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InterContinental San Juan

Puerto Rico

Our Rating
4 Nights with Air from $779 – Meals not included
Info Customer Reviews Questions & Answers
Customer Rating 210 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.7
Room Comfort
 
4.2
4.4 out of 5
"The IC San Juan was pretty nice. Pool and beach were nice. Room was pretty small and nothing special, but a good value. Location was very convenient, only a few minutes from the airport." – amc4101
247 out of 265 (93%) customers would recommend this product to a friend. Read All Reviews
from room balcony Room Pool San Juan Intercontinental Wonderful pool! sand flea bites Me on the balcony of our room...What a view! View from my room El Morro Fortress in Old San Juan Beach Toys in PR 7th floor room. Best Honeymoon Ever! from room balcony Hotel Front View Loquillo Beach view from beach bar Tropical delight! The beach at the Intercontinental pool at night Construction outside near the pool area. Very dirty bathtub. Beautiful Atlantic Ocean Old San Juan Beach Bar
All Customer Reviews
1-4 of 210 reviews. Sort by
February 20, 2011
Great Deal & Amazing Time!!!

This is a winner! We traveled here in January 2011. This is our first experience using Cheap Caribbean and we couldn't have been happier. The site was great and we were able to get a $200 resort credit towards our stay. Now for the hotel... The Intercontinental is a great hotel in a great location. When you first arrive, visit Nestor the concierge to find out about things to do and places to eat. The room was very nice. We had a king size bed, a little couch, desk, and small refrigerator as well as safe. The bed was very comfortable and our room was always made up nicely when we returned. The pool was very nice. The pool has plenty of seating with a waterfall and hot tub. The beach is just off of the pool and the staff will bring you lounge chairs to wherever you want to sit. There is a bar on the beach that offers the VOODOO. This is the GO TO DRINK ($16 for 6 shots, and delicious!) This is the way to go as the bar drinks are very high priced as well. The bar offers some similar drinks and , in my opinion, you should go with the most bang for your buck. The Walgreens does not have alcohol, contrary to other reviews that I read on this site prior to our trip. However, Publix is right down the street and we stocked up on snacks and booze. What to do: The BIOBAY kayak tours are a must! Try either Farjardo or Vieques, but check to make sure you are traveling during the right time (not good during a full moon). YOU MUST visit Luquillo beach! This is a beautiful beach about 40 minutes away. It is called the Riviera of the Caribbean. Pristine white sand beaches and calm crystal clear water. Also, check out the 60 or so KIOSKS for amazing food. They have everything you can imagine. Many places have deck seating right on the beach and serve wonderful food and drinks. Try: La Parilla #2 and Los Congas (our favorite) somewhere towards the middle of the kiosks. El Yunque Rainforest: We traveled here on our last day and we're glad we did! Just 40 minutes or so from the resort. Just drive up the mountain (no need to stop at the visitor center unless you want to read about the rainforest or buy souvenirs). As you drive up the mountain there are plenty of places to stop and park in order to check out the surroundings. You'll first come up to an amazing waterfall right by the road. Next there is a look out tower that looks down upon the rainforest. As you keep traveling you can hike to other waterfalls as well. Places to eat outside of resort: Marmalade - Old San Juan -- Best Meal Ever! (3, 4, 5 course and a la carte). Lupis sports bar - outside seating w/ PR beer Medalla Mi Casita (Breakfast, lunch, or dinner) across the street. LUQUILLO BEACH KIOSKS Hotel Splash bar - had good food, but expensive. We used our $200 credit here for food and drinks. The bartender will also whip you up his famous "drink of the day" upon request. Book this trip! You will not be sorry. We would definitely go back.

Beach Bar Loquillo Beach
61 of 62 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia, PA
Age: 25-34
Travel: 1-2 trips/year

December 28, 2012
An Adventure to Remember

This was my first trip booked with Cheap Caribbean. My girlfriend and I made our way to San Juan Puerto Rico to the InterContinental San Juan. The taxi ride to the hotel was $12 and an additional $1 for every piece of luggage carried with you. The service was great, bell hoppers were very helpful and our concierge Nester was extremely helpful. Our goal was to do as much as possible within our time limit on the island. Nester advised us to go sight seeing in Old San Juan where we took a Ferry for $.50 to the Bacardi Tour factory where we received free drinks and a free tour of the factory. We also visited the historical site of Castillo San Cristóbal Fort. Bus rides were available for $.75 to Old San Juan from Isla Verde, but they took at least an hour to arrive. Down the street were different restaurants including Wendy''s, Burger King, Subway and Pizza Hut. Our favorite restaurant was the Mi Casa restaurant located across the street from the hotel and local bar called Taquito with great burritos. Charlie Car Rental had cars as low as $39 per day for rental which we used to drive to the city of Fajardo where we caught a 9am $4 ferry ride to Flamenco beach on the Island of Culebra where the sand was white and the water was crystal clear. (Be sure to have your own insurance). We also drove the car up the mountain of El Yunque Rainforest where we swam in the pool of La Mina Falls. We also scheduled a ATV Adventure tour with Elegant Steering for a 2 hour ATV ride on the outskirts of the Rainforest, we drove through mud puddles and jumped in the river along the trail. Ask for the 2 Pedro's to be your guide. All in all our trip was a success! The only negative experience we encountered was a series a sand flea bites on my girlfriend that might have originated from the beach or from the sheets of the hotel rooms. Also make sure to negotiate taxi prices with the cab drivers, do not let them over charge your fair. Other than that misfortune, our trip was one to remember! Thank you everyone at the InterContinental !!


35 of 35 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Miami
Age: 19-24

December 24, 2010
I love this place!

The Intercontinental sits on one of the nicest beaches in Puerto Rico. The view is fabulous - light blue sky, fluffy white clouds, meeting a turquoise ocean and white sand. The staff is friendly and helpful and the Concierge, Jossell, goes out of his way for the guests. There is a restaurant in between the beach and the pool, and there is waiter service for both food and beverage on the beach. There is also a swim-up bar in the pool area, and cabanas and large hot tub. Other restaurants include Italian, Asian, and Ruth's Chris Steak. You can also order food at the lobby bar. During the holiday season, the hotel is decorated beautifully, and there is a tree lighting ceremony, which is lovely. This year, there was also a menorah lighting ceremony, also lovely. If you are flying home late in the day, the hotel will let you stay at the beach or pool, and leave your luggage with the bellmen. There is also a courtesy room where you can change from beach wear to your traveling clothes. The casino is not huge, and it has a friendly atmosphere for the most part, and has slots from $.01 and up, all table games, and even Texas no limit hold'em poker tables (2). I have never been disappointed with my visits to this hotel, which date back to decades ago, when i lived a few buildings away down the beach. It is great for singles, couples, and families, however, every once in awhile, the children of some of the families seem to have not been taught to respect the other guests. This is not frequent, and you can pretty much select your travel dates to suit your preferences. Did i mention I Love This Place!?!

View from my room
34 of 36 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image

From: Ft Lauderdale, FL
Age: 45-54
Travel: 3-6 trips/year

October 2, 2011
Great Stay

We were pleased when we arrived at the Intercontinental Hotel. We were going to self park our rental car, but chose to use the Valet for only $5 additional dollars per day. It was extremely nice when we wanted to leave and it was raining. The valet staff was always nice and quick to get our car. The hotel staff was pleasant and seemed eager to please. We were informed about all of the hotel amenities upon check in. The restaurants were overpriced, which we learned after eating at the breakfast buffet. While the food and service was very good, it wasn't worth the $54 bill we received. There is a nice little diner across the street where the food is good and reasonably priced. The pool and the beach area were beautiful and well maintained. We could have spent our entire vacation there. The drinks at the poolside bar were pricey as well, but the waitress on the beach was worth the added cost. Overall, we greatly enjoyed our stay. Be sure to review your bill carefully, as I was charged for a drink on a day that we were out of the hotel for the majority of the day. It was quickly rectified during check out. I will definitely return to the Intercontinental.

The beach at the Intercontinental
28 of 30 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Middletown, PA
Age: 35-44
Travel: 1-2 trips/year

Room Information

398 air-conditioned, spacious and newly renovated guestrooms with private balconies offering city, pool, or ocean view. Each room is equipped with flat screen TV, direct dial telephone, CD/Alarm clock, MP3 radio, high-speed wireless internet access, in-room safe, iron and ironing board, coffee maker and hair dryer.

Room Details

Laguna Room
Hotel/Studio Unit Details

Deluxe Pool/Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Club Room
Hotel/Studio Unit Details

What's to Love

If location is valuable, then The InterContinental San Juan is gold. The InterContinental San Juan has the best of both worlds, with Isla Verde for relaxation and city nightlife for excitement.

 

What We'd Change

We wish that Old San Juan was a little closer, but there are some really happening clubs nearby that make up for it!

 

Why You Should Go

The flash of the city with the flow of the beach make this resort a hotspot for adults. Beaches, bars and Bioluminescent Bay beckon!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Room Service ($)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • Wedding Services
  • Sauna
  • Non-Smoking Rooms (on request)
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • ATM/Banking
  • Elevators
  • Computer Rental ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Spa ($)
  • Mobile Phone Rental
  • Beach Towels
  • Parking ($)
  • Ice Machine
  • Handicap Room Available
  • Safe Deposit Box - Front Desk
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Tour Desk
  • Pool Towels (complimentary)
  • Service animals for people with disabilities only
  • Evening Entertainment
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Historical Site(s)
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Snorkeling

Map of Local Area

InterContinental San Juan

5961 Isla Verde Ave

787-791-6100

Hotel Description

InterContinental San Juan : Let Loose on Isla Verde Beach with Sizzling Nightlife

Bored with the same landscape? InterContinental San Juan is your gateway to adventure thanks to its prime location on Isla Verde Beach. This resort situates a beachfront vacation right next to the city's hottest nightlife just 5 minutes away at El San Juan. The AAA, Four-Diamond resort has been renovated, and it's only five minutes from the airport. You'll enjoy lazy beach days, terrific nightlife and unforgettable sights when you visit the InterContinental San Juan.

The stretch of Isla Verde Beach just outside the resort is never crowded, so you can relax in peace. Jump in the large, lagoon-style pool to cool off and pick up something from the swim-up bar; sip your pina colada, while admiring the waterfalls of the cove-like pool as you decide which of the four restaurants is your next destination. Thick cuts of premium beef make Ruth's Chris Steak House popular, and the signature fettuccine Alfredo at Alfredo's Restaurant is absolutely delicious. After dinner, you can take it easy and enjoy live music at the I-Bar in the main lobby and enjoy the live music. Or you can get dressed up and head to one of the many trendy clubs nearby. A quick 5-minute walk will take you to El San Juan - one of the hottest places to see and be seen in San Juan's sizzling nightlife.

When you're done with the pool, it's time to kick up the action at the resort's casino, where guests tempt Lady Luck into paying off big. And speaking of fortunes, a wealth of snorkeling and diving spots offer priceless memories just a short distance away.

Adventuring can be hard work, and the resort's spa has a Caribbean wrap that smooths out rough skin with natural minerals and vitamins, so you head to bed relaxed. For a room with an outstanding view, we choose the Deluxe Ocean View; it comes with a great balcony for watching the hypnotic Caribbean waves. Want to scout out your next sightseeing opportunity? The higher-level Laguna Rooms overlook the bustling city. There's so much to see in San Juan, you'll want to stay a little longer to explore it all.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.



DINING

Alfredo's Restaurant
Type: Italian
Hours: Breakfast - daily, 6:30am-11:30am; Dinner - daily, 6pm-11pm
Description: Traditional Italian recipes.

Ruth's Chris Steak House
Type: Steakhouse
Hours: Daily, 6pm-10:30pm.
Description: Signature steaks are topped with butter. Market-fresh seafood dishes and a variety of salads and desserts available.

Momoyama
Type: Japanese
Hours: Lunch - M-F, 12:00pm-3:00pm; Dinner - daily, 5:00pm-10:30pmpm
Description: Traditional Japanese cuisine, with a Sushi bar and tatami room.

Ciao Mediterranean
Type: Mediterranean
Hours: Daily, 11am-11:30pm
Description: Flavors of Spain, Greece, Morocco and other Mediterranean cuisine.

Snack Bar
Type: Snacks
Hours: Daily, 5:30am-10pm
Description: This cafe and snack bar serves pastries, coffee/tea and wine.

All hours are subject to change.



BARS/NIGHTLIFE

Ottanta Bar
Located at Alfredo Restaurant in the lower lobby. Daily, 6pm-11pm.

I-Bar
In the main Lobby. Open Sun-Thu, noon-midnight; Fri-Sat, noon-2am.

Pool Bar
Located on the pool deck. Daily, 11pm-6:30pm.

Casinos
Daily, 10am-4am.

El San Juan
With tons of great nightlife, El San Juan - a 5-minute walk from the Intercontinental San Juan - is one of the most vibrant pulse points of San Juan's nightlife.



BEACH

This luxury resort sits ocean front on 2 miles of white-sand beach on Isla Verde, San Juan's best beach.



POOLS

The resort features a large, free-form, lagoon-style pool with flowing waterfalls, a swim-up bar, secluded, tropical gardens and deck areas for sunbathing and swimming.



SPORTS/ACTIVITIES

Water

Available for an additional charge:

  • Snorkeling
  • Scuba
  • Deep-sea fishing

Land

  • Fitness
  • Hiking


INTERNET

Wireless Internet connection available for a fee.



SPA SERVICES

InterContinental San Juan has a full-service spa secluded away from the main hotel building.

  • Massages
  • Body treatments
  • Facials
  • Salon


WEDDING/HONEYMOON

InterContinental San Juan can arrange a ceremony on the boardwalk lined with palm trees and an ocean view, or at any of the other five outdoor locations that can be custom-tailored. Spa treatments, hair styling and makeup can also be arranged to make your day unforgettable.

Honeymoon Bonus
Honeymooners who present a recent marriage certificate may receive special discount, gifts or services.



CHILD CARE

The kid's club is currently closed for renovations.



ADDITIONAL INFORMATION

Location
5 minutes from San Juan International Airport. Old San Juan is just 15 minutes away.

Check-In/Check-Out
Check-in: 4pm, Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel August 27 - September 2, 2013 and again Dec 26-Dec 30, 2013.
A 3-night minimum stay is required for travel Feb 14-15 and May 23-24, 2014.

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools.

Facilities for Disabled
The hotel has 12 rooms that are handicapped accessible. Service animals are allowed.


All hours, fees, amenities, information and services are subject to change without notice.

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5 days, 4 nights
Travel Dates 8/1 - 10/31
Starting at $779 was $1309
Meals not included

Prices are per person, based on double occupancy. Airfares vary by date and departure city.

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