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Viva Wyndham Maya

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $459 All-Inclusive
Info Customer Reviews Questions & Answers

When playtime calls you south of the border, make your way to Viva Wyndham Maya in Playa del Carmen, where you'll party ... More

Customer Rating 152 Reviews
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.3
Dining Options
 
3.3
Room Comfort
 
3.5
3.9 out of 5
"This was my first trip anywhere with my 2 boys 13 &11. I booked based on photos and reviews. We had a room near the garden, lower level with beach view as well. The pol,beach and snack bar was very clo..." – Renee34
155 out of 189 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.1
Beaches & Pools
 
4.3
Dining Options
 
3.3
Room Comfort
 
3.5
3.9 out of 5
"This was my first trip anywhere with my 2 boys 13 &11. I booked based on photos and reviews. We had a room near the garden, lower level with beach view as well. The pol,beach and snack bar was very clo..." – Renee34
155 out of 189 (82%) customers would recommend this product to a friend.
Pool & Bar At the front of the resort Pooside at Viva Wyndham Maya security Beach the beautiful beach beach A place to use wi-fi and relax near the front desk. Our view from our resort. beach chairs & unbrellas The beach Relaxing Climbing the pyramid at Coba. pool-side looking to beach Walk-way to Main Buffet From our room #2100 View from the room view from our room
All Customer Reviews
1-4 of 152 reviews. Sort by
April 19, 2017
Family spring break

There was six of us staying for a week - from 9 to 67 (including two 16) years of age. Everyone enjoyed the Viva Maya Wyndham. The beach and service was outstanding. Food - we were allowed to book 3 restaurants during our stay. I would like to have had more. The buffet was good. And with all buffets, it's limited. The service at the buffet was great. The bars were friendly and had to deal with big crowds but you never had to wait over a few minutes. Beach and pool - was outstanding. The palms on the beach creating shade was the best. Room - was our least favorite. It was a supreme which is Wyndams regular room. There needs to be more hooks, etc. to hang wet towels, etc. They encourage reusing towels but there wasn't enough room to let them dry. Plus wet bathing suits. Just need more hanging spaces. Room service was excellent though. Lastly, when I checked out, I was handed a check out ticket. I dropped it in my big old bag. When driver pulled up in front of hotel, valet asked for my ticket. I had totally forgotten about "the ticket". Took me a few minutes to find it. It would have been better to have been told to "hang on to this and present it to valet when you leave". Overall, I would do this again!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Atlanta, GA
Age: Over 65
Travel: 1-2 trips/year

April 17, 2017

- The check-in process is a little time consuming so be prepared. You will need your passports to be scanned in for everyone in your group. - There is a strange dynamic between the hotel concierge and the people that sit next to them that book tours/excursions. They don't like each other and seem to compete. Just be aware.... - The food was typical buffet food. Wide range to choose from. Nothing was really outstanding and nothing was really gross. I ended up liking the chili with black beans and the fish that they saute in a skillet (near the hot dogs & hamburgers). The fruit was fresh and I enjoyed that. The sorbet and ice cream was good also. We thought the open beer and wine taps were cool! - Lots of drink selections at the bars. My favorite bartender was Eder. So kind, professional, friendly, and on the ball! After only 1 day, I would walk up and he would know what I wanted and would always ask about my family, my parents, etc. I enjoyed my interactions with Eder. He is the only person that stood out to me from the hotel. - Towels - DON'T LOSE YOUR BEACH TOWEL OR YOUR TOWEL CARD! They say 1 towel/day/guest but the problem is that your towel may get soaked or sandy and you want a fresh one. You really have to pressure the towel guy to give you a fresh one. - Rooms are small and the bathrooms smell like sulfur. My dad got a beer every night to take back to his room to brush his teeth b/c it was better than brushing with that stinky water. The good news is that you don't spend hardly any time in your room so we didn't care. There were 4 girls in my room and we did fine. But ask for extra bath towels! They don't seem to understand that girls need 2 towels each!


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Atlanta, GA
Age: 35-44
Travel: 1-2 trips/year

April 6, 2017
Great time at Viva Wyndham

Had an excellent stay here in March 2017. Staff was excellent. Very attentive to details. Very friendly. Restaurants and food very good. Never had a problem getting a seat/table for lunch or breakfast. The Meditteranean restaurant was SUPERB. Room was small but clean and in pretty good condition. We are already thinking about coming back next year. Only issue we had was the hard sell to join the Wyndham resort club just after our checkin. We were not interested but the person kind of kept pushing us. We were under the impression that the person was there to tell us about the resort in general, not to sell us a membership in Wyndham resort club. But other than that we had an EXCELLENT time.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Upstate New York (Buffalo/Rochester area)
Age: 55-64
Travel: 3-6 trips/year

April 3, 2017
AMAZING!!!!!! BEST TRIP EVER!!

We had the absolute best time on our vacation to Mexico at the Viva Wyndham Maya. The resort is absolutely beautiful and right on the most beautiful beaches! The resort offers so many cool and fun activities too!! We did archery, rode bikes around the neighborhood, painted pottery, and went kayaking in the ocean (all included!!) There was also trapeze, tennis and other water sports included! The food was great and the drinks were not weak! Everyone who works there is BEYOND nice and friendly! From the people who welcome you, to the bartenders, to the guys who give you the towels everyday, to the man who works at the pottery stand (shout out to Romeo for being so awesome and so nice!!). Everyone is so wonderful and made our trip so memorable!! The resort is in a very safe and secluded area as it is in a gated community. We felt extremely safe riding bikes and walking around in the gated community. The resort is about a 15 minute walk from Playa del Carmen if you want to check out the city and right across the street from cool shops. The rooms were nice and clean with balconies and nice showers and beds. Overall, we loved our trip to Viva Wyndham Maya and would 100% recommend it!!!


2 of 3 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New York, NY
Age: 25-34
Travel: 1-2 trips/year

Room Information

Viva Wyndham Maya features 604 spacious guestrooms that are decorated in vibrant colors. Rooms include two queen-size beds, a bathroom with tub and shower and a balcony. Enjoy a variety of convenient amenities, such as air-conditioning, satellite TV, telephone, in-room safe, iron with ironing board, and hair dryer.

Room Details

Superior Room
Hotel/Studio Unit Details

What's to Love

This magnificent resort offers a culturally inspired ambiance, a high-energy atmosphere and international accents on both food and service. The 604-room beachfront resort Viva Wyndham Maya delivers an unforgettable all-inclusive vacation experience.

 

What We'd Change

Even though it is a little small, this beach at the Viva Wyndham Maya Resort is fantastic and perfect for enjoying the Caribbean sun.

 

Why You Should Go

The Resort offers a wide variety of sports including Trapeze and Paddle Boarding lessons. Featuring an extensive array of day and nighttime diversions, it's the perfect choice for couples, singles, dive enthusiasts or anyone seeking the vacation of a lifetime.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Dive Shop
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Horseback Riding
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • Wedding Services
  • Sauna
  • Parking
  • Archery
  • Dance Classes
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • Nightclub/Disco
  • Bicycles
  • Game Room
  • 5 Restaurants
  • 3 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Theater
  • Canoes
  • Hiking/Biking Trails
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Health Club
  • Spa ($)
  • Secretarial Services
  • Yoga
  • Beach Towels
  • Late Checkout
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet Access ($)
  • Tour Desk
  • Fitness Center
  • Free Parking
  • Beauty Salon ($)
  • In-Room Safe ($)
  • Jogging Trail
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Mayan Ruins
  • Nature Park(s)

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Viva Wyndham Maya

Paseo Xaman Ha No 5 Fracc. Playacar

+52 98 48 73 4600

Hotel Description

Viva Wyndham Maya in Playa del Carmen: Your Inner Island Child Awaits

When playtime calls you south of the border, make your way to Viva Wyndham Maya in Playa del Carmen, where you'll party all night and play all day for an amazing all-inclusive price.

Viva Wyndham Maya sits on a beautiful, Mexican, alabaster-sand beach, where the blue stretches so far it's hard to tell where the water ends and the sky begins. The oceanfront pool, with a bubbling Jacuzzi is magnetizing as well. Your kids will love having their own children's pool nearby. Viva Wyndham Maya doesn't make you play alone, offering organized beach games or water polo. Sailing and windsurfing lessons will challenge the land-lubber in you. If your interest involves deeper water, check out the PADI-certified Viva Wyndham Diving Center where, for an additional fee, dive pros can take you to the Maya Reef, the second longest barrier reef in the world. Here a colorful world of creatures is just waiting for you and your underwater camera.

Are you one of those stressed-out souls needing a little more than warm sun and cool water to untie your knots? Then the Renova Spa with its sauna and steam bath is just the thing. If you really want to make your vacation memorable, go to the spa's beach cottage, where you can get a Mayan tattoo or Caribbean braids. And what's more romantic than a Couples Moonlight Massage?

After you've built up an appetite with all these activities, you can choose from six restaurants to satisfy your hunger. Portofino offers Mediterranean dinners, while Hacienda Don Diego is the place to get authentic Mexican fare. The all-inclusive rate also includes dining privileges at two restaurants at Viva Wyndham Maya's sister property, Viva Wyndham Azteca.

The fun doesn't end after dinner. Nightly entertainment, themed parties and an on-site discotheque means you'll be rocking long into the evening. The resort has a covered theater that seats 600 people, so evening entertainment isn't crowded. This vacation is definitely one for your inner child.

This hotel is All-Inclusive.
Features include:

  • Full breakfast, lunch, dinner and 24-hour snacks
  • Unlimited alcoholic and non-alcoholic drinks - 24 hour bar service
  • Welcome cocktail
  • For every 3-4 nights stay, guests may make 1 reservation.
  • For every 5-6 nights stay, guests may make 2 reservations.
  • For 7 nights stay, guests may make 3 reservations total.
  • Live nightly entertainment
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks but some dining restrictions may apply. Please check with the hotel for details.

La Terraza
Type: International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm
Description: International buffet restaurant with nightly themed dinners.
Dress code: Casual

Portofino
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Mediterranean dinner restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Hacienda Don Diego
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: Mexican dinner restaurant. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

Miramare
Type: A la carte
Hours: Daily, 7pm-9:30pm
Description: Pizza and pasta a la carte. Reservations are required.
Dress code: Casual

Viva Cafe
Type: International
Hours: Daily, 6pm-9:30pm
Description: Specializing in a unique culinary fusion of international and modern dishes. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts.

El Cenote
Type: Snack Bar
Hours: Daily
Description: Take a break from splashing around the pool. This pool-side snack bar serves delicious burgers, fries, hot dogs, pizzas and more.
Dress code:
Casual

In addition, guests can enjoy at the sister property Viva Wyndham Azteca the "Il Palco", Italian a la carte restaurant, the "Xul ha" which is a Mayan specialty restaurant and furthermore the "Bamboo" Oriental a la carte restaurant (reservations required, limited availability).

All hours are subject to change.



BARS/NIGHTLIFE

Cocktail and snack bar
Daily, 24 hours.

Lobby Bar
Daily, 6am-2am

Disco bar
Live entertainment nightly at the covered 600-person theater; disco; theme parties.



BEACH

Viva Wyndham Azteca features pristine beaches and turquoise waters. The Mayan Reef, the second-longest barrier reef in the world, offers world-class diving just off shore.

POOLS

Two freshwater swimming pools with chaise lounges and complimentary towels; a children's pool are also available.

SPORTS/ACTIVITIES

Water activities

  • Pool and beach games with prizes
  • Windsurfing, with group lessons
  • Sailing, with group lessons
  • Canoeing
  • Kayaking
  • Introductory dive lessons
  • Water polo
  • Water aerobics
  • Beach and pool volleyball
  • Snorkeling
  • Paddle board

Available for an additional charge:

  • Advanced diving lessons and excursions
  • Fishing

Land

  • Cardio-vascular equipment
  • Game room
  • Golf
  • Hiking
  • Jogging track/trail
  • Nature trails
  • Playground
  • Tennis courts
  • Weightlifting equipment
  • Archery
  • Bicycles
  • Climbing wall


INTERNET

Free Wi-Fi available at the hotspots at the resort.

SPA SERVICES

The Renova Spa at Viva Wyndham Maya offers a full complement of spa services that will leave you feeling both relaxed and recharged for an additional charge. Services include:
  • Massages
  • Body Treatments
  • Holistic Therapies
  • Beauty Salon
  • Hydrotherapy
  • Facials

For a special treat, schedule a spa service at our beachside cottage, a beautiful open-air Caribbean palapa, just steps from the main spa building, where you can get a Mayan tattoo design, have your hair put into Caribbean braids or enjoy a soothing massage. This location is especially romantic at night for a Couple's Moonlight Massage.



WEDDING SERVICES

The Viva Wyndham offers three traditional wedding packages and a Pre-Hispanic Ceremony, if you wish to renew your vows, or have a spiritual ceremony, without the legal certification. Please contact the resort directly for more information.

Traditional Wedding Packages Feature:

  • An upgrade to an Ocean View room with a king-size bed (subject to availability)
  • Assistance of an on-property wedding coordinator
  • VIP Identification
  • Fruit basket upon arrival
  • Cake and wine for 10 people
  • In- room breakfast the day after the wedding
  • Romantic dinner for two at the beach (extra charge)
  • Civil judge and legal expenses (does not include legalization)
  • Translation of the ceremony into English (ceremony is performed in Spanish)
  • Bridal bouquet
  • Boutonniere decorations
  • Wedding cake
  • Sparkling wine
  • Background music
  • Ten color photos
  • An in-room honeymoon surprise
  • A 10% discount in all Beauty and Spa services offered by the Renova Spa located inside the hotel

Wedding Package
Features an Up-Grade to an ocean view room with a King size bed **; Fruit basket in the room upon arrival*; In- room breakfast the day after the wedding*; Late morning maid service*; Late check-out*; Free safety box*; Free WiFi*; In-room honeymoon surprise*; ; Assistance of an on-property wedding coordinator; Civil judge and legal expenses ***; Translation of the ceremony into English (ceremony is performed in Spanish); Romantic dinner for 2; Bridal bouquet; Wedding cake & Sparkling wine for 10 people; Background music & decorations; 10 color photos; Reception dinner the night of the wedding. Subject to availability.



CHILD CARE

Viva Wyndham Kids' Retreat is a supervised activities program where children ages 4-12 participate in age-specific activities, including drawing and painting, windsurfing, mini tournaments, kayaking, volleyball, sandcastle building, board games, pool games, talent shows, puzzles, video games and face painting.

The Viva Wyndham Kids' Retreat is open daily from 10am-5pm and is included in the all-inclusive vacation price.

The Borboleta Infant Program caters to the youngest members of your family. Families traveling with children up to 24 months can utilize this complimentary package which includes:

  • Changing table with bath
  • Feeding chair
  • Bottle warmer
  • Sterilizer
  • Bouncing chair

Babysitting services are available for an additional charge.



ADDITIONAL DETAILS

Location
Viva Wyndham Maya is located 2 miles from Playa del Carmen Town and 38 miles from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required this resort with the following exception:
A 7-night minimum stay is required for travel Dec 27, 2016-Jan 2, 2017.
A 4-night minimum stay is required for travel Dec 23-26, 2016 and Jan 3, 2017-April 15, 2017.

Smoking Policy
Beginning December 20, 2014, Viva Wyndham Maya will offer only non-smoking rooms to ensure a clean air hotel environment. Smoking is still permitted on the balconies to accommodate guests who smoke.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 9/4 - 10/31
Starting at $459 was $929
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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