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Gamboa Rainforest Resort

Panama

Our Rating
5 Nights with Air from $719 Breakfast included
Info Customer Reviews Questions & Answers

Set your sights on the thrilling rainforest surrounding the Gamboa Rainforest Resort outside Panama City. Exploration a ... More

Customer Rating 7 Reviews
Value
 
2.9
Service
 
3.1
Beaches & Pools
 
4.1
Dining Options
 
2.9
Room Comfort
 
3.6
3.4 out of 5
"We stayed at the resort from 4/1 to 4/8. We read previous reviews and found most negative feedback not to be the case. The service was excellent both at the front desk and dining. They went out of thei..." – MIKEYNUKEM2
4 out of 7 (57%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
2.9
Service
 
3.1
Beaches & Pools
 
4.1
Dining Options
 
2.9
Room Comfort
 
3.6
3.4 out of 5
"We stayed at the resort from 4/1 to 4/8. We read previous reviews and found most negative feedback not to be the case. The service was excellent both at the front desk and dining. They went out of thei..." – MIKEYNUKEM2
4 out of 7 (57%) customers would recommend this product to a friend.
embera indian
All Customer Reviews
1-4 of 7 reviews. Sort by
April 11, 2017
Gamboa Rainforest Resort

We stayed at the resort from 4/1 to 4/8. We read previous reviews and found most negative feedback not to be the case. The service was excellent both at the front desk and dining. They went out of their way to let us have a late checkout, answered all questions, and even provided special "taxi" service to nearby areas at no cost (but they were tipped well!). We did not find food or drink prices an issue. We would pay just as much back home. Some regarded the buffet prices were high but we found some menu items quite reasonable. A very large fillet was only $20. The food was good and never had an issue. The bottom line is we enjoyed our stay, the value was good, and most important the birding and animals did not disappoint with many great photos.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Lake County, IL
Age: 55-64
Travel: 3-6 trips/year

March 15, 2017
Good vacation

Rooms were clean and comfortable pool are beautiful. Dining was good off the menu but buffet hot dishes were cold at very meal. Buffet is also over priced. Monkey bar food is good but very slow. Should provide guest with bottle water when you are having water issues at the entire hotel.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Lakeport california
Age: Over 65
Travel: 1-2 trips/year

March 12, 2017
Visit Gamboa for the wildlife, not this resort

Our first warning sign of the declining condition of this resort occurred 5 minutes after checking in. My wife attempted to use the lobby rest room and discovered there was no water available. When she mentioned it to the front desk, she received a dismissive response, like water service outages happen all the time and it’s no big deal. Think about that. A hotel not being able to supply water is a very big deal, a warning sign that indicates if they can’t that right, not much else can really be expected. I mention this as an example of the most unfortunate – and fixable – attribute of this resort: the service. The condition of the hotel is well documented in other reviews and I’ll just say that I agree with all of it. There are some serious staffing problems here. A resort this size should take a small army of people to maintain and the current workforce appears to be woefully inadequate. They don’t stand a chance of reversing the deterioration that affects every corner of this facility. Vast areas just seem to be abandoned … large conference rooms, activity huts in the pool area, large expanses of patios, an old discotheque – all empty and deteriorating. The small workforce seems worn out or disinterested in their jobs. The biggest warning sign of all: occupancy. I can’t imagine the resort was more than 20% full when we were there – during peak tourism season. Even the pool chairs weren’t even half occupied at peak time on some nice sunny days. Nowhere was the substandard service ethic more apparent than at the front desk. At check-in, I was basically given my key, told which direction my room was in, told where the restaurant was, and … that’s it … she started looking at someone behind me. Not a word about what the resort has to offer. Later, most of our questions were redirected to the tour desk, which had one beleaguered attendee with a constant line of people in front of her. Most questions we asked of the front desk were met with a suggestion to go ask someone else. Bartenders at the Monkey Bar weren’t any better. One night, we sat at the bar for a drink, and I had to sweep the remnants of someone’s salad aside. The bartender noticed but didn’t seem to care enough to clean it up, as she seemed to be arguing with one of her coworkers. Customer service issues are fixable, but these people need to be retrained, or they need to be replaced, period. The food options at this resort are very limited. You have the choice of the Monkey Bar (limited menu), the buffet, or the Chagres River restaurant. All are over-priced for the quality of the food, but there are no other options. They can’t seem to stock more than a couple types of wine (both barely drinkable), and they run out of things like salad. How do you operate a restaurant and run out of salad before 7pm? Some other reviewers had kind words for the buffet. I don’t. It was terrible. Some of the options were barely edible … French toast as tough as cardboard, bacon swimming in grease, hashbrowns saturated with oil, main dishes with meats cooked to the consistency of rubber, deserts that tasted like they were made days beforehand. One bright spot was the Los Lagartos restaurant, which is located at the marina. This restaurant has the best view of the waterfront by far, but it is only open for lunch. If you get there after 3pm, you'll be turned away. I can't understand why they don't keep longer hours at this great spot. To me, it's an obvious place that could be used to attract tourists, and to earn more money. The food is buffet-style. It's ok, but not too much to get excited about. The two areas of service I will compliment are the tour guides and the maid service. Our maid did a great job keeping the room clean daily. She worked hard to make our room pleasant. The tour guides truly seem to love wildlife and are eager to explain it to you. Almost all of the tours (except for an hour trail walk and a half-hour night bus ride) are arranged at extra cost through the tour desk. Most of those are worth doing. I really wanted to like this resort more. Based on the current level of customer service, it's very difficult to see them turning this declining business around. And that's really unfortunate because this area is so very much worth visiting.


1 of 2 found this helpful
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Overall Rating: 2
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Connecticut
Age: 45-54
Travel: 1-2 trips/year

March 4, 2013
poor service

could have been a great resort.staff seems untrained.the atm was out of service all week!!! that is so unacceptable i had no cash too spend at the embera indian village i was so embarrassed.the tour guides are really good the tours are very good we loved the puru village that was a very good tour highly recommended they are very good people.tram tour was good even know we didn't see anything.be aware of a fake taxi driver at the airport!!!!! he is not a taxi driver he's a con man that shakes you down takes all your money or he takes off with our luggage.he got me for $200.00.he drives a white car tring to blend in with other cars do not get into a white car only use yellow cabs!!!a special thanks to amir the bellhop he was a very big help to us, he was fantastic he drove us to town so we could get some money if it was not for him our trip would have been a one big disaster.

embera indian poor service
15 of 17 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: greensburg,pa.
Age: 35-44
Travel: 1-2 trips/year

Room Information

Gamboa Rainforest Resort's accomodations are air conditioned and renovated. The villas, originally built in the 1930s and 40s, are the former residences of Panama Canal administrators and their families and have been completely refurbished to capture the ambiance of the original buildings.

Room Details

Standard Room - Garden View
Hotel/Studio Unit Details

Deluxe River View Room with Balcony and Hammock
Hotel/Studio Unit Details

Jr Suite
Hotel/Studio Unit Details

What's to Love

The scenery is extraordinary. It's right in the middle of Soberania National Park, a tropical rainforest home to lush plant life, animals, birds, insects and reptiles.

 

What We'd Change

This resort is seriously huge and can be tiring to navigate. But, it's hard not to fall in love with all that surrounds it.

 

Why You Should Go

The Gamboa Rainforest Resort has everything you could ask for with extra perks such as the location so close to nature.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Internet Access ($)
  • Swimming Pool(s)
  • Fishing
  • 24 Hour Front Desk
  • Sauna
  • Parking
  • Safe Deposit Box
  • Arcade
  • 3 Restaurants
  • 2 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Marina
  • Elevators
  • Photocopy Machine ($)
  • Spa Services ($)
  • Handicap Room Available
  • 24 Hour Room Service ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Breakfast (complimentary)
  • Breakfast Included


Nearby Excursions & Attractions

  • Golf Course(s)
  • Hiking/Biking Trails
  • Medical Facilities
  • Nature Park(s)

Map of Local Area

Panama has warm, friendly people, a dynamic business sector and an unusual variety of terrains. Panama is a safe country with a first-world infrastructure, a stable democracy, and inexpensive cosmopolitan living.

Gamboa Rainforest Resort

Zona 5 Gamboa, Soberania National Park

+507 206 8888

Hotel Description

Gamboa Rainforest Resort: Exploring Nature

Set your sights on the thrilling rainforest surrounding the Gamboa Rainforest Resort outside Panama City. Exploration and adventure beckon with the resort's attractions and tours, right in the heart of Soberania National Park. Designed to give guests educational fun, the resort's protected and preserved location in the Panama Canal area is home to a variety of plant and animal life for guests hungry for a taste of biodiversity, history and cultural heritage.

The lush grounds of Gamboa Rainforest Resort are 35 minutes from Panama City and along the banks of the Chagres River and Gatun Lake. These valuable Panama Canal water sources are the backdrop to serenity and adventure, though the pool is a safer bet for swimming unless you like alligators! Paddle up to Cascadas swim-up bar for a mojito while soaking up the sun, and when hunger strikes take your pick of the three dining options. Corotu Restaurant's international theme dinners--from Italian to Panamanian--offer guests a taste tour, and Chagres River View Restaurant offers exquisite fine dining. After dinner, guests can groove to live music or relax to the nighttime sounds of the rainforest on the terrace at the Monkey Lobby Bar.

In order for guests to take full advantage of the area's unique eco-system, the resort has educational exhibits along pathways and trails. Let wonder guide you through the freshwater fish aquarium, reptile exhibit and historical and cultural displays. The resort's tours are a popular way to explore the surrounding environment totally worry-free, and the Arial Tram Tour gives you a bird's-eye view of breathtaking flora and fauna. The Monkey Island Tour brings guests face to face with capuchin and howler monkeys!

Adventuring can be tiring; luckily the resort's Sensory Spa by Clarins has the secret to winding down after a long day with natural herbs and minerals. We loved the quiet herbal wrap. When it's time to call it a day, the Standard Room's comfortable furnishings are just the thing. Looking for a bit of history? Choose one of the 48 renovated 1930s One Bedroom Historic Apartments.

This hotel is NOT All-Inclusive, but does include complimentary American buffet breakfast daily. Additional food and drinks must be purchased separately.



DINING

Corotu Restaurant
Type: International
Hours: Daily, 6:30am-10:30pm
Description: Main, casual restaurant offering continental breakfast, lunch buffet and theme dinners such as barbecue, Italian, seafood, Mexican, Asian and Panamanian buffet.

Chagres River View Restaurant
Type: Gourmet
Hours: Mon-Sat, 6pm-11pm
Description: Fine dining, gourmet restaurant. 24-hour advance reservations are required.

Los Lagartos Restaurant
Type: International
Hours: Tue-Sun, 11am-11pm
Description: Family-style restaurant located over the waters of the river at the marina.

All hours are subject to change.



BARS/NIGHTLIFE

Cascadas Pool Bar
Swim-up bar serving refreshing tropical juices and frozen cocktails, light food and snacks. Daily, 11am-6pm.

Monkey Lobby Bar
Located in the main lobby with live music, cocktails and a terrace overlooking Soberania National Park. Daily, 11am-11pm.



BEACH

Located on the banks of the Chagres River and Panama Canal.

POOLS

The resort offers a two-level pool divided into two sections: a one-ft deep wading pool for children and a five-ft deep swimming pool for adults.

SPORTS/ACTIVITIES

The resort offers non-motorized water sports and cycling.

INTERNET

The resort offers wireless Internet access at an additional cost in all of the hotel's guest rooms.

SPA SERVICES

The Sensory Spa by Clarins at Gamboa Rainforest Resort offers a quiet, serene and revitalizing retreat, featuring treatments using natural herbs and minerals for an additional cost.

WEDDING SERVICES

Wrapped in the spectacular environment of the Soberania National Park Rainforest and bordered by the Chagres River, Gamboa Rainforest Resort is an extraordinary and romantic setting for Panama weddings, receptions and other special events. Contact the resort directly for more information.

CHILD CARE

In-room babysitting or child care is available at an additional charge.

ADDITIONAL INFORMATION

Location
Located 35 minutes from Panama City on the Pacific coast, and 30 minutes from Colon Free Zone on the Caribbean Sea.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 3-night minimum stay is required for travel Dec 20, 2017-Jan 2, 2018.



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 5/1 - 8/23
Starting at $719 was $1149
Breakfast included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
7 days, 6 nights
Travel Dates 9/8 - 12/19
Starting at $819 was $1169
Breakfast included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

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