Guests will receive complimentary breakfast daily per room. Gratuities are not included. Additional details provided at hotel checkin.
Resort Details
- 24-hour front desk†
- Airport shuttle service†
- Baggage hold†
- Bell staff/porter†
- Business center†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Connecting rooms†
- Dry cleaning†
- 24-hour front desk†
- Airport shuttle service†
- Baggage hold†
- Bell staff/porter†
- Business center†
- Catering services†
- Children welcome†
- Cocktail lounge†
- Connecting rooms†
- Dry cleaning†
- Elevators†
- Express check-out†
- Grocery shopping service available†
- Housekeeping - daily†
- Laundry/Valet service†
- Parking†
- Restaurant†
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1585 reviews
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Sep 28, 2024Slightly flawed brilliance
I have stayed at this hotel many times. It's location is world beating. The price is very reasonable. Local amenities are good. Room good. Staff are excellent and very friendly. It has it's rough edges, it's a bit run down and layout weird. Breakfast is poor. These seem to add to it's charm. I wouldn't dream of staying anywhere else in Panama. It's one of my favourite hotels in the world.
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Aug 16, 2024Great Stay!
Location , location ,location ! View from our balcony, showed, all the shipping either entering , the Panama Canal,or exiting the Canal. All the Staff spoke English, if needed, and really took care of Us. House keeping was did a great job taking care of our needs. They have a great Breakfast buffet! Reasonably priced . Again the staff, helped us if needed, and engaged in conversation, times. Hotel very clean, a very comfortable, feeling throughout the Hotel. It is very historical property, dating back to 1914! They have a TGIF Friday's, connected to the Hotel, not every good ! It is located at the start of Amador Causeway! We spent a total of 17 days. We will go back, when we travel again, to 🇵🇦
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Aug 06, 2024Terrible experience!!
I stayed at the Radisson Hotel in the Panama Canal area from July 14th, 2024, to July 16th, 2024. I became very disappointed and upset with the staff, especially Nandel, the receptionist I spoke to regarding my issue. On Thursday, July 18th, 2024, I urgently contacted the Radisson staff to report a serious issue. I had inadvertently left behind two Mounjaro cartridges of 10 mg Diabetes medication in the room's refrigerator. These cartridges, which were locked and sealed, contained injections of vital medication that I needed to administer on July 20th, 2024, and July 27th, 2024, as part of my 15-day stay in Panama. I explained to Nandel that I left my Diabetes medicine in room 2305 on Tuesday, July 16th, 2024. Nandel stated he would call me back. After waiting for his call back, I called again (Nandel never returned my call). Nandel stated that the housekeeping staff had thrown away the medicine because they were asked or trained to throw away everything left in the room refrigerators as part of their protocol. Nandel stated the housekeeper throw away medicine because they do not know if they are illegal. REALLY! Please google a picture of Mounjaro cartridges, it is labeled and it is locked and sealed one time application and is not reusable. I became upset and asked why since medicine is not a perishable item, meaning it was not leftover food, and the least the staff could have done was keep the unknown item and try to call or send an email to my husband and ask if it was ok to throw away the medication. It was obviously a medicine and not an illegal drug. The housekeeper should have google it or searched the internet before discarding an unknown medication. The value for the Mounjaro per month is $1,300. Diabetes is a chronic illness. I searched Panama City for a pharmacy with the medicine available, but the results were negative, causing me significant inconvenience. I called the Radisson numerous times. Nandel was giving me the runaround. I requested to speak with the manager, who was never available or not working when I called. I then went to the hotel in person and asked for the manager on duty, and again, he was neither working nor was there at the time. I left a written message to the Radisson Manager at the Reception desk, with my husband and kids as witnesses. To this day, I have yet to receive a call or have been contacted by the Radisson Panama Canal manager. I also requested a refund for the medicine cost, but I am still waiting for a word from them. I researched other hotels in Panama, and I was told medicines are not to be thrown away and they are to be placed as a lost and found item for at least 30 days. I am really requesting the Radisson Hotel Company to rewrite their policy for labeled medication and lost and found policy for legal medications. I hope no one goes through the same experience.
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May 14, 2024
Dirty room
@Radisson Personnel need retraining, need new sets of towels, new set of drapes. I went to know their culture, but what a surprise. See attached photos because I'm not lying! Prefer stay @San Felipe awesome & Central Hotel awesome service.
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Apr 18, 2024
Superb view and lovely staff :)
We loved the location next to Panama canal and our view from balcony to passing ships and Bridge of the Americas. The staff was very friendly from kind receptionist to attentive bartender and they were all smiling and waving to our little son (4 months) every time they saw us. Gym was airconditioned and clean, opened till 12 am, swimming pool big and refreshing with sunbeds and umbrellas all around. Breakfast (7 usd per person) rich, tasty with good selection of fruit, chicken, saussages, ham, cheese and eggs. Free luggage room (even for couple days when we flew to Bocas) and shuttle to mall nearby. A taxi or uber cost 4 dollars to the city center or the fish market (Mercado De Marisco Cinta Costera). We made a great choice to book this hotel.