Guests will receive up to $600 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $800 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Enjoy unlimited rounds of golf at our Iberostar JIOA Hotels in Mexico, Dominican Republic and Jamaica for only $99.00* USD per person per day. Included in your golf experience:
Unlimited rounds of golf
Round trip transfers to and from golf course**
Shared Golf cart
Use of driving range
Drinks and snacks from the beverage cart***
*Payable in local currency, subject to the current exchange rate..
**Iberostar Paraiso Golf Club includes round trip transfers to JOIA Paraiso by Iberostar. JOIA Bavaro by Iberostar Golf Club includes round trip transfers to JOIA Bavaro by Iberostar. Cinnamon Hill Golf Course & White Witch Golf Course include round trip transfers to JOIA Rose Hall by Iberostar.
***Not included in Jamaica.
Resort Details
- AquaLobby Bar
- CornwallBuffet
- Es Palau
Gourmet
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- ExodusTheater Bar
- Galleon
Steakhouse
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- HemingwayCigar Bar
- KiniroJapanese
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel. - La Toscana
Italian
Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
- LuceaSwim-Up Bar
- Port MariaBuffet
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- 24-hour front desk
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Disco†
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Liquor store†
- Meal Plan Type: All Inclusive
- Nightclub
- Non-smoking rooms available
- Pool
- Poolside snack bar
- Sauna
- Shops and commercial services†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
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Star Wedding Package, Silver Star Wedding Package, Gold Star Wedding Package.
Please contact wedding coordinator for complete information, locations and to reserve a date.
† Fees may apply
- Beach
- Direct access to a beach
- Fitness center on-siteFun & Fitness Program
- GeneralOther activities include: aerobics, yoga, shooting tournaments, archery, basketball, cycling, bocce, gymnastics and table tennis.
- Motorized Water Sports †
For an additional fee take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Nightclubs
- Non-Motorized Water Sports †
Kayaking, windsurfing, beach volleyball, catamarans, aqua gym, the scuba clinic and snorkeling
- PoolThere are 4 pools including an infinity pool and activity pool. This property features a swim-up bar.
- Sauna
- Shopping †
- Spa †
- Steam bath
- Tennis court
- Golf location (onsite/nearby) †
18 Holes, Caddy Required
Unlimited green fees, carts are at an additional charge. ($)
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10103 reviews
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Jul 01, 2025Top-notch
Iberostar is a top-notch resort. If you're not a member, I strongly encourage you to become one. The service staff and the care they put into their guests are everything. Our ambassador Zen made sure our honeymoon stay was one to remember. The whole prestige club made you feel like family and not just a guest.
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Jun 30, 2025Good resort with excellent entertainment staff!
The entertainment crew really made our stay memorable! Ace, Mr. Fresh, Davey, and the others were all so energetic and fun, whether playing volleyball, dancing, or jumping in the pool. Overall, it was a pretty good stay. Location is very convenient from the airport (15-20 min) and offered free transfers. The resort itself is a little dated and – having previously stayed in Negril and Ocho Rios – the beach isn’t the best in Jamaica. The food quality was decent but those with dietary restrictions like myself may struggle a bit. I have celiac disease so I need a strict gluten free diet. Other reviews said that upon check in, they have someone explain in detail what you can and can’t eat while here. That didn’t happen. Every menu says “some items can be altered to be gluten free” but there are no dedicated gluten free menus, and wait staff was usually not knowledgeable about allergies. In the steakhouse, they said “there’s no flour here – order anything you want” even though there’s mac and cheese and the jerk sauce has soy sauce in it which contains gluten. She then started to serve me a dinner roll before I had to remind her of my allergy. But, overall, I was able to find enough safe food to stay satiated. My daily breakfast consisted of a large omelette and a fresh fruit smoothie. Drinks were good and service was fast and friendly. The WiFi throughout the resort works great and the mobile app is very helpful, even letting you order drinks to have them delivered to you on the beach or by the pool. Overall, it was probably our least favorite of the three places we’ve stayed in Jamaica, but hey, it’s still Jamaica! And like I said, the entertainment staff alone definitely bumped it up a star. Ya mon!
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Jun 30, 2025
Moms birthday trip
Even though I’m a Prestige member, I must say the service was top tier all around—not just in the exclusive areas. From check-in to check-out, the staff made us feel valued and welcomed. Special shoutout to Zen, our ambassador from the Prestige Lounge—his positive energy and great vibes really set the tone for a relaxing trip. Saskia’s vibrant personality and Toni Ann’s constant smile made every visit to the lounge feel warm and special. Honestly, everyone in the Prestige Lounge deserves their flowers—they’re a dream team. The spa was a dreamy and peaceful experience—the staff were kind, gentle, and professional. If you’re thinking about booking a treatment, go for it! Now, let’s talk food—10 out of 10! Every meal was delicious, from the buffet to the à la carte restaurants. I do wish the wine selection was better though. For a place of this caliber, it’s time to step up the wine game. Something like XXL Wine with a wider variety of flavors (think fruity, semi-sweet, dry reds, bubbly options) would really take it to the next level. Still, I gave what was available a try! Rooms were decent—clean, spacious, and comfortable, but I don’t come to vacation to stay locked up in my room. That said, a few upgrades would go a long way: hotter water, a little bubbly bath soap for the tub, and modern touches would be appreciated. My housekeeper was amazing and so patient—she deserves recognition for keeping everything so fresh and welcoming. Activities during the day were fun if you enjoy sand games and water aerobics, but I’d love to see more nighttime options for different age groups and vibes—like night pool parties, theme nights, or something a little more exciting after dark. The current entertainment was just okay, and could be more engaging overall. Despite a few minor things, I love it here. My family and I always come back, and we’ll continue to return. The vibe, service, and familiar warmth keep us loyal as members—and that says a lot. 💛🌴
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Jun 30, 2025
Outstanding service and highly recommend!
This resort, my room and the food was everything! I have no complaints. The butler service we received was outstanding! Special mentions to Berris & Andre. Everyone who provided services were professional, kind and attentive. They made my birthday trip that more special. I will forever be grateful and will tell all my family and friends about the amazing service and highly recommend they choose this resort.
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Jun 27, 2025
Celebrate Girlfriend's Birthday🎂
From the time we arrived everyone was so welcoming and friendly. While hanging out at the pool area Travis was very attentive and the other bartenders even the ones in the lobby were all great. Mr Basseine ensured our stay was topnotch, he had a wonderful dinner setup on the lawn for my friend's birthday. The food the chef served was delicious and the staff was great. We had an amazing experience and I am planning on returning. Thank You
- AdvisoryAdults Only Resort.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights. a family oriented environment and thus has implemented the following policy for Spring Breakers reservations.The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age. - One parent or chaperone at least 25 years of age will be required
per room for check-in. Adults accompanying are responsible for the students’ behaviour. - In the event that any guest(s) engaging in inappropriate behavior, disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s)
without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
- Pet Policy : Pets Not Allowed