Hotel Promotions
Subject to non-refundable cancel penalty. Penalties apply if hotel reservation is cancelled/changed.
These hotels rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 10 May 2024 to 31 Dec 2050
Travel Dates: 10 May 2024 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 to 31 Dec 9999
Travel Dates: 04 Jan 2016 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Low Rate! Non-refundable Rate - No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 26 Feb 2018 to 31 Dec 9999
Travel Dates: 26 Feb 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Subject to cancel penalty upon booking. No cancellations or changes allowed.
Applicable Dates:
Booking Dates: 04 Jan 2016 to 31 Dec 9999
Travel Dates: 04 Jan 2016 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

On-Site Amenities
  • Accessible facilities
  • ATM/Cash machine
  • Beauty shop/salon,Offsite
  • Car rental desk,Offsite
  • Casino,Offsite
  • Complimentary newspaper in lobby
  • Direct dial telephone
  • Dry cleaning
  • Golf,Offsite
  • Grocery shopping service available,Offsite
  • Service dogs allowed
  • ATM/Cash machine
  • Beauty shop/salon, Offsite
  • Car rental desk, Offsite
  • Casino, Offsite
  • Complimentary newspaper in lobby
  • Direct dial telephone
  • Dry cleaning
  • Golf, Offsite
  • Grocery shopping service available, Offsite
  • Housekeeping - daily
  • Housekeeping - weekly
  • Ice machine
  • Interior corridors
  • Late check-out available
  • Onsite laundry
  • Outdoor pool
  • Public area air conditioned
  • Safe deposit box
  • Shops and commercial services, Offsite
  • Storage space
  • Sundry/Convenience store
  • Tennis court, Offsite
  • Valet parking†
  • Valet same day dry cleaning
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center
  • Copier
  • On-Site Business Center
  • Printer
  • Wireless Connectivity

† Fees may apply

On-Site Recreation
  • Children's program †
  • Fitness center on-site
  • Outdoor pool
  • Whirlpool
Off-Site Attraction
  • Puerto Rico Convention Center
  • Hipodromo Camarero
  • San Juan
  • Attraction
  • La Fortaleza Govenor's Residence
    Gardens open weekday, except holidays. The oldest continuoisly inhabited executive mansion in the Western Hemisphere. It began as two ill-placed medival towers in 1533 and took its present palatial form in 1846.
  • Cristo Chapel
    is located at the end of Cristo Street next to the Parque de las Palomas in the Old San Juan section of San Juan, Puerto Rico. The chapel, which is now a Puerto Rican landmark, was originally built in 1753 and is a fairly small but quaint and historic cha
  • Condado Public Beach
    Located only a short walk away the world famous Condado Beach with its gold sand beach and the warm Carribean Atlantic Ocean for you to bathe in.
  • Old San Juan
    Old San Juan is the oldest settlement within Puerto Rico and is the historic colonial section of San Juan.It is characterized by its narrow, blue cobblestone streets and flat-roofed brick and stone buildings dating back to the 16th and 17th century when P
  • RIO CAMUY CAVE PARK IN CAMUY CITY
    ONE OF THE LARGEST RIVER CAVE SYSTEMS IN THE WORLD. RIO CAMUY CAVE PARK PROVIDES TROLLEYS AND TOURS INTO LUSH SINKHOLES AND DRAMATICALLY LIT CAVES. FOR CAVE EXPLOTATION THAT INVOLVES.Rio Camuy This cave is the third largest underground cave system in the
  • Snorkeling Adventure at Icacos Island
    Sail on a 41ft. luxurious sailing catamaran to dreamy Icacos Island. Enjoy beach combing and snorkeling in shallow waters to view spectacular coral reefs and marine life. Trip includes snorkel gear, snacks, BBQ and a premium open bar.
  • BACARDI RUM DISTILLERY IN CATAÑO
    San Juan is the home of world famous Bacardí rum. Casa Bacardí Visitor Center offers a surprisingly interesting experience. See the distillery, bottling plant and a museum which traces the company’s origins in Cuba to its current global domination. Have a
  • El Morro Fort & San Cristobal Fort in Old San
    Self or guided tours of forts San Felipe del Morro and San Cristobal, the oldest European construcitons within the U.S. National Park Service.
  • Arecibo Observatory Center in Arecibo City
    The Arecibo Observatory, worlds largest radio telescope, lies a short drive from the Camuy caves along routes 129 north, 134 north, 635 east, and 625 south. The visitor center explains the workings of the observatory and the vast world beyond our world an
  • Cruise Port
    The Hotel is located 1.2 miles from all of the cruise ship terminals. Only a short taxi ride for $15.00
  • Rio Mar Country Club
    Two championship golf course. The Ocean Course designed by Tom Fazio, challenge course with holes along the ocean Par 72. The River Course designed by Greg Norman run along the mameyes river with wonderful vistas of the El Yunque Rainforest Par 72.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 682 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible experience

    Horrible experience They are very cruel and they can send you out to sleep on streets anytime. We booked 2 double bed rooms for two families 1 month before. After going there they have a room to my friend’s family and after that they gave a room to me saying “Unfortunately, we don’t have any double bed rooms anymore and we can give you roller beds. We were okay and after going to the rooms my friend was shocked to see only 1single bed for a family of 4. They did not even tell them that there is no double bed. When we went to ask they told “That is all they we have and Be happy you got a roof to sleep”. After so much discussion they told us they are not giving any rooms to us and we have to leave with kids. The time was 1:45 AM and they even called the cops to make us leave the rooms. Cops told “They were just there to make sure nobody is harmed and they can’t involve in the room matters”. We had to leave the rooms and sleep in our cars as we had only 2 hours left to leave for ferry to Culebra at 6:00 AM and it would take us 1 hour to get to the ferry. This was the worst experience for us. They don’t not even care about kids. We had booked the rooms for 2 nights and the 3rd party Priceline is also not ready to refund the money. They made our trip to Puerto Rico as a hell. They can ask you to leave if you question them anything. We had very good experience in Hampton Inn previous night as they provided the rooms we had booked for but Holiday gave us a nightmare. Think twice before you book rooms in holiday inn. This will not allow me to post unless I give atleast 1 star. Otherwise it is 0.

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Hotel

    Good service very clean and good breakfast The location is in the middle of Condado so everything is close

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great location and hotel

    I had a great stay at this Hotel. Perfect location, short walk to Condado beach and a short Uber to old San Juan . Or a nice 45 min stroll. Plenty of places to eat / drink nearby. Area seemed safe aswell. Breakfast was good enough. Decent little gym for a small workout. Pool isn’t anything special but the beach is so close you don’t really need it. The room was really good. All the staff very welcoming and helpful. One girls at reception I didn’t get her name (short curly hair) was super helpful with my checking out and storing my luggage etc so I would like to say Thankyou to her .

    Oct 30, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good location

    Decent hotel. The staff was pretty good. Very close to the beach and lots of places to eat. You could walk to the cruise terminal but I wouldn’t want to carry luggage that far so you should take a taxi or an Uber. Price was good and I wouldn’t say here again.

    Oct 16, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Location

    Let’s start by saying this is such a great spot near everything in El Condado. One of us even reached El Morro (viejo San Juan) after a 4mi jog. Distrito T-mobile and Viejo San Juan were both 10-15min car-ride away. We visited El Yunque through a tour company suggested by hotel staff (45min away). Definitely recommend if you’re adventurous! The room was beautifully decorated and breakfast was pretty good. Few things to note is that the lagoon (beside hotel) overflowed one day and filled 1/2 the street. The bathroom took a min to find because it was hidden behind a wooden sliding door and there was a love seat in front of it. The lobby carpet could've been kept up more and the elevator sounded a bit rickety. The power did go out on the entire floor 5min before our checkout , but there weren’t any other power issues prev nights of our stay. Staff were very friendly/helpful and the bed gave us the best sleep!

    Oct 07, 2024
General Policy
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
  • Pet Policy : Pets not allowed. Only certified service animals permitted.

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