Now Sapphire Riviera Cancun

Riviera Maya

Our Rating
5 Nights with Air from $989 All-Inclusive
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Customer Rating 367 Reviews
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4.4 out of 5
"Small & neat hotel. Perfect for family vacations. Amazing room service. No free Wi-Fi in the lobby like in most hotels!" – Pyzia
377 out of 434 (87%) customers would recommend this product to a friend. Read All Reviews
Beach view Preferred Pool View of pool from main lounge area you can find peace and quiet at the beach our wedding day view from beach chair Beautiful Beach! going to a show! Sunrise Our Mexican Racoon visitor. The sunrise from the beach! Preferred Adult Pool Pirate cruise Beach great built-ins in the pool! Pool on left, beach straight ahead!! View at lunch one day Main Pool Spa @ Now Sapphire Enjoying the view of the pool BEACH VIEW Relaxing in the pool Boy in paradise! Breakfast by the beach view from room The beach the main pool at the Now Sapphire how we were greeted fountain at the hotel Wahoo Steak Magazine quality beach WALKOVER FROM BREAKFAST our favorite bartender... santiago. Second Wahoo steak Fantastic honeymoon! view of the beach on a cloudy day Main Pool having lunch @ one of d restaurant Sunset Sunrise over the ocean
All Customer Reviews
1-4 of 367 reviews. Sort by
July 2, 2015
Now Sapphire

We just returned from a week stay at the Now Sapphire resort and it was great!! I would recommend upgrading to the prefer option for it offers far more and is well worth it! We did just so could swim in the private pool (adult only) and have a covered cabana, but got far more for our upgrade. The rooms were great! The staff made certain it was cleaned every day and they restocked the mini-fridge every day with different soft drinks, beer and water. You also got a bag of M&Ms and small thing of Pringles every day! The resort grounds were clean and well kept. Room service is a bit slow but the food was good. The main pool can be a bit crowded and loud near the bar end, but if you have small children you can swim at the other end if you wanted to get away from that. There is also a smaller pool near the kids zone that you could take your children to. The private pool is very quiet and very clean (beware though the steps into the pool tend to get slippery). The beach was not what we expected and were disappointed in. The water was very murky and lots of seaweed. However, they had a tropical storm go through the previous week and then rain off and on prior to our arrival so that may have something to do with it. We have stayed at many all-inclusive resorts and are very happy with the Now Sapphire. Might go further south to get better beach but would have no problem returning to the Now Sapphire!

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Overall Rating: 5
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From: Georgia
Age: 45-54

June 24, 2015
not so great

the resort is rather old and in need of updating almost seems to be getting run down. It is a small resort and dining options are very limited and the food is not that good. Beach was very dirty with seaweed. The room was comfortable. Staff is friendly and most often the service is good. There are limited chairs for the pool so get there by 8 am. They need to expand the options at the bar. Top shelf liquor was limited in types and brands. Wine is not free. Not all restaurants are open each evening. I would not visit again.

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Overall Rating: 2
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From: Chicago
Age: 35-44
Travel: 1-2 trips/year

June 16, 2015

The resort was beautiful ! ! Very clean ! ! Staff waiting to assist you at every turn. My wife was having some trouble sleeping without some "white noise" so they brought us a fan to run all week and she slept like a baby. Anything you want they try to help. Food at the restaurants was fine, but not outstanding, and all had limited menu. But I will say that none of us (party of 6 adults) disliked anything we had. The folks from AmStar helped us coordinate several excursions, all of those were wonderful as well. I definitely recommend this resort (and to anyone who wants to be pampered at a very reasonable price.

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Overall Rating: 5
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From: Cumberland, MD
Age: 45-54

June 15, 2015
Just okay

I came here for a destination wedding, it rained the day of the wedding and so it was moved into a tiny room with green walls, the officiant barely spoke English. The power went out for about 3 hours and the hotel had no geneRators. The whole day was a nightmare. The resort was ok looking, the pools and the rooms were very nice, but the food and alcohol was not good at all. They have "high end" alcohol but it is just the bottlesfor show and they have something cheap inside, you never once see them open a new bottle. The staff is nice but would call the room at 7-8am or room service would come very early even if the do not disturb sign is up. The ATM at the resort will cost you 19.99 but says on it it only charges 6.95, beware of that. Overall I would not come back to this hotel or recommend it to anyone I know.

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Overall Rating: 2
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From: Sacramento CA
Age: 25-34
Travel: 1-2 trips/year

Room Information

Now Sapphire Riviera Cancun features 496 guest suites in 14 three-story bungalows with private, furnished terraces or balconies with garden, pool, or oceanviews. Each suite offers a separate sitting area with sofa, air-conditioning, cable TV, mini bar, electronic safe, alarm clock with MP3 player docking station, and 24-hour room service. Marble bathrooms include tub/shower combinations.

Room Details

Deluxe Junior Suite Tropical View
Hotel/Studio Unit Details

Preferred Club Jr Suite Tropical View
Hotel/Studio Unit Details

Preferred Club Jr Suite Oceanfront
Hotel/Studio Unit Details

Preferred Club Beach Front (Available beginning Dec 23,...
Hotel/Studio Unit Details

Deal of the Day Junior Suite Tropical View ROH...
Hotel/Studio Unit Details

What's to Love

The Sip, Savor & See Program allows Now Sapphire Riviera Cancun guests to explore the restaurants at the nearby sister resort, Now Jade Riviera Cancun for greater variety.


What We'd Change

The restaurants open on a rotating schedule, so some may be closed on a particular evening. But the rotation means you won't get bored. For specific cravings, 24-hour room service has you covered.


Why You Should Go

Guests here get to customize their vacations with the variety of activities and gourmet dining options. If you want to be treated like the ultimate VIP, there's a preferred package.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Windsurfing
  • Aerobics
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Medical Services ($)
  • Ping Pong
  • Game Room
  • 9 Restaurants
  • 7 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Catering
  • Theater
  • Teen Club
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Golf Packages Available ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • ADA Accessible Rooms Available
  • Free Parking
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Euro-bungee
  • Ocean Trampoline
  • Car Rental Available ($)
  • Hobie Cat with Instructor
  • Internet Access
  • Banquet Facilities ($)

Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dive Shop(s)
  • Golf Course(s)
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Now Sapphire Riviera Cancun

Super Manzana 11 Manzana 9 Lote 10

+52 99 88 72 83 83

Hotel Description

Now Sapphire Riviera Cancun: Taste Unlimited-Luxury® in Paradise

There's no time like the present to schedule some hard-earned vacation time at Now Sapphire Riviera Cancun, where sophistication takes on a laid-back vibe. Bring the family for a chance to experience Unlimited-Luxury® and privacy along with 5,000 feet of the whitest sands and the bluest waters in the Caribbean.

Sink your toes into the pillowy, white sands or sprawl your soon-to-be perfectly tanned bod on a thatched-roof palapa. Wade into the sea's many shades of sapphire (the name-sake of this retreat in paradise) to take in the wonders under the sea by snorkeling or scuba diving around the world's second-largest coral reef, located just off the Now Sapphire shoreline. Or, bask in Unlimited-Luxury® with perks like the in-pool lounges at one of the resort's four glittering pools, including an adult-only option where the grown-ups can pony-up to the premium-stocked bar without ever leaving the water.

Your Unlimited-Luxury® plan allows your taste buds to explore cuisine from around the world at the seven five-star gourmet restaurants. Start with the sushi bar at Lemongrass, indulge in the Mediterranean menu at Cibu or fire up your romance with an evening out at the adult-only Paramour, serving the finest French fare in an elegant setting. Then shimmy over to shake the night away at Eclipse, one of the five rockin' on-site bars at Now Sapphire Riviera Cancun.

When it comes time to catch your beauty sleep, play your favorite lullaby through the in-room iPod dock and drift off to sweet dreams in a dreamy, king-sized bed. Wake up to an exquisite tropical view and let the kids have a vacation of their own at the resort's on-site kids and teen clubs. While the little ones are splashing and ping-ponging the day away, relieve any remnant of stress with a massage at the Spa by Pevonia. If you prefer golfing to unwind, there are two nearby courses, including the Grand Coral Riviera Maya. The limitless options offer you the luxury of choice.

This hotel is All-Inclusive
Unlimited-Luxury® includes:

  • 24-hour room service
  • All taxes and gratuities
  • Full breakfast, lunch, dinner and snacks each day, no reservations required
  • Unlimited natural fruit juices and soft drinks
  • Unlimited international and domestic premium brand alcoholic beverages


This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Type: French
Hours: Daily, 6pm-11pm
Description: Setting the scene for romance, this adult-only restaurant offers French fare and an elegant atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Type: Asian
Hours: Daily, 6pm-11pm
Description: This Asian restaurant boasts teppanyaki tables that can accommodate up to 48 guests, as well as a sushi bar and traditional a la carte dining.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Bluewater Grill
Type: Surf and turf
Hours: Daily, 11am-5:30pm
Description: Offering fresh seafood specialties and fine cuts of meat.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Serving delicious Mediterranean cuisine in a casual atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Type: Mexican
Hours: Daily, 6pm-11pm
Description: Enjoy delectable Mexican cuisine surrounded by Spanish-inspired architecture and ocean views.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Market Cafe
Type: International
Hours: Daily, 7am-11pm
Description: The Market Cafe buffet specializes in offering international cuisine in a casual atmosphere with an ocean view. Open for breakfast, lunch and dinner.
Dress code: Casual

Coco Cafe
Type: Bistro
Hours: Daily, 6pm-11pm
Description: Enjoy coffee and deli snacks while relaxing on the porch.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Private Dining
For special occasions, enjoy a private dinner for two at one of the resort's romantic spots. There is an additional charge for these private dinners and advance reservations are required.

All hours are subject to change.


Located in the lobby for cocktails. Daily, noon-midnight.

Swim-up bar, located in the main pool. Daily, 10am-5pm.

The Reef
Preferred Club pool bar. Daily, 9am-5pm.

The Sandbar
Preferred Club beach bar. Daily, 9am-5pm.

Eclipse Night Club
Nightclub and bar where guests can dance all day and night. Daily, 10am-2am.


A 5,000-ft private beach awaits guests with loungers and umbrellas and palapas. Theme nights on the beach provide entertainment, and a beachside bar quenches your thirst. Enjoy the second-largest coral reef in Mexico just offshore.


Now Sapphire Riviera Cancun offers 3 pools in various formations with in-pool lounges, and a swim-up bar. One pool is an adult-only pool for Club Premium members. A kids pool is conveniently located near the Explorer's Club.



  • Hobie cats
  • Kayaks
  • Sailing
  • Windsurfing

Available for an additional charge:

  • Scuba diving
  • Deep sea fishing
  • Snorkeling
  • Sport fishing


  • Fitness
  • Tennis
  • Yoga
  • Beach volleyball

Now Sapphire Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya golf course. Please see Additional Information below for more details.


Now Sapphire Riviera Cancun offers complimentary Internet access and WiFi.

Unlimited Connectivity App
Worried about the inability to keep up with friends and family while in destination? Download the Unlimited Connectivity app and enjoy tons of awesome features to help you while in destination!

Features Include:
  • Free WiFi
  • Free calling to the U.S. and Canada
  • Contact staff directly
  • Book spa appointments
  • Reserve excursions


Now Spa by Pevonia offers 7,000 square feet of luxury wellness services that will take you on a journey of relaxation for an additional charge. Daily, 9am-8pm.
  • Massages
  • Body treatments
  • Facials
  • Sauna and Jacuzzi
  • Relaxation area
  • Beauty salon


Complimentary "Your Moments" Wedding Package when booking a minimum of seven nights in a Preferred Club Suite Ocean View or higher, or if five rooms are reserved for a minimum of three nights at any room category. Packages and amenities available at a surcharge. Guests must arrange all wedding packages directly with the front desk.
The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties.

Honeymoon Bonus
With proof of marriage, Now Sapphire Riviera Cancun offers two honeymoon packages.

Honeymoon Bliss Package includes:

  • Fresh fruit basket on arrival
  • Bottle of sparkling wine on arrival
  • Special turndown service one evening during stay
  • Champagne breakfast in bed (reservations required in advance via guest service)
  • Discount on all treatments at the Renova Spa

Do Not Disturb Package (complimentary with seven nights or more in a Preferred Club Ocean Front Suite or higher or for a surcharge) includes:

  • Champagne on arrival
  • Fresh flowers and exotic fruit platter in room on arrival
  • Champagne breakfast in bed (reservations required in advance via guest service)
  • Couples 50-minute massage treatment (one per stay)
  • Romantic beachfront dinner for two including bottle of champagne
  • Special turndown service one evening during stay
  • Private petit fours each evening at turndown
  • Complimentary anniversary nights

Guests need to add "Honeymoon Bonus" to the special request field of booking when purchasing. Proof of marriage is expected upon arrival at the resort.


Now Sapphire Riviera Cancun offers options for kids of all ages. The Explorer's Club is available for kids ages 3-12. The Core Zone Teens Club offers activities and games geared towards teenage tastes for teens ages 13-17. Daily, 9am-10pm.

Babysitting services are also available for an additional charge.


Now Sapphire Riviera Cancun is located 15 miles from Cancun International Airport (CUN). Approximate driving time is 20 minutes.

Check In/Check Out
Check-in: 3pm, check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay required every year for all arrivals Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

2003-2013 AAA Five Diamond Award
2014 AAA Four Diamond Award
Rainforest Alliance Verified

Dining Program
The Sip, Savor & See package is now available at Now Sapphire Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun, Dreams Riviera Cancun, Dreams Puerto Aventuras, Dreams Tulum and Now Jade Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Complimentary Green Fees Policy
From now until December 31, 2015, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

All hours, fees, amenities, information and services are subject to change without notice.

Choose Your Options

Number of Rooms:
Room 1 Details:
  • Deluxe Junior Suite Tropical View
  • 2 Kids 12 & Under Stay & Eat Free
  • Travel: August 17 - September 30
  • Sale Extended to July 27
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6 days, 5 nights
Travel Dates 8/17 - 10/30
Starting at $989 was $1379

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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6 days, 5 nights
Travel Dates 8/1 - 8/16
Starting at $1159 was $2229

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Kids Stay & Eat Free More
6 days, 5 nights
Travel Dates 10/31 - 12/9
Starting at $1079 was $1409

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Riviera Maya Resorts