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Riu Yucatan

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $749 All-Inclusive
Info Customer Reviews Questions & Answers

This sunny, seaside everything-you-want resort reigns as the first rockin' Riu to hit the shores in Mexico. And its prim ... More

Customer Rating 45 Reviews
Value
 
4.1
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.6
4.1 out of 5
"Beautiful resort! Great service and everyone is so nice! Only problem is that you literally have to wake up at 5am to save a pool side chair for shade!" – Remo
47 out of 54 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.4
Beaches & Pools
 
4.5
Dining Options
 
3.8
Room Comfort
 
3.6
4.1 out of 5
"Beautiful resort! Great service and everyone is so nice! Only problem is that you literally have to wake up at 5am to save a pool side chair for shade!" – Remo
47 out of 54 (87%) customers would recommend this product to a friend.
View from our balcony Paradise Typical walkway, Jan 2011 Beach view XHel-Ha Our room Riu Yucatan beach
All Customer Reviews
1-4 of 45 reviews. Sort by
October 14, 2016
Awesome Vacation

Very nice resort. Pools and bars were really good. Different kinds through out the hotel. Shows are at a high level and varied ever day. Activities for the family all. Access to other two hotel from the chain. Both of them with different themes that make your vacation a really experience. Rooms are well prepared and set for your relax. Although we had a minor issue but they fixed right away. Personnel very welcoming aside from a few bartenders. Dining options varied but all with limited menu options depending on the time you arrive. The buffet was always top notch. Beach beautiful and you can walk along it to see the other resorts and people.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: San Antonio, TX
Age: 25-34
Travel: 1-2 trips/year

October 5, 2016
September 2016

My boyfriend and I purchased our vacation in the beginning of August and we were going for my birthday and our anniversary, I had emailed the hotel telling them of the celebrations and when we walked into our room it was all decorated and we had champagne and chocolate covered strawberries which was very sweet! The room was nice except that we had a leak from the A/C and the shower door was broken but nothing we couldn't deal with, and just so you know there is no privacy for the shower, the toilet is in its own little room with a door but the shower has no privacy at all! The hotel itself is outside, there are no elevators and there are building of the rooms so like apartment/condo style and you are outside right when you walk out the lobby and outside when you walk out of your room, the nice thing is (because I kept getting lost) they have signs which way everything is. There is a jungle right there where you see little animals but they are not dangerous. We had room 2315 and it was nice because it was in the middle of everything, so our walk to the beach was the same as our walk to the lobby. We were at the beach most of the time because we loved it, the water was nice and clean. And the bar was just up the stairs from the beach. They had a good amount of beach chairs and the palm trees were nice because of the shade. On the beach they had somethings we did were snorkeling and kayaking which was on our package and I'm sure its complimentary for everyone at the hotel. We went to the pool a couple times but we didn't care for it because it wasn't very clean and it closed very early. The good thing is that they had the Ibiza bar where it was very calm and the pool with that bar is nice and quiet. The Cozumel bar with its pool was loud and crazy. We didn't go to the children's pool because we had no reason to but it wasn't very close by so I don't know how convenient that is. The restaurants were nice and the food was good. The only downside was that the brochure in the room that tells you about the restaurants was inaccurate so call before you plan anything just incase they changed anything and didn't let you know. The alcohol wasn't that great like the drinks; they were very watered down.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Chicago, IL
Age: 19-24
Travel: 1-2 trips/year

September 14, 2016
A little disappointed

First the good, the staff was great! The swimming pool was nice and there were enough chairs to accommodate everybody. They had a decent selection of alcohol and the bar. Now the less good, there are 3 theme restaurants at the resort only the Italian had good food, the steak house and Mexican were mediocre, we only went to the buffet once so. All the food was very blend and tasted the same. It was very hot when we were there (high humidity) and no AC to cool down except in the rooms even the indoor restaurants had no AC (maybe I am spoiled living in TX) The rooms were nothing special they have 2 twins that made one bed and it needs some updates. There is AC in the room but it is capped to 25C (roughly 80F) and a fan. We stayed for 10 nights and the sheets never got replaced, I don’t except them to change them daily but 10 days? The experience with Cheap Caribbean was great, I mailed the once and had a response back in no time. I will use them again in the future.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Forth Worth, TX
Age: 45-54
Travel: 3-6 trips/year

July 5, 2016
Okay place for vacation

My first time in Mexico,Service was good .. Food was okay , but lots lots of mosquitos all over the food and inside drinks. Other the that the place is good , rooms is not the best


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

Room Information

Riu Yucatan features 507 guestrooms that are decorated in fresh, bright colors and furnishings. Amenities include air conditioning, ceiling fan, Satellite TV, telephone, radio alarm clock, 110 V, in-room safe, bathroom with shower, hair dryer, mini-bar with liquor dispenser and a balcony or terrace.

Room Details

Double Room (DDSB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

Your beach lounger will sit on the white sands in Playa del Carmen - beachy paradise found.

Mix up your own cocktails in your room - liquor dispenser loaded up and ready to go.

Book much needed "you time" at Renova Spa - a massage in the morn, a facial at night - you deserve it.

Nightly entertainment keeps the energy alive, and when you need to let loose, La Pinata Club is ready to roll.

Authentic Mexican food - so good. Who doesn't love chips & guacamole everyday?

 

What We'd Change

Guys - you might pack some long pants in case you need them to wear out to the a la carte restaurants at night.

 

Why You Should Go

You're within walking distance of shopping on "5th Avenue" - Playa's retail hub of local treasures and restaurants.

Eat, play, drink at the other Riu resort's near here - Riu Playacar, Riu Palace Riviera Maya & Riu Palace Mexico.

Coolio excursions are nearby: ancient Mayan ruins, Sian Ka'an Reserve or the Crococun Zoo.

Let the kids have their own fun at RiuLand. And, you? Find a swaying palm and perch your lounger for the day.

You can get wet n' wild with snorkeling, body boards, kayaking, sailing and windsurfing.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 4 Restaurants
  • 6 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Spa ($)
  • Beach Towels
  • Catamarans
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Car Rental Available ($)
  • Game Room ($)
  • Internet Access


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Scooter/Moped Rental
  • Scuba Diving
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Riu Yucatan

Avenida Xaman-Ha Manzana 3, Lote 1, Condominio Playacar

+52 98 48 77 20 50

Hotel Description

Riu Yucatan: All-Inclusive Fun on the Sunny Shores of Playa del Carmen

This sunny, seaside everything-you-want resort reigns as the first rockin' Riu to hit the shores in Mexico. And its prime location in sweet Playa del Carmen makes it a fan favorite, no doubt. Not only do you get one of the prettiest beaches out back, but you're also close to local shopping, restaurants and of course, three sister resorts, which means triple the fun. You can splash around in one of their pools and sample a cocktail or two. Riu Yucatan definitely delivers happiness. And then some.

It's Time to Get Your Riu On.



DINING

Riu serves up the cuisines - complete buffet with "live" cooking stations, so you can order exactly what you want, plus your favorites at night - Italian, Asian and Mexican. Taste test at nearby sister Riu resorts - we know you're curious about their salsa. Dining privileges available for lunch and snacks. Dig in.

Sicilia
Type: Italian
Hours: Dinner - daily, 6:30pm-10pm
Description: Featuring a host of Italian specialties.

Shanghai
Type: Asian
Hours: Daily, 6:45pm-8pm and 8:45pm-10pm
Description: Featuring a buffet filled with traditional Asian favorites.
Dress Code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Margarita
Type: Grill
Hours: Breakfast - daily, 10:30am-noon; Lunch - daily, noon-4pm; Dinner - daily, 6:45pm-8pm and 8:45pm-10pm; Snacks - daily, 4pm-6pm and 10:30pm-11:30pm
Description: La Margarita is located beside the pool.
Dress Code: Elegant casual. Gentlemen are required to wear long pants and a collared shirt.

La Hacienda
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: La Hacienda features buffet and spot cooking stations and a theme buffet twice a week.

All hours subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Tulum
Swim-up bar. Daily, 8am-8pm.

Cozumel
Swim-up bar. Daily, 8am-8pm.

Mezcal
Pavilion bar. Daily, 8am-8pm.

Tequila
Pavilion bar. Daily, 8am-8pm.

El Templo
Lounge bar. Daily, 8am-8pm.

La Cantina
Lobby bar. Daily, 10am-7am.



BEACHES AND POOLS

On the white sandy shores in Playa del Carmen, this dreamy beach packs in tons of fun. Turquoise waters ideal for splish-splashing, plus snorkeling, windsurfing and body boards. Just a few barefoot steps away, you can sink into a lounger by one of three pools. Check out the swim-up bar - a favorite watering hole.

SPORTS/ACTIVITIES

Water
  • Snorkeling
  • Kayak
  • Windsurfing
  • Body boarding
  • Scuba lesson in pool
Land
  • Fitness
  • Tennis
  • Table tennis
  • Volleyball

Golf
This beachfront resort is located in the Playacar resort complex, adjacent to a championship golf course.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Renova Spa at Riu Yucatan offers massages and beauty treatments.

WEDDING/HONEYMOON

Riu Yucantan has the perfect spot to tie the knot. Choose one of their wedding packages to make your day unforgettable and perfect! Please contact the resort directly for more information.

CHILD CARE

Riu Yucatan offers daily programs for children ages 4-7 and 8-12 at RiuLand. Activities include:
  • Arts and crafts
  • Games
  • Activities
  • Playground
  • Pool


ADDITIONAL INFORMATION

Location
Riu Yucatan is located in the Yucatan peninsula, 1.9 mi from Playa del Carmen and 34 mi from Cancun International Airport (CUN).

Check In/Check Out
Check-In: 3pm. Check-Out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your reservation.

Minimum Stay
A 3-night minimum stay is required to stay at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the resort except in specifically designated areas.

Currency Policy
Please note that as of Jun 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk. ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Double Room
  • Travel: May 1 - June 22, 2017
  • Book By: January 31
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5 days, 4 nights
Travel Dates 1/2 - 1/20
Starting at $749 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
5 days, 4 nights
Travel Dates 1/21 - 4/16
Starting at $819 was $1269
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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6 days, 5 nights
Travel Dates 4/1 - 8/17
Starting at $799 was $1139
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Call one of our U.S. based Beach Experts.

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7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts