- Snorkeling
- Catamaran
- Kayak
- Windsurfing
- Deep-sea Fishing*
- Pedal Boats
- Windsurf, sailboat and catamaran courses*
- Excusions*Information subject to change.
- *Additional charges.
- Children's poolThere is 1 children's pool
- Children's program, onsite
"Baby Club" for infants 1-3 years.
Mini-club “El Ranchito” for children 4-12 years.
Open 9:00am – 11:00pm
Located in the beach, between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with outside and inside areas, where it is possible to leave children under supervision. With a spacious lawn and everything necessary for the amusement and comfort of little ones. Playground, Indian camp
Volleyball, Arts and crafts room, videos and games, Ecological tour of the resort to discover the culture, flora and fauna of the area
Indoor and outdoor play area, Diaper changing room, Children menu
****************************************
Black & White Junior Club
Exclusive for teenagers from 13-17 years, open from 11:00am-12:00pm
Located next to the pool El Rinconcito, in the Grand Palladium Kantenah Resort & Spa
Rooms for video games, Computer games
Pool tables, Table soccer, Teen disco twice a week from 9:00pm-12:00am - Fitness center on-site †
- Leisure Facilities
- Faclities & Activities
- Gymnasium
- Aerobics
- Aqua-gym
- Water Polo
- Mini golf
- Ping-pong
- Archery
- BB Guns
- Rifle practice
- Darts
- Billards
- 6 Tennis courts
- 2 Paddle courts
- 2 Badminton fields
- 2 Basketball courts
- 1 Soccer field (artificial turf) and 1 Indoor soccer court (artificial turf)
- 3 Beach volleyball courts
- 1 Multiuse field
- Participatory games
- 2 Shuffleboards
- Petanque
- 1 Shooting range for rifles
- 1 Archery range
- Motorized Water Sports †
- Scuba Diving
- Deep-sea Fishing
- Excursions
- Non-Motorized Water Sports
- Snorkeling
- Catamaran
- Kayak
- Windsurfing
- Pedal Boats
- Stand up paddleboard
- Information subject to change.
- Pool4 Gorgeous swimming pools, including the amazing 3,224 square meter Lagoon Pool, featuring 4 built in Jacuzzis
- Spa †Guests will pay a fee per person, per day to access the wet areas of the Spa.
- Tennis court
- Golf †Golf Course located within a mile of property
- Other local attractionsLocated only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10376 reviews
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Jul 05, 2025Dinner at Sumptuori
Had a fabulous dinner at the Japanese restaurant celebrating my daughter’s birthday. Jesus served us and David cooked- they were both wonderful, attentive and courteous. The food was fresh, made right at table in front of us and delicious. We enjoyed and had fun with the group we sat with. Fun evening!
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Jul 05, 2025Overrated and Not worth the cost
I’ve been to better resorts for less money. This resort is not worth it. The food got a lot of the family members sick, including myself. The villas are so far apart and doesn’t feel safe to do all the walking at night. I do not recommend!
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Jul 05, 2025
Two wonderfull weeks of relaxation and love
We've been to Grand Palladium in December 2024 with a group of 8. We enjoyed every second of it. Everything was perfect. Let's say the buffet restaurants served really good food, better then other resorts where I've been. The a la carte restaurants also did a good job, few things that could have been better, one time the soup that was served was a bit cold, some little issues like that. But the people who worked there, everybody was so kind and made us feel good and welcomed. The hospitality was just great. The bartenders were so nice and did a really great job, not forgetting Ignacio who made me smile everyday with his kindness, cocktails, service, and help when I asked him something about how to get somewhere. Ignacio, you're the best. It was a plessure heading to the bar for a chat and a drink. Really made new friends there, Alejandra, Desi, Antonio, Williado and a lot more which names I forgot. Thank you guys for your great service and smiles. We loved the animals on the resort. We saw so many animals, monkeys, iguanas, coatis. We literally loved every second. Also the mornings at the Gran Azul buffet for breakfast, every morning was delightful. Lovely waiters with a great service and smile, Ricardo, Arturo from TRS, and a lot more which names I forgot ... no complaints at all. You made our mornings feel so good. The bed was good, rooms clean, minibar perfect. Only thing which we didn't like, was the reservations you had to made for the a la carte restaurants, not the fact that you have to reserve it but the fact that you have to do that early in the morning... that was the only thing we didn't like. But don't say nothing more, I loved every second, didn't wanna go home, didn't wanne leave Mexico, hope to return soon. Thank you guys 💖
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Jul 04, 2025Great outside of unavoidable events
The trip would have been better if we didn’t happen to go during a surge of sargasso, which made the beach unusable and stunk up the resort
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Jul 03, 2025
Leo is amazing!!!
Another great day here!! We’ve enjoyed relaxing at the Sandcastle Bar, and amazing service provided by Leo!!! Thank you Leo, looking forward to seeing you tomorrow (final day of our stay here)! 😁 -Melissa
- AdvisoryImportant Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryIn order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
- AdvisoryRoom service: From January 1, 2022 the charge will be USD 15 per room and service.
- AdvisoryAccess to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.