Majestic Mirage Punta Cana

Service was great, hotel was fantastic. Very clean and well kept. We originally did not get the room we booked but they made sure to fix the issue the following day. They told us to go about our day and they will move everything for us, which they did. Our butler for the week went above and beyond, jermenis. My only wishes was there was more for kids to do and a few more food options. Steak house and hibachi were our favorites. We could not try the French restaurant because our son was only 11 and you have to be 12. I will definitely visit this resort in the future.

The Majestic Mirage - Club one Adults only This has to be the worse experience I ever had staying outside the US. Upon arrival we waited about an hour to be checked in ( but I didn't complain about that because that's happened before and plus all I could think about was enjoying our vacation ). This hotel is still under renovation it was just built 6-7 months ago but originally when we looked into this hotel there was nothing but good reviews so we said lets go for it the construction is probably on the other side. Well I was wrong we met our butler Emmanuel and before taking us to the room he said just want to let us know out room is facing construction I have nothing to do with this just preparing you. That alone was a red flag why would they even have rooms that face construction why not just close off that side until the construction is done. Me and my boyfriend said you know what we'll live. We get to the room it's just how it looked in the pictures very beautiful and nice. We wanted to meet our friends for lunch so we set up the safe put our things down and go to leave the room. Guess what , the lock on the door doesn't work so I called my butler and told him he came back to the room to check it out. He slammed the door and it locked he said you need to slam it hard and it will work ..that's already strike two but you know what we are still trying to make the best out of things. Our third day there our power went out in the whole room nothing was working , light , tv outlets nothing and the AC even went out. I called my butler again and told him he said that he would send a technician to check it out but magically everything came back on. I go to check the safe and guess what it won't open the battery died in the safe. So now they have to call security to come and reset it. Both the technician and the security guy came and checked things out and fixed whatever problems but then the power goes out a second time. Now I'm angry and I Run down stairs and I talk to a manager he tells me he normally doesn't do this but since I'm upset he'll " give me spa credits " yeah I pretty much lost it why would I want a spa credit I demanded he change my room the following day. He told me he would. The next morning we got the call that our room would be changed they changed it to 3406 now a better room but will waiting in the lounge for a room change I spoke to so many other people who complained about their rooms from construction to having ants , one lady changed her room three times what type of vacation is that ? We get to the new room meet our friends at the pool have a wonderful time get to the room guess what the key card won't work the battery for the door died. I called my butler he came tried to figure it out then called a technician who came and changed the battery. At this point were just ready to go home. We heard that our original room 7312 was given to honeymooners. Which is ridiculous why do that to someone on their honeymoon. I woundnt recommend this hotel to anyone until it's fully established because it has too many kinks that need to be worked out. Also there's no true separation between the Adults and Children's side. We paid for adults only and there was children everywhere. Didn't bother me much but for people who want to escape children this hotel isn't it. The only good thing about the hotel was that the pools weren't crowded and you could always find a place to sit on the beach. The food was pretty decent. The rooms are really nice when functioning properly . And our butler Emmanuel was Amazing and he received a hefty tip. Other than that this trip was a disaster save yourself the trouble and find a different hotel The Barcelo Bavaro was wonderful.

The Majestic Meriage was by far the best all inclusive resort we have ever traveled to. Every staff member took responsibility to make our stay enjoyable from maintenance staff all the way up to our private butler, Franklin. Since the resort was new it had all the conveniences of home but with a view that was stunning. We would highly recommend choosing this resort for your vacation in Punta Cana. The Dominian Republic people were accomodating and friendly from the airport all the way to the resort area. We will definitely return!

I had the most amazing time at the majestic mirage in punta cana! Our butler Nathaniel was amazing. The dining options besides L'essence (didn't like the food options) were amazing! My boyfriend is a pestcatrian and they had great food options available for him. The staff is amazing. The food is excellent. We did 2 excursions; we did the buggy and saona island. The buggy booked through amstar was super fun. Saona island was a good experience but it was too long. The beach on majestic Mirage was more than enough. So I'd say to opt out of saona island there isn't much to see. The room was a little damp but if you shut the AC off to allow the room to dry up there isn't an issue. All of the resturants and buffets were great. The drinks are made based on how you ask the bartender to make it. We also went to drink point which is a local club which was super fun and safe. It's really cheap the taxi was $20 there and $20 back. Which is a little pricey. Overall the experience was great! I will be returning to majestic mirage. I'd definitely recommend it. Also, if you have any concerns about construction simply email the hotel and let they know you'd prefer to be away from it and they will accommodate you. I emailed them and let them know and they were more than accommendating.