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Riu Yucatan

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $549 All-Inclusive
Info Customer Reviews Questions & Answers

This sunny, seaside everything-you-want resort reigns as the first rockin' Riu to hit the shores in Mexico. And its prim ... More

Customer Rating 43 Reviews
Value
 
4.1
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.6
4.1 out of 5
"Beautiful resort! Great service and everyone is so nice! Only problem is that you literally have to wake up at 5am to save a pool side chair for shade!" – Remo
45 out of 52 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.6
4.1 out of 5
"Beautiful resort! Great service and everyone is so nice! Only problem is that you literally have to wake up at 5am to save a pool side chair for shade!" – Remo
45 out of 52 (87%) customers would recommend this product to a friend.
Typical walkway, Jan 2011 View from our balcony Riu Yucatan beach Our room Beach view XHel-Ha Paradise
All Customer Reviews
1-4 of 43 reviews. Sort by
September 14, 2016
A little disappointed

First the good, the staff was great! The swimming pool was nice and there were enough chairs to accommodate everybody. They had a decent selection of alcohol and the bar. Now the less good, there are 3 theme restaurants at the resort only the Italian had good food, the steak house and Mexican were mediocre, we only went to the buffet once so. All the food was very blend and tasted the same. It was very hot when we were there (high humidity) and no AC to cool down except in the rooms even the indoor restaurants had no AC (maybe I am spoiled living in TX) The rooms were nothing special they have 2 twins that made one bed and it needs some updates. There is AC in the room but it is capped to 25C (roughly 80F) and a fan. We stayed for 10 nights and the sheets never got replaced, I don’t except them to change them daily but 10 days? The experience with Cheap Caribbean was great, I mailed the once and had a response back in no time. I will use them again in the future.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Forth Worth, TX
Age: 45-54
Travel: 3-6 trips/year

July 5, 2016
Okay place for vacation

My first time in Mexico,Service was good .. Food was okay , but lots lots of mosquitos all over the food and inside drinks. Other the that the place is good , rooms is not the best


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

July 5, 2016
A much needed vacation

We have stayed with RIU resorts for several trips throughout the Caribbean and all have been great. This hotel was no exception. The staff is great, always so welcoming and friendly. The food was good and the variety is awesome. The beach is gorgeous and there is plenty of it. We never had trouble finding chairs on the beach in our desired location. The resort has several daily activities for you to get involved in such as yoga and Zumba on the beach, volleyball, horseshoes, and more. They also provide kayaks and snorkel gear free of charge. Our only complaints during our stay were 1) our original room was quite a distance from the beach. While there aren't any ocean view rooms, buildings 7, 8, and 9 have the longest walks to the beach making them less desirable for most guests. 2) the second room we were given in a building closer to the beach had a foul sewer smell that was quite off-putting. We did find that closing the toilet room door and making sure the shower door was closed helped, but it didn't completely eliminate the smell. We did notice the smell outside of the buildings in a few different spots on the resort. It did however look like there were a few guys working on the issue.

A much needed vacation A much needed vacation
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Tulsa, OK
Age: 25-34

June 27, 2016
Mi Familia

I loved this placed. From the time we arrived until our departure, we received 5 star service. The staff were warm and welcoming. After 2 days you start to feel like family. The staff shows pride in their work, very close attention to detail, this place remained clean 24/7! Bedrooms were large, nice balcony, mini bar stocked each day with bottled water, sodas, beer. Gym had decent equipment, to my surprise! Food was delicious. Buffets offered, seasonal choices for fruits, and vegetarian dishes. Pools were nice, beach very clean! Bar staff fun and up beat, especially Beatriz, she can make a killer Mango Margarita, so can Leonardo! :) Can't wait to get back this place! Mi hogar lejos de casa!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Texas
Age: 45-54
Travel: 3-6 trips/year

Room Information

Riu Yucatan features 507 guestrooms that are decorated in fresh, bright colors and furnishings. Amenities include air conditioning, ceiling fan, Satellite TV, telephone, radio alarm clock, 110 V, in-room safe, bathroom with shower, hair dryer, mini-bar with liquor dispenser and a balcony or terrace.

Room Details

Double Room (DDSB)
Hotel/Studio Unit Details

What's to Love

All-inclusive everything: the cocktails, the grub, the utter awesomeness of it all.

Your beach lounger will sit on the white sands in Playa del Carmen - beachy paradise found.

Mix up your own cocktails in your room - liquor dispenser loaded up and ready to go.

Book much needed "you time" at Renova Spa - a massage in the morn, a facial at night - you deserve it.

Nightly entertainment keeps the energy alive, and when you need to let loose, La Pinata Club is ready to roll.

Authentic Mexican food - so good. Who doesn't love chips & guacamole everyday?

 

What We'd Change

The a la carte restaurants are popular, so don't delay in making dinner reservations. You don't want to miss making your taste buds happy with these yummy eateries.

 

Why You Should Go

You're within walking distance of shopping on "5th Avenue" - Playa's retail hub of local treasures and restaurants.

Eat, play, drink at the other Riu resort's near here - Riu Playacar, Riu Palace Riviera Maya & Riu Palace Mexico.

Coolio excursions are nearby: ancient Mayan ruins, Sian Ka'an Reserve or the Crococun Zoo.

Let the kids have their own fun at RiuLand. And, you? Find a swaying palm and perch your lounger for the day.

You can get wet n' wild with snorkeling, body boards, kayaking, sailing and windsurfing.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 4 Restaurants
  • 6 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Spa ($)
  • Beach Towels
  • Catamarans
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Car Rental Available ($)
  • Game Room ($)
  • Internet Access


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Scooter/Moped Rental
  • Scuba Diving
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Riu Yucatan

Avenida Xaman-Ha Manzana 3, Lote 1, Condominio Playacar

+52 98 48 77 20 50

Hotel Description

Riu Yucatan: All-Inclusive Fun on the Sunny Shores of Playa del Carmen

This sunny, seaside everything-you-want resort reigns as the first rockin' Riu to hit the shores in Mexico. And its prime location in sweet Playa del Carmen makes it a fan favorite, no doubt. Not only do you get one of the prettiest beaches out back, but you're also close to local shopping, restaurants and of course, three sister resorts, which means triple the fun. You can splash around in one of their pools and sample a cocktail or two. Riu Yucatan definitely delivers happiness. And then some.

It's Time to Get Your Riu On.



DINING

Riu serves up the cuisines - complete buffet with "live" cooking stations, so you can order exactly what you want, plus your favorites at night - Italian, Asian and Mexican. Taste test at nearby sister Riu resorts - we know you're curious about their salsa. Dining privileges available for lunch and snacks. Dig in.

Sicilia
Type: Italian
Hours: Dinner - daily, 6:30pm-10pm
Description: Featuring a host of Italian specialties.

Shanghai
Type: Asian
Hours: Daily, 6:45pm-8pm and 8:45pm-10pm
Description: Featuring a buffet filled with traditional Asian favorites. Reservations are required.
Dress Code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Margarita
Type: Grill
Hours: Breakfast - daily, 10:30am-noon; Lunch - daily, noon-4pm; Dinner - daily, 6:45pm-8pm and 8:45pm-10pm; Snacks - daily, 4pm-6pm and 10:30pm-11:30pm
Description: La Margarita is located beside the pool. Reservations are required.
Dress Code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: La Hacienda features buffet and spot cooking stations and a theme buffet twice a week.

All hours subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Tulum
Swim-up bar. Daily, 8am-8pm.

Cozumel
Swim-up bar. Daily, 8am-8pm.

Mezcal
Pavilion bar. Daily, 8am-8pm.

Tequila
Pavilion bar. Daily, 8am-8pm.

El Templo
Lounge bar. Daily, 8am-8pm.

La Cantina
Lobby bar. Daily, 10am-7am.



BEACHES AND POOLS

On the white sandy shores in Playa del Carmen, this dreamy beach packs in tons of fun. Turquoise waters ideal for splish-splashing, plus snorkeling, windsurfing and body boards. Just a few barefoot steps away, you can sink into a lounger by one of three pools. Check out the swim-up bar - a favorite watering hole.

SPORTS/ACTIVITIES

Water
  • Snorkeling
  • Kayak
  • Windsurfing
  • Body boarding
  • Scuba lesson in pool
Land
  • Fitness
  • Tennis
  • Table tennis
  • Volleyball

Golf
This beachfront resort is located in the Playacar resort complex, adjacent to a championship golf course.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa at Riu Yucatan offers massages and beauty treatments.

WEDDING/HONEYMOON

Riu Yucantan has the perfect spot to tie the knot. Choose one of their wedding packages to make your day unforgettable and perfect! Please contact the resort directly for more information.

CHILD CARE

Riu Yucatan offers daily programs for children ages 4-7 and 8-12 at RiuLand. Activities include:
  • Arts and crafts
  • Games
  • Activities
  • Playground
  • Pool


ADDITIONAL INFORMATION

Location
Riu Yucatan is located in the Yucatan peninsula, 1.9 mi from Playa del Carmen and 34 mi from Cancun International Airport (CUN).

Check In/Check Out
Check-In: 3pm. Check-Out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your reservation.

Minimum Stay
A 3-night minimum stay is required.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the resort except in specifically designated areas.

Currency Policy
Please note that as of Jun 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Double Room
  • $35 Renova Spa Credit
  • Travel: Now - October 26
  • Book By: October 20
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5 days, 4 nights
Travel Dates 9/25 - 10/26
Starting at $549 was $929
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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Travel Dates 10/27 - 12/23
Starting at $619 was $1059
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Travel Dates 1/2 - 1/20
Starting at $729 was $1159
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Travel Dates 1/21 - 3/31
Starting at $809 was $1169
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Starting at $699 was $1109
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts