InterContinental San Juan

Puerto Rico

Our Rating
4 Nights with Air from $779 Meals not included
Info Customer Reviews Questions & Answers
Customer Rating 234 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.7
Room Comfort
 
4.2
4.4 out of 5
"Great location, 5 mins from airport. Close to anywhere. Room are comfortable and service is great. Great Trip!" – Kelvin
268 out of 290 (92%) customers would recommend this product to a friend. Read All Reviews
from room balcony Tropical delight! El Morro Fortress in Old San Juan Loquillo Beach Wonderful pool! Room The beach at the Intercontinental sand flea bites San Juan Intercontinental Very dirty bathtub. 7th floor room. Pool watch ravens steelers game in this pool go ravens Beach Toys in PR Best Honeymoon Ever! we had the pool to ourselves! mom & kid pool at night room view from the 10th fl Beautiful Atlantic Ocean Hotel Front View from room balcony Construction outside near the pool area. Beach Bar view from beach bar Old San Juan day trip to thr rain forest, wow Me on the balcony of our room...What a view! View from my room
All Customer Reviews
1-4 of 234 reviews. Sort by
June 21, 2015
best vacation

I DID NOT KNOW WHAT TO EXPECT, THE CUSTOMER SERVICE PRIOR TO THE TRIP WAS EXCELLANT, STILL WE WERE A LITTLE NERVOUS, WHEN WE ARRIVED IN SAN JUAN, WE GOT CONFUSED THE WAY JET BLUE ARRIVALS WERE SET UP..CALLED TRANSPORTATION AND THEY WERE THERE, FRIENDLY AND VERY HELPFUL....WE WERE STILL NERVOUS HAD NOT ARRIVED TO HOTEL INTER CONTINENAL,WELL WHEN WE PULLED UP, I REALIZED THERE IS A GOD, THE HOTEL GET A 10. THE STAFF IS GREAT, AND ALWAYS SMILES. CHEAP CARRIBEAN HAS A NEW FAMILY MEMBER AND THAT IS US.....PLEASE DO NOT CHANGE A THING.....I RATE THE HOTEL AS 10 STARS........CHECK OUT EXCELLANT THANK YOU IDA AND LONNIE JONES PISCATAWAY NEW JERSEY


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: PISCATAWAY NEW JERSEY
Age: 55-64
Travel: 3-6 trips/year

June 10, 2015
We miss them already

This resort was spectacular! The staff is courteous and friendly, the grounds are spotless and everything that you would want to do is accessible at the resort. We had a relaxing time sitting poolside and walking the beach. This resort is appropriate for singles, couples and families! Drinks are delicious!!! Get the Island Bomb from the poolside bar.. It doesn't disappoint. The only thing we would change is that there are not many authentic Puerto Rican restaurants near by. There are dining options, though. We enjoyed Ruth Chris which is right next door and there is a local restaurant across the street, Mi Casita, which had very affordable and good tasting food. The food on the resort is somewhat pricey, but nothing more than you can expect from any other resort. All in all, it was definitely worth it!! Book now!! :)

We miss them already We miss them already
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Brooklyn, NY
Age: 25-34
Travel: 1-2 trips/year

June 3, 2015
Kidless Weekend

This was the first vacation my wife and I went on in five years without kids. We were very pleased with the customer service we received from Cheap Caribbean. The hotel lived up to what was reported on their website and then some (all positive). The service at the hotel was great, especially William and some of the other doormen. The pool was outstanding and the beach was beautiful. The only issue was the cost for everything at the hotel was rather expensive, but so were prices throughout the island. My wife and I really enjoyed our time there and do want to visit again (and perhaps bring our children - the hotel was great for couples but also kid friendly).


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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Chicago, IL
Age: 35-44
Travel: 1-2 trips/year

May 15, 2015
Average, bland & poor customer service

Before our kid turned 2 we wanted to take advantage of a free plane ticket. We decided on Puerto Rico since it was US territory. Our experience of this hotel was the staff weren't friendly and we often had to wait several minutes at a bar before being served while the staff chit chatted between themselves. Waiters were slow and hostess were often not at their post. All very frustrating since my husband tips well. We were told the 'busy season was November-April" which seemed right since the hotel was not busy but we couldn't figure out why the service wasn't better if they weren't busy. Food was average to poor. We didn't eat anything that was good at our hotel. Room service was also very difficult to get a hold of via phone calls. Next door was El San Juan resort which had Brother Jimmy's BBQ rooftop bar. The best service we had was here plus amazing views and drinks. We also walked over to the Ritz Carlton a few hotels down for dinner at the BLT steak house, great food and good service. Best dinner we had while on vacation. The room itself was an average hotel room, not luxurious for a resort. We were unable to keep the bathroom door open while our son was taking a bath since the bathroom was so small and the bathroom door also hit the bathtub when you opened it all the way. Very old and dated. Again, average, bland and not luxurious for the money we paid. Found the pool to be dirty, leaves and dirt in it every day. Rarely saw anyone cleaning it or machines in the pool at night. And yes, we were in the pool at night since it was so warm and the kid always wanted to play in the water. Very limited service near the pool regarding waiters and the two I saw did not make eye contact. Positives, beach was nice, sand and water were pretty. Beach was dirty ie my kid was picking up cigarette butts. It was super easy to get taxis to travel around the island. The historical parts like old San Juan were awesome, the old cobblestone roads with street vendors were fun, the ferry to vieques was also fun. Felt very safe while walking around the streets but the area around the hotel was not pretty or nice to look at. Lots of condo buildings and fast good restaurants. Very close to the airport, literally minutes so you can hear planes taking off and landing all day and night. Compared to our last trip with Cheap Caribbean to Dominican Republic, this trip doesn't even compare to the experience we had there and t he resort we stayed at. Poor recommendation and experience. Wouldn't go back and wouldn't recommend to anyone.

Average, bland & poor customer service Average, bland & poor customer service
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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Central California
Age: 25-34
Travel: 1-2 trips/year

Room Information

398 air-conditioned, spacious and newly renovated guestrooms with private balconies offering city, pool, or ocean view. Each room is equipped with flat screen TV, direct dial telephone, CD/Alarm clock, MP3 radio, high-speed wireless internet access, in-room safe, iron and ironing board, coffee maker and hair dryer.

Room Details

Laguna Room
Hotel/Studio Unit Details

Deluxe Pool/Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Club Room
Hotel/Studio Unit Details

What's to Love

If location is valuable, then The InterContinental San Juan is gold. The InterContinental San Juan has the best of both worlds, with Isla Verde for relaxation and city nightlife for excitement.

 

What We'd Change

We wish that Old San Juan was a little closer, but there are some really happening clubs nearby that make up for it!

 

Why You Should Go

The flash of the city with the flow of the beach make this resort a hotspot for adults. Beaches, bars and Bioluminescent Bay beckon!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Room Service ($)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • Wedding Services
  • Sauna
  • Non-Smoking Rooms (on request)
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • ATM/Banking
  • Elevators
  • Computer Rental ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Spa ($)
  • Mobile Phone Rental
  • Beach Towels
  • Parking ($)
  • Ice Machine
  • Handicap Room Available
  • Safe Deposit Box - Front Desk
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Tour Desk
  • Pool Towels (complimentary)
  • Service animals for people with disabilities only
  • Evening Entertainment
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Historical Site(s)
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Snorkeling

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

InterContinental San Juan

5961 Isla Verde Ave

787-791-6100

Hotel Description

InterContinental San Juan : Let Loose on Isla Verde Beach with Sizzling Nightlife

Bored with the same landscape? InterContinental San Juan is your gateway to adventure thanks to its prime location on Isla Verde Beach. This resort situates a beachfront vacation right next to the city's hottest nightlife just 5 minutes away at El San Juan. The AAA, Four-Diamond resort has been renovated, and it's only five minutes from the airport. You'll enjoy lazy beach days, terrific nightlife and unforgettable sights when you visit the InterContinental San Juan.

The stretch of Isla Verde Beach just outside the resort is never crowded, so you can relax in peace. Jump in the large, lagoon-style pool to cool off and pick up something from the swim-up bar; sip your pina colada, while admiring the waterfalls of the cove-like pool as you decide which of the four restaurants is your next destination. Thick cuts of premium beef make Ruth's Chris Steak House popular, and the signature fettuccine Alfredo at Alfredo's Restaurant is absolutely delicious. After dinner, you can take it easy and enjoy live music at the I-Bar in the main lobby and enjoy the live music. Or you can get dressed up and head to one of the many trendy clubs nearby. A quick 5-minute walk will take you to El San Juan - one of the hottest places to see and be seen in San Juan's sizzling nightlife.

When you're done with the pool, it's time to kick up the action at the resort's casino, where guests tempt Lady Luck into paying off big. And speaking of fortunes, a wealth of snorkeling and diving spots offer priceless memories just a short distance away.

Adventuring can be hard work, and the resort's spa has a Caribbean wrap that smooths out rough skin with natural minerals and vitamins, so you head to bed relaxed. For a room with an outstanding view, we choose the Deluxe Ocean View; it comes with a great balcony for watching the hypnotic Caribbean waves. Want to scout out your next sightseeing opportunity? The higher-level Laguna Rooms overlook the bustling city. There's so much to see in San Juan, you'll want to stay a little longer to explore it all.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.



DINING

Alfredo's Restaurant
Type: Italian
Hours: Breakfast - daily, 6:30am-11:30am; Dinner - daily, 6pm-11pm
Description: Traditional Italian recipes.

Ruth's Chris Steak House
Type: Steakhouse
Hours: Daily, 6pm-10:30pm.
Description: Signature steaks are topped with butter. Market-fresh seafood dishes and a variety of salads and desserts available.

Momoyama
Type: Japanese
Hours: Lunch - M-F, 12:00pm-3:00pm; Dinner - daily, 5:00pm-10:30pmpm
Description: Traditional Japanese cuisine, with a Sushi bar and tatami room.

Ciao Mediterranean
Type: Mediterranean
Hours: Daily, 11am-11:30pm
Description: Flavors of Spain, Greece, Morocco and other Mediterranean cuisine.

Snack Bar
Type: Snacks
Hours: Daily, 5:30am-10pm
Description: This cafe and snack bar serves pastries, coffee/tea and wine.

All hours are subject to change.



BARS/NIGHTLIFE

Ottanta Bar
Located at Alfredo Restaurant in the lower lobby. Daily, 6pm-11pm.

I-Bar
In the main Lobby. Open Sun-Thu, noon-midnight; Fri-Sat, noon-2am.

Pool Bar
Located on the pool deck. Daily, 11pm-6:30pm.

Casinos
Daily, 10am-4am.

El San Juan
With tons of great nightlife, El San Juan - a 5-minute walk from the Intercontinental San Juan - is one of the most vibrant pulse points of San Juan's nightlife.



BEACH

This luxury resort sits ocean front on 2 miles of white-sand beach on Isla Verde, San Juan's best beach.



POOLS

The resort features a large, free-form, lagoon-style pool with flowing waterfalls, a swim-up bar, secluded, tropical gardens and deck areas for sunbathing and swimming.



SPORTS/ACTIVITIES

Water

Available for an additional charge:

  • Snorkeling
  • Scuba
  • Deep-sea fishing

Land

  • Fitness
  • Hiking


INTERNET

Wireless Internet connection available for a fee.



SPA SERVICES

InterContinental San Juan has a full-service spa secluded away from the main hotel building.

  • Massages
  • Body treatments
  • Facials
  • Salon


WEDDING/HONEYMOON

InterContinental San Juan can arrange a ceremony on the boardwalk lined with palm trees and an ocean view, or at any of the other five outdoor locations that can be custom-tailored. Spa treatments, hair styling and makeup can also be arranged to make your day unforgettable.

Honeymoon Bonus
Honeymooners who present a recent marriage certificate may receive special discount, gifts or services.



CHILD CARE

The kid's club is currently closed for renovations.



ADDITIONAL INFORMATION

Location
5 minutes from San Juan International Airport. Old San Juan is just 15 minutes away.

Check-In/Check-Out
Check-in: 4pm, Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26-Dec 30, 2014.
A 3-night minimum stay is required for travel Feb 13-14 and May 21-23, 2015.

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools.

Facilities for Disabled
The hotel has 12 rooms that are handicapped accessible. Service animals are allowed.


All hours, fees, amenities, information and services are subject to change without notice.

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5 days, 4 nights
Travel Dates 8/1 - 10/31
Starting at $779 was $1339
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 7/6 - 7/30
Starting at $1189 was $1829
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 11/2 - 12/10
Starting at $839 was $1559
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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