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Royalton White Sands

Jamaica

Our Rating
4 Nights with Air from $839 All-Inclusive
Info Customer Reviews Questions & Answers

Exclusive All-In Luxury ™ is what sets this ultra-modern resort apart from the others. At Royalton White Sands Res ... More

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Customer Rating 90 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.9
4.2 out of 5
"They said they were overbooked when i came and want to transfer me to another hotel even i paid them in full already. After a lot of arguing i checked in after 3 hrs!!!!!" – DJMD
78 out of 99 (79%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.9
4.2 out of 5
"They said they were overbooked when i came and want to transfer me to another hotel even i paid them in full already. After a lot of arguing i checked in after 3 hrs!!!!!" – DJMD
78 out of 99 (79%) customers would recommend this product to a friend.
Pool meets beach View down the beach Our veiw Bob Marley shots
All Customer Reviews
1-4 of 90 reviews. Sort by
August 22, 2016
Best Swim Up Bar and Food

The resort was spotless and the staff was stellar with knowing your name and background story if shared. You aren't bothered by the staff about timeshares like other places I have been in other countries. It was the perfect balance of relaxation and partying if you wanted to. The spa had some maintenance issues with the sauna and whirlpool but the massage was worth the extra spending. I went on the luminous excursion and the catamaran to Dunn River Falls. Both were a blast and highly suggest trying them. The entertainment staff did a great job at hyping people up and playing games in and out of the pool. The only thing I would change would be the rooms. They were a little musty and the beds weren't that comfortable but that's nit picking really. Once the construction on the new edition is done, I can't wait to go back and see all the staff. Ask for Lavardo and Remon at the swim up bar. Their drinks were the best!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Chicago, IL
Age: 25-34
Travel: 1-2 trips/year

August 1, 2016
Unforgettable wedding trip

We searched high and low for a wedding location for our 2nd marriage in the Caribbean. We both have teenage kids and this was the place that looked the most family friendly. From the moment we arrived, we were treated like royalty. Diamond cob upgrade is worth the value for sure! Our rooms were great. The service is fantastic! Everyone here is always making sure you are having a good time and are sincere in asking. This is the first place we have traveled to were you don't have to have a reservation for the restaurants. Our wedding was just what we had imagined and more! Our diamond club concierge Denise was amazing. Always willing to assist with anything to help us out. Out photographer, Wendell, took amazing pictures and even sacrificed getting wet to get the perfect shot. Our pictures are simply beautiful! Our three teenage kids had an amazing time and were not bored for a minute! Always something fun for them to do. Thank you to all the staff at Cheap Caribbean and Royalton Whote Sands for making this such a fantastic trip for our newly blended family! Will definitely be back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Wisconsin
Age: 35-44
Travel: 1-2 trips/year

August 1, 2016
Disappointing

I have been to Jamaica several times, and love it. I was very disappointed with the Royalton. If you read the reviews and look at the posted pictures you would think it is amazing, but it was far from. The pool and the bar staff are the best the resort has to offer. The beach is small, the water had a lot of seaweed and was very cloudy. The rooms are very small, our daughter roomed with us and we were cramped. The cleaning crew never seemed to be able to keep towels and basics stocked, and most of the time we were given brown bath towels, which are exactly like the ones used at the pool. You have to wonder if they are properly sanitized. Our first night at the steak house there was no air conditioning, it was unbearable. The elevators are not air conditioned, and the wait time is long as there are only 2. The staff (even in the "prestigious" Diamond Club) totally ignored you after your arrival. Forget the baloney about your butlers, they only called on us sporadically. The wait times for food in the restaurants were long, the quality of the food was average. They are very limited with vegetarian options. I never saw a veggie burger on any of the menus. I do eat seafood so I was okay, although the options again were very limited. We had to ask several times for bottles of water for our mini fridge, we would leave notes and they would be ignored. The staff is unorganized, most of them unfriendly, would step in front of you in the buffet line for food, and uncaring. We reserved 3 rooms in the Diamond Club, there was nothing "Diamond" about it! We were constantly being hustled about buying a timeshare, which they are building 24/7 and they worked (jackhammering) all night long. We took an expensive family excursion and was "hustled" for cash by the person who set it up (we went thru our butler). I have nothing positive to say about this resort. I don't plan on ever going back to the Royalton. I will be returning to Jamaica in September and will be staying at another All Inclusive resort in Negril.


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Mukwonago, WI
Age: 55-64
Travel: 7+ trips/year

July 26, 2016
Would not recommend to my worst enemy

This place is definitely not worth the money and especially the diamond club. Some of the staff provided excellent service, but that was only some of the staff. It wasn't very clean and the food wasn't that good, expect for the Japanese Steak House. Our room was very small, no room for your luggage. Sliding door to the balcony was broken, would not shut properly or lock. A/C didn't work consistently. Shower door leak, bathroom sink leaked. Toilet seat was loose. The list could go on and on and on, but I won't waste my time, so don't waste yours! If you really want to go to Jamaica, I suggest you read reviews thoroughly!!!! I will never go back to this place ever again. The only thing The Royalton White Sands has going for them is a few select dedicated employees!!!!


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Overall Rating: 1
Value
 
1.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Arapahoe, NC
Age: 45-54
Travel: 1-2 trips/year

Room Information

Royalton White Sands features 352 ultra-modern rooms. Each room is air-conditioned and includes Dreambeds (TM), an exclusively designed pillow top bed made for Royalton Resorts. You'll also get to enjoy high quality bedding, private bath with a rain shower, deluxe amenities, satellite TV, Bluetooth audio station, USB re-charging station, mini-bar and so much more.

Room Details

Luxury Room
Hotel/Studio Unit Details

Luxury Ocean View
Hotel/Studio Unit Details

Family Jacuzzi Ocean View Suite
Hotel/Studio Unit Details

Luxury Ocean View Room Diamond Club
Hotel/Studio Unit Details

What's to Love

Royalton White Sands is a brand new, super modern resort with gorgeous pools, luxury rooms and the best all-inclusive service! You'll have 24-hour room service and concierge service around the clock.
 

What We'd Change

The resort is located about 30 minutes outside of Montego Bay, so there is not any shopping or nightlife around. But, you'll love being able to fully relax at the resort.
 

Why You Should Go

The resort offers excellent service with many upgrades you won't find at other resorts, like free Wi-Fi, hassle free dining, activities during the day and at night, all set on a gorgeous white, sandy beach.

Available Amenities

  • Tour Assistance
  • Beach
  • Beach Bar
  • Volleyball
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Snorkeling
  • Pool Bar
  • Scuba Diving ($)
  • Windsurfing
  • Aerobics
  • Dance Classes
  • Medical Services ($)
  • Game Room
  • Billiards
  • Scuba Lessons
  • 5 Restaurants
  • 6 Bars/Lounges
  • Teen Club
  • Massage/Spa Treatments ($)
  • Catamarans
  • Room Service
  • Sports Bar
  • Flat Screen Television
  • Alarm Clock/Radio
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Pool Towels (complimentary)
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Swimming Pool
  • Dive Shop ($)
  • Gift Shop ($)
  • Babysitting Services ($)
  • Non-Smoking
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Royalton White Sands

Highway A1, Mountain Spring

876-632 7401

Hotel Description

Royalton White Sands Resort: Modern Design with Exclusive All-In Luxury

Exclusive All-In Luxury ™ is what sets this ultra-modern resort apart from the others. At Royalton White Sands Resort, you'll have upgraded service and amenities you don't always have at all-inclusive resorts. With hassle free dining, concierge service around-the-clock and exclusive Dreambeds ™ made especially for Royalton Resorts, your vacation experience is top on their list!

Royalton White Sands Resort will be the escape you're looking for as you re-connect with a loved one, your family or both! This slice of paradise is located just outside of Montego Bay, in the Trelawny area, a 30 minute drive from the airport. Royalton White Sands sits on a quiet stretch of white sands and bright blue waters, with lush tropical vegetation surrounding the resort. Whether you're spending your day at the Splash Pool, having fun exploring all the activities on-site at the resort or treating yourself to a late lunch by the beach, your day is bound to be full of pampering in the Jamaican sunshine.

Let your cares melt away at this Jamaican gem. Royalton White Sands Resort is the All-In Luxury™ you'll need.

This hotel is All-Inclusive.
Features include:

  • Unlimited luxury dining 24-hours a day
  • Unlimited drinks, including domestic beers and cocktails
  • Concierge service around the clock
  • Bluetooth audio station
  • USB recharging station
  • Daily activities
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Gourmet Marche
Type:
International Buffet
Hours: Open daily.
Description: Buffet featuring a little bit of everything for your to enjoy.

Zen
Type:
Japanese
Hours: Open daily dinner.
Description: Explore the best of Japanese cuisine at this a la carte restaurant.
Dress code: Evening casual for dinner.

Grazie Italian Trattoria
Type:
Italian
Hours: Open for lunch and late snacks.
Description: Traditional Italian favorites.

Hunter
Type:
Steakhouse
Hours: Open daily dinner.
Description: Inspire your senses with a fine dining experience at the stylish steakhouse restaurant.

Score
Type:
Sports Bar Grill
Hours: Open daily.
Description: Pub and grill specialties served in a casual atmosphere.

OPA!
Type:
Mediterranean
Hours: Open daily.
Description: Dine on delicious Mediterranean favorites from land and sea.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Open daily.

Sports Bar
Open daily.

Beach Bar
Open daily.

Martini Bar
Open daily.

Grill Bar
Open daily.

Swim-up Bar
Open daily.



BEACH

Royalton White Sands Resort sits on gorgeous white sands with crystal blue waters. Beach loungers are available.

POOLS

Spend some time relaxing at one of the resort's 3 pools. Loungers and towels are available, plus you can grab a drink at the resort's swim-up bar.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Kayaking
  • Introductory Scuba lesson
  • Beach & Pool Olympics
Available for an additional charge:
  • Motorized water sports

Land
    .
  • Fitness
  • Aerobics
  • Table tennis
  • Cooking classes
  • Reggae classes
  • Open air theatre
  • Trivia games

Available for an additional charge:

  • Fitness trainer
  • Slot machines


INTERNET

Complimentary Wi-Fi is available throughout the resort.


SPA SERVICES

Royalton White Sands offers a full-service spa.
  • Massages
  • Salon
  • Jacuzzi
  • Sauna & Steam Room


WEDDING SERVICES

Let the wedding planners at Royalton White Sands make your destination wedding all that you dreamed about. Please contact the front desk directly for more details.

CHILD CARE

A Kids' Adventures program is available for children 2-12 years old.
  • Secure facilities
  • Cartoons
  • Games
  • Playground
A Teens' Lounge is available for teens ages 13-17.
  • Arcade games
  • Play Station
  • Wi-Fi area with charging stations
  • Pool table
  • Table tennis


ADDITIONAL INFORMATION

Location
The resort is located just outside Montego Bay, in Trelawny. It will take you 30 minutes from Sangster International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel with the following exceptions:
A 4-night minimum stay is required for travel Dec 23, 2016-Jan 2, 2017 & Apr 9-17, 2017.

Resort Update
Royalton White Sands has contacted us to advise of upcoming enhancements to their restaurants:

Score Sports Bar & Lounge/ Pub & Grill will be closed during the period June 27, 2016 - September 15, 2016 for an expansion and enhancements. While this transformation takes place, suitable provisions for Sports Event Guarantee™ will be provided in the current location until the end of the Olympic Games. From August 22, 2016 - September 15, 2016 guests will be accommodated at the Lobby Bar area offering the Sports Event Guarantee.

Hunter Steakhouse at Royalton White Sands will be closed September 1, 2016 until October 1, 2016 and will reopen as Jade/ Asian Cuisine. The new Hunter Steakhouse will be constructed at Royalton Blue Waters and opening its doors by November 1, 2016. During this conversion guests will be perfectly accommodated at Grazie/ Italian Restaurant where both Italian & Steakhouse menus will be offered.

Beginning October 10, 2016, the existing main buffet will be closed and transformed into two additional fine dining restaurants - Calypso/West Indies Cuisine & Armadillo /Tex - Mex Cuisine. The conversion of these two restaurants will conclude within 30 days from works commencement date. A new Gourmet Marche International Buffet will be operational at Royalton Blue Waters by and will provide services for both Royalton White Sands & Royalton Blue Waters as planned.

Royalton anticipates no major disruption during this enhancement period. Rest assured the dynamic team at Royalton White Sands will work assiduously to provide the highest level of guest experience. All guests at Royalton White Sands will have access to the Restaurants & Lazy River at Royalton Blue Waters.

All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Luxury Room
  • $150 Resort Credit
  • Travel: Aug 24-Sep 30 & Oct 11-13
  • Book By: October 9
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