Majestic Mirage Punta Cana

This was me and my husbands first all inclusive resort vacation and we absolutely loved everything about it! The Majestic Mirage was so beautiful! The staff there was amazing! All butler was always helpful and there when we needed him! We loved all of the activities that this resort had to offer! We cannot wait to return!

This was my first time coming to Majestic Mirage. I traveled here by myself (I'm a woman in my 30s). The resort is clean and the staff is super friendly. It seems like everyone knows my name. The nighttime entertainment was great. The food is decent, on par with other Dominican resorts I've visited. Although the resort is new, the room smelled kind of musty. However the room is huge and comfortable. I used the jacuzzi on the deck every evening. The last thing I will mention is that there weren't a lot of people here. Maybe it's the off season (June) but at other resorts I've visited, there are huge pool parties in the afternoon with dance music, etc so if you're looking for a party-type atmosphere, this isn't it. Perhaps it will be once it's open for a longer period of time. Overall, excellent value. Very happy with my vacation.

The resort was great, I gave it an overall score of 4 out of 5. For its value; all around flights, hotel, drinks and food you can't really beat the price we paid. The hotel service was close to perfect. The staff was welcoming, attentive, and available at all times of the day. I only ran into once minor issue at one of the bars, unfriendly staff memeber. The beach and pool of the resort was picture perfect and breath taking.It made for great picture taking. Dinning in the resort wasn't as I had anticipated. I was looking more for cultural food from the island which the resort lacked. However, there were many places to dine which was nice. Nothing was ever too packed and they had a sports bar which was open 24 hours a day. Lastly, our room and comfort was to the T perfect. Our butler was readily available and accommodating to our needs. Thanks to Elena, Andy, and Reinoso for a great experience!

My wife and I first arrived to the resort on a Sunday around 1pm. We took a transfer bus from the airport to the resort which took a little over an hour since there were multiple stops before us. We got off the bus and the driver got our bags for us. we walked up the few steps where a butler immediately took our luggage from us, gave us a ticket and said the luggage would be in our room. Right after that, a hostess gave us a damp washcloth to wash our face and hands with. the washcloth also smelled amazing. they directed us to the Mirage club lounge where we sat down in a beautiful room while the staff got our paperwork together. A lady brought us champagne and there was a buffet of hors d'oeuvres. About 20 minutes later our butler Geremis (pronounced Jeremy) took us and four other people on a tour of the resort. Our rooms would not be ready for a little while so he told us to go to lunch and meet back in 40 minutes. We met back with him and he took us to our room which had a honeymooner’s sash across the door. We walked in and he gave us a tour of the room. It was so beautiful! My wife and I were amazed by the elegance of the room. The room we stayed in was a club-level room, meaning it was adults-only section of the resort, upgraded alcohol in the mini-bar, separate lounges to relax and grab snacks, and of course butler service. There were 6 restaurants on the resort: a steakhouse, a Japanese grill, an Italian restaurant, an international restaurant, and two restaurants that served a little of everything—the marketplace and the seaside restaurant. We went to everyone except the international one, mainly because we looked at the menu ahead of time and nothing looked good to us. The food there was nothing extravagant but it was good. When you eat the meat at the steakhouse or anywhere else, don’t expect a prime piece of beef. It is average. It is definitely tasty with the spices they use but the meat quality itself was nothing special. Overall, I would say the food is good. Also, room service is INCLUDED, yes, free—no extra charge. We definitely took advantage of that. All drinks at the bars were also included. The only thing you would have to pay for would be an excursion, the spa, or premium wines at one of the restaurants. I would suggest to bring at least $60 dollars in $1 bills for tips. The staff who work there we were told by our travel guide only make $75 a week. We tipped for almost every meal, most times when we went to one of the bars and got a drink, the maids who cleaned the room, and our butler. Tips they say are already included but with all of the help the staff gives you will want to tip them. Our room got cleaned two times a day, first around 11am and again around 7pm. The mini bar was also restocked daily. Mini-bar included bottled water, coke, Fanta, sprite, a few different kinds of beer, and some chips. Also included were 5 bottles of more premium alcohol that were not restocked. The beach was amazing and the water was warm and felt so nice. There are sun beds and lounge chairs all over the beach. Several times a waiter came up to us and asked us what we wanted to drink and he brought them to us. The pools were also extremely clean and very big. Most people that you need to communicate with (Butler, waiters) know a good amount of English, some more than others. Our butler Geremis knew very good English. However, the maids and some of the other staff knew very little English. It may be best to brush up on your Spanish greetings before going. A few things we did not like: Vendors came up to us several times and asked if we wanted to have a photograph session and we could take pictures on the beach, etc. If it was one time, okay, no problem…but I believe we got asked four times and it was rather annoying. Once or twice at a meal the service was not good. If it had been a regular restaurant that was not in the resort, I probably would have walked out. Our orders got messed up and things we asked for were not brought to us. It was frustrating. But as I stated this happened once or twice. Most all of the servers were great and I was happy to tip them. Overall, I would highly recommend this resort. We had a great time. If you upgrade to the butler service, Geremis was a great butler and I would highly recommend him. We communicated with him via WhatsApp since there is no cell signal, only Wi-Fi. He texted us every morning and asked how we were doing and if we needed anything. We texted him multiple times asking a question or a request and he got back to us right away and did whatever we needed. It was a great honeymoon.