Viva Fortuna Beach by Wyndham - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7790 reviews

• 

  Excellent budget resort, but MANAGE YOUR EXPECTATIONS!

  Objectively awesome: - The long, white sand beach is incredible. You can enjoy amazing walks and sunsets. There are no beggars, the beach is clean, and most importantly, there are more than enough chairs for everyone. - There is lots of shade from the palm trees on the beach, for those who want it. - The staff put on great evening shows. Their choreographed dancing is a great vibe. - Simone is an awesome crooner. His singing brings a great evening vibe and he puts in a lot of effort to connect with the audience. - Camal is a fountain of positivity. He always hyped me up and is in great spirits, embodying the relaxed Caribbean vibe. - Virginia is a phenomenal waitress. - Tiffany was super helpful and knowledgeable - Terry's ice cream stand is amazing. His ice cream recipes are legitimately from Italy and he uses home-grown ingredients, as well as uniquely Italian ones. You can also find his vanilla ice cream in the buffet at dinner time. Good to acceptable: - Always felt safe at the resort. They could have more security patrolling the grounds, but at no time were there any unwanted people. - The food variety at the buffet can be limited, especially at lunch. But the staff offset this by using bold flavours and providing awesome condiments like spicy olive oil and balsamic vinegar. PRO TIP: Go for the desserts first, since they tend not to be replenished once they are gone. - The level of chair-hogging with towels is near zero at the beach, but it can happen at the pool area. The hotel has a nice system where you exchange a laminated card for a towel, so if someone leaves their towel for too long, you can sneakily "exchange" it for them and they will owe the hotel 20USD for "losing" their towel. - There are lots of fun activities, like catamaran rides, trapeze walks, archery, bike rental (included) - The VIVA club presentation is a good trade-off. You spend/waste 1.5hrs listening to their pitch, and in exchange you get 2x t-shirts, 2x 200ml bottles of Bacardi, a nice ballcap, a nice beach bag, a 15$ taxi voucher (not super necessary unless you really need to go to Port Lucaya and spend), and a 75$ activity voucher. - The a la carte restaurants are mixed. Don Diego was mid and had a long line. Dolce vita was also only marginally better than what is offered at the buffet. The VIVA Cafe on the other hand was hands-down amazing. PRO TIP: Line up around 2:30 p.m. to be the first to get your room number, as you will need it to make your 3x reservations. You can also ask a staff member at guest services to book them for you so you don't need to download their App. I would suggest you go for VIVA Cafe for all three reservations. Less than ideal, but not a deal-breaker: - Wifi can be spotty in some buildings, but not terrible. It works well on the beach. - Lack of soundproofing in most rooms: i.e. to noise from outside and noise from neighbours, especially in rooms that share a side door - Bees are an occasional nuisance. They like to roam near the garbage bins. - Fresh beach towels can be unavailable for 20 to 30 minutes at peak hours - Occasional cockroach sighting - Small birds and flies occasionally make an appearance in the buffet hall - Some budget rooms have a gap between the door and the doorframe, allowing insects to enter - The water pressure in the showers/ hot water can be mid - The excursions are a bit overpriced (compensated by receiving a voucher from the VIVA club presentation) - There are occasional cigarette butts lying around near the chairs on the beach. More effort could be put into cleaning them up - obviously it's the guests fault for littering, unless they are somehow being blown away from the ash trays. - No washrooms near the beach. You have to walk a minute or two. Objectively awful: - The forced 3 to 4hr wait upon arrival before check-in, as a coercive incentive to sign up for the VIVA club. This is not necessary. Just time arrivals appropriately so that people don't need to wait this long before getting their room. - There were cockroaches in our bathroom, but in all fairness the hotel moved us to a better room the next morning. Neutral observation: Lots of Russian speakers and francophones. Lots of 80s and 90s music. Tipping is encouraged but not socially coerced like in Cuba. Bahamas has the same GDP per capita as Canada so don't go in expecting to stock up on cheap goods like you're in a third-world country or something.

  Nov 08, 2026
• 

  Bahamas Getaway

  We love the Viva Fortuna Beach Resort. This resort is a bit older, but offers beautiful beaches and a relaxed atmosphere. We’re also VIP members!

  Nov 08, 2026
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  Unsanitary room, repeated problems, and a deeply disappointing management response

  Our stay at Viva Fortuna Beach by Wyndham was an enormous disappointment. We paid for an all-inclusive vacation and spent far too much of it dealing with sanitation problems, unavailable amenities, and frustration. In our first room, I found fecal matter on the outside/base of the toilet and on the bathroom floor. The toilet was also clogged. An engineer attended, but the problem continued, and a room change was eventually arranged on the second day of a nonworking toilet in our room and multiple calls to fix it (4 times to be exact). We repeatedly encountered clogged public toilets around the resort as well. We experienced a lack of hot water and yellow water coming from the faucet. Our room television did not work when we tried to use it, so we watched a movie on our own laptop. We also had difficulty obtaining beach and pool towels. Dining was another frustration. After making just one restaurant reservation, the booking system blocked another attempt with the message, “Max. number of reservations per stay exceeded.” Management later explained that à la carte reservations are limited according to stay length and availability. Anyone considering booking should ask exactly how many restaurant reservations their package includes. We traveled with friends who were members and wore yellow wristbands, while ours were blue. Based on our interactions with staff and our experience trying to access restaurants, we felt distinctly less welcome as nonmembers despite having paid for an all-inclusive stay. The posted entertainment schedule was also unreliable. By my estimate, roughly 80% of the activities and shows we expected based on that schedule did not happen. On our first night, the room phone rang once at approximately 3:12 a.m. and again at approximately 4:00 a.m. I eventually unplugged it and struggled to get back to sleep. I do not know what caused those calls, but they added to an already upsetting stay. Management’s response afterward made the experience worse. Their emails repeatedly emphasized that they could not find complaint records or reports from other guests. Yet their latest response acknowledged both an engineer’s visit for the toilet and a subsequent room change, while also stating that none of the issues had been reported to Guest Services. I called down to the front desk multiple times and visited it personally multiple times as well. What do you have to go start a tally of how many complaints you put in per your stay to get any kind of reaction? Why don’t you check the phone logs on who called our room at three and four in the morning and hung up after the first ring? If you can see how many times we called down there couldn’t you find out the opposite? They said later inspections found no water irregularities and that the television worked when checked. Those later findings do not address what we experienced during our stay. Most concerning, their responses still did not directly address the fecal matter I reported finding on the toilet and floor. After two responses, management declined any refund or reimbursement. They said the case had again been escalated to their corporate team, but the response still left substantial concerns unanswered. Based on our experience with the room conditions, amenities, and complaint handling, I would not return or recommend this resort. Clean bathroom facilities, working plumbing, and a substantive response to sanitation complaints are basic expectations—and our experience fell FAR short. .5/10 - TERRIBLE PLACE!

  Nov 07, 2026
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  Just..wow!

  We had dinner reservations at the Mexican restaurant at Viva Fortuna resort. Latoya was our server and she was just perfect! The presentation and service was up to par! Tyrone gave us the bottled wine list and helped us decide on the perfect Pinot Grigio! My favorite course was my dessert. It was a chimichanga with baked apples and whipped cream, walnuts and ice cream. Omg!💛💛💛

  Nov 07, 2026
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  Amazing mexican restaurant

  Amazing service at the mexican restaurant. Tyrone and Latoya were the best! They made the experience so fun!

  Nov 07, 2026