Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

25429 reviews

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  Good

  Great stay! Like any all inclusive hotel, food just okay but overall really nice stay. Staff is nice and service is really good.

  Dec 26, 2025
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  Cabo get away

  Beautiful resort we stay for the whole week inside the hotel they all we need inside! We dont visit downtown non a single day Food drinks good service by Eleazar at main pool,

  Dec 26, 2025
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  Don't come here.

  I've been here less than 24 hours and it's been a horrendous experience. I waited in line to check in for almost 1 hour. This is not because the line was extremely long (there were 4 groups in front of me)... do I know why it took so long? I do not. We then get checked into our room, grab dinner, come back to our room to give our son a bath and discover there's no hot water. When I call Guest Services to report the issue I'm confronted with rude belligerence like I'm the one who has caused the issue with the hot water. We then go to set up the sofa bed for our son and discover the mattress is soaking wet- soaked straight through the sheet we placed on the bed. If I could go back in time and warn myself to not book this place I'd be 7k richer. But absence that, I recommend you avoid the same costly mistake I made and avoid this place at all costs.

  Dec 25, 2025
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  Bad experience

  Old hotel, rooms don’t look nothing like on photos, dirty and ugly, no appliances and smells like mold. You have to request little cart to ride to restaurants and pool. You can’t walk in property at all. Everything falling apart in the room, service very very very slow. 2 hours to get towels( 2 towels for 5 people in the room ) I don’t even know where to end with this review. Experience is very sad and bad and WiFi very slow. Big disappointment. I wish I stayed somewhere else

  Dec 25, 2025
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  Return trip to PBSB

  This was our 4th trip to PBSB. We keep returning because it is consistently great, with excellent food and service, The addition of La Choya taco truck is excellent, the food and atmosphere is exactly what you'd want from a taco truck. A few areas that could use some improvement: - The elevator music in all the restaurants is awful, and gets increasingly annoying over a long stay - We tried to order room service once, at 6am just for a pot of coffee and over an hour later it hadn't arrived to we cancelled it and went to get coffee ourselves. - The showers aren't great, water pressure and temperature are pretty inconsistent - The pools felt quite cold. Maybe they're not heated at all in the winter, but the pool at PBLC on Medano was a much more comfortable temperature. Staff shoutouts: -Fausto at the Bistro. He has been there every trip we've been on at PBSB at always is so friendly, personable and provides great service. - Erick at the taco truck was incredible, and made visits there so fun - Freddie at the entrance / luggage assistance has also assisted us on all of our past trips and is so helpful and friendly - Alejandro at Tazuna, Nestor at the Market Bar. Omar at the Bistro, Elliott at the Market, and Adilene at the Bistro all provided incredible service.

  Dec 25, 2025