Hotel Promotions
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 01 Jan 2023 to 31 Dec 9999
Travel Dates: 01 Jan 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $300 in resort credits to enhance your stay.

Guests will receive up to $300 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit  must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort credits do not apply to contracted group bookings.  The credit only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.



Applicable Dates:
Booking Dates: 07 Aug 2024 to 31 Dec 9999
Travel Dates: 07 Aug 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $500 in resort credits to enhance your stay.

Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more.  Detailed specifics of the resort credit will be provided upon check in.

Important information:  Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service.  Services and amenities are subject to availability and must be booked/requested upon arrival.   All services and amenities purchased with resort credits must be purchased at full price.  Credit is per room, per stay.  Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings.  Credits may not be transferred to another property.  Resort credits do not apply to contracted group bookings.  The credit only covers part of the total amount of each service or amenity.  Refunds will not be issued for unused Resort Credits.



Applicable Dates:
Booking Dates: 08 Aug 2024 to 31 Dec 9999
Travel Dates: 08 Aug 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Grill de Playa Snack Bar
    - El Puente Ice Cream Shop
    - El Puerto Snacks
    - El Faro Bar
  • Various Restaurants

    - La Hacienda Mexican Restaurant
    - El Puerto Steakhouse
    - La Dorada Mediterranean Restaurant
    - Hashiru Japanese Restaurant
    - El Colonial Gourmet Restaurant

    Reservations and dress code required. Please contact guest services upon arrival for complete details.

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Children programs
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Liquor store†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • This resort provides the following wedding packages:

    - Star Wedding Package
    - Silver Star Wedding Package
    - Gold Star Wedding Package

    Please contact wedding coordinator for complete information, locations and to reserve a date.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite †
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Direct access to a beach
  • Fitness center on-site
    The resort has a Fit & Fun Fitness Program.
  • General
    Activities include:

    Aerobics
    Yoga
    Shooting tournaments
    Archery
    Basketball
    Cycling
    Billiards
    Bocce
    Football
    Gymnastics
    Table tennis
  • Golf †
  • Hot tub
    There are 3 outdoor hot tubs.
  • Motorized Water Sports †
    For an additional fee, take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
  • Non-Motorized Water Sports
    Activities include:

    Kayaking
    Windsurfing
    Beach volleyball
    Catamarans
    Aqua gym
    The scuba clinic
    Snorkeling
  • Pool
    There are 3 pools on-site.
  • Sailing †
  • Spa †
    Hotel guests can indulge at the luxurious spa with hydrotherapy facilities including Finnish sauna, Turkish baths, steam room, saltwater pool, Jacuzzis, Roman baths and various types of showers. The spa is truly an irresistible delight for both mind and body.
  • Teen programs †
    - Teens disco
    - Eagle Star camp - 13-17 years old

  • Tennis court †
    There are 2 lit tennis courts on-site.
On-Site Attraction
  • Live Entertainment
    Live nightly shows in theater/disco/casino

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9356 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Highly recomendation to visit iberostar! Entertainment team is amazing they always charismatic and happy to do the activ

    THE BEST TRIP THAT I EVER HAVE. The Team of entertainment is awesome about the way they threat us. Is amazing how they are always working with a smile. Mention to Christian and atzhiri of the entertainment team, they re amazing, they invite us to every activity they had

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My dream trip

    It was an incredible adventure for my friends and me in our first time in mexico, very enterteinment time at the hotel, the view was amazing and Christian was pretty good with us very professional, we are expecting to go again very soon next summer, cant wait!

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    the entertainment team were amazing such great persona like Christian in special and Hector. my 2 favorite animators. ly

    Amazing trip! all thanks to the staff of the hotel, incredible persons who make my stay and of my family something special. great members of the bar who give us our drinks as fast as they can with a big smile on their faces (josue,angel) but also the entertainment team were amazing such great persona like Christian in special and Hector. my 2 favorite animators.

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    One of my best trips in México no doubt about it! All credit to the animación team in special Christian he is the bessst

    Great and incredible Stay on Iberostar, have to say that was amazing ha ing great food and people asking us if we need something but the team of entertainment absolutelt the best! Honor to Christian who makes my family and my stay here AMAZING absolutelt comin back!

    Dec 08, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thanks

    I want to highlight the participation of young Antonio from the entertainment team. We really liked his DJ activity in the lobby. The food, the rooms, everything excellent. recommended a thousand times. Everything excellent. and thank you

    Dec 06, 2024
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $1.64 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Not Allowed

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