What We Love

  • Newly remodeled, this boutique retreat's bohemian vibe is situated right on the shores of Playa del Carmen.

Things to Know

  • Perfectly located with palapa-styled accommodations and hammocks on the balcony. 

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Aventura Restaurant
    Aventura has one of the best views in Playa del Carmen. Start your morning at our pool-front restaurant overlooking the Aventura pool and Caribbean Sea. A tasty daily buffet style breakfast is served including assorted breads and Mexican pastries, including the even popular pan de dulce.
  • La Loma
    La Loma is a thatched roof restaurant surrounded by tropical gardens and fountains located by the Pueblito section. It offers extensive buffet-style or four-course dinners. La Loma specializes in genuine Mexican and Yucatecan cuisine.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bell staff/porter†
  • Breakfast served in restaurant†
  • Buffet breakfast†
  • Business center†
  • Children welcome†
  • Cocktail lounge†
  • Complimentary in-room coffee or tea
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bell staff/porter†
  • Breakfast served in restaurant†
  • Buffet breakfast†
  • Business center†
  • Children welcome†
  • Cocktail lounge†
  • Complimentary in-room coffee or tea
  • Concierge desk†
  • Dinner served in restaurant†
  • Direct dial telephone
  • Doctor on call†
  • Dry cleaning†
  • Early check-in†
  • Fire safety compliant
  • Front desk
  • Full american breakfast†
  • Full service housekeeping
  • Gift/News stand
  • Hair dryer
  • High speed internet access†
  • High speed internet access for laptop in public areas
  • Housekeeping - daily
  • Interior corridors
  • Ironing board
  • Jacuzzi
  • Kennels†
  • Late check-out available†
  • Lobby coffee service†
  • Lounges/bars
  • Lunch served in restaurant†
  • Massage services
  • On-Site parking†
  • Outdoor pool
  • Parking†
  • Pets allowed†
  • Pool
  • Public area air conditioned
  • 2nd lock on guest doors
    Basic medical equipment on-site
    Building meets all current local, state and country building codes
    Camera monitoring parking area 24 hrs
    Camera recording parking area 24 hrs
    Complies with Local/State/Federal fire laws
    Doctor on call
    Emergency back-up generators
    Emergency evacuation plan
    Exterior doors (except lobby entrance) require key access at night
    Fire extinguishers
    First aid available
    Lighted parking area
    Lighted walkways
    Secondary locks on room windows
    Security
    U.S. Fire Safety compliant
    Video surveillance monitored 24 hrs a day
    Video surveillance of parking
    Video surveillance recorded 24 hrs a day
  • Spa
  • Storage space
  • Tour/sightseeing desk†
  • Wakeup service†
  • Water sports
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
  • Fax Machine†
  • Full Business Center†
  • High Speed Internet Connection
  • Meeting Facilities†
  • On-Site Business Center†
  • Wireless Connectivity
  • Wireless Internet Connection

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's program, onsite †
  • Jacuzzi †
  • Pool †
  • Spa †

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4353 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect for "me" time

    Writing this review after a recent (June 17-23) solo stay at Mahekal Beach Resort. This was a trip for some down time encouraged by family and friends...and what a perfect spot for it! I felt at peace for the entire trip, as well as safe being a solo female traveler. I had the all-inclusive package which I felt was well worth the cost, even though I had a few meals in town. And yes, it really IS just a very short walk to 5th avenue (but yet not the busiest part with more tourists, which I thought was even better). The all-inclusive food and drink experience is not your typical belly-up-to-the-buffet meal, but rather most meals are made just for you when you order off the menu. There is a breakfast buffet at Las Olas near the beach where you can also have various types of eggs and a few other dishes made to order. Daily buffet items included pancakes, French toast, potatoes, roasted veg, beans, fresh fruits and juices, yogurts, breads and delicious pastries. These are the thoughtful, delicate type, not the mass produced donuts topped with sugary glaze. Even though I was there during a slower time, items were constantly being refreshed. I should also mention they have a grill where fresh tortillas are made to order, and can be filled with a few different proteins and veggies as you wish (thanks Bonetta!). And the servers were very attentive and friendly. A special shout out to Sophie--you are the BEST!!! Happy Birthday, girl! I hope you had the chilaquiles :-) ! The chef also came out to speak with me about the conchita pibil which was delish--I'm sorry I didn't get her name, but she was so sweet. The guys at the Olas bar were always ready with a bottle of cold water or fresh beverage made with care throughout the day. Try the mango mezcalita...my new fave. Thanks guys! I would call the rooms modern rustic, which I happen to love. Floors are stone, woods are dark, and decor minimal...but tasteful and comfortable. My deck had a table with 2 chairs, hammock, and 2 loungers--very good size--with an outdoor fan and light. Windows have shutter mechanisms on the inside and are screened, in the event you want the ocean breeze and sounds of the tropics. Even though I had an ocean view room, I backed up to a small area of lush greenery and was just a turn off the beaten path--perfect location. I think each of the little buildings housed no more than 3-6 units. The resort spans both sides of a public beach access, but I did not find this to be crowded or bothersome, and enjoyed the opportunity to appreciate some of the local activity. The beach areas and entrances to the resort were manned by security guards at what seemed to be all hours (I did come back late a couple nights and they were there to greet me). The side of the resort opposite from me was more of a jungle setting with several pools, and the other restaurant I dined at for dinner-Fuego. Everything is prepared over hardwood fire, and is served elegantly with a gourmet and nod-to-Mayan flare. EVERYTHING I ordered was delicious. But if you have never had grilled Caribbean lobster, note that you are not getting a giant pristine red tail dripping with butter. Expect a charred half lobster that you really have to enjoy best by getting a little messy and digging in with your hands. But yes, there is still a dish of clarified butter for dipping. Flavors are very delicately balanced, with the poblano cheese cake being the perfect example. Just a subtle hint of smoky heat, with pistachio and cream liquor sauces. I left my e-mail hoping the chef would share the recipe. And thanks Eduardo, you were always so attentive! I also want to mention Daniel at the concierge desk. I spoken with Daniel the night before I left when I experienced a small issue with my room. Even though I was checking out in about 12 hours, Daniel went above and beyond to ensure my last night was just as good as all the others and addressed the issue immediately. Thank you! With all the patches of tropical forested areas, you will see some local critters--racoons, coatis, and the like. And yes, you may encounter a few insects. The room is equipped with a repellant incense coil and small spray bottle of mosquito repellant. I was there for a week (hot and very humid) and did not have to use either of these once (and you bet I was in that hammock outside at least once every day!). I did observe a small colony of what appeared to be some type of leaf cutter ants carrying their bits of leaves and flowers, traveling single file to some hidden destination in a forested area. They were off the beaten path and bothering no one. It is amazing where you can find the beauty of nature when you look for it. I encourage you to consider this small, unique resort if you appreciate the types of things I mentioned, but if you are looking for the kids to be entertained on their own all day and grab chicken nuggets and ice cream at will, this is not the place. I hope to return soon.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful place

    I cannot believe this place is real it’s honestly stunning! The staff are amazing, kind and always happy to help, Josue, the entertainer is out of this world, he has made our holiday! I cannot recommend this place enough it’s a kind and safe environment and the food is 10000/10!!

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disgusting hotel - bug infested and blood stained sheets / towels

    If You Value Sleep, Hygiene, and Basic Human Dignity — STAY FAR AWAY This was hands down the worst hotel experience of my life. I booked this place thinking it would be a step up from others in the area. It was more expensive and had decent reviews, so I assumed it would be clean and comfortable. I could not have been more wrong. Our room was INFESTED with bugs — not just lurking in corners, but on the actual bed. At one point, a cockroach hit us in the head while we were sleeping. I woke up with bites all over the bottoms of my legs, and I’m pretty sure the beds are crawling with either bed bugs or fleas — take your pick, neither is acceptable. We had to switch rooms FOUR times because every single one had bugs in the bed. Four times. And it didn’t make a difference. It only got worse. There were blood-stained sheets and towels, which is about as vile as it sounds. The toilet made an ear-piercing alarm sound every time it flushed, which made using the bathroom in the middle of the night a nightmare. The soap dispensers were broken, and the only toiletry provided was a sad little bottle of 2-in-1 shampoo that left my hair feeling like straw. If you’re brave enough to stay here, pack everything — soap, shampoo, conditioner, bug spray, and a hazmat suit. We booked what was supposed to be a “premium” private plunge pool room, paying extra for what was marketed as an upgraded, relaxing experience. What we got instead was a complete bait-and-switch. The entire plunge pool area was under construction — loud, dusty, and completely inaccessible — with zero notice at the time of booking or check-in. We couldn’t use the space at all, yet were still charged the full upgraded rate. There were mosquitoes everywhere — in the rooms, in the hallways, even in the dining area. I’ve never used so much bug spray in my life, and I still got eaten alive. You’ll also want to pack some After Bite and probably some antihistamines too. As for customer service? Awful. When we checked out and calmly explained all the issues — the bugs, the bites, the blood-stained linens, the constant room changes — they didn’t apologize, didn’t offer compensation, did absolutely nothing. Just a blank stare, like this was business as usual. The only remotely decent thing was the food — it was actually pretty good. But no meal is good enough to make up for sleeping in a filthy, bug-infested room. This hotel may look okay in photos, and the higher price might suggest quality — but don’t be fooled. It wouldn’t even deserve one star. If I could give zero stars, I would. The bugs, the bites, the blood, the noise, the complete apathy from staff — this is a 1-star hotel wearing a 5-star disguise, and it’s a disgrace. Avoid this place like your health depends on it — because it very well might.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gem

    What a true gem..the staff the rooms the overall experience all of it. Especially the guys Fernando and Ismael they all go beyond to make you happy and welcoming. A must try during the cold winter in NYC.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great food at the fuego restaurant and ask for Francisco the bartender great drinks

    Hi there!! I just wanted to say that the resort is so amazing and magical wow 😍 and the fuego restaurant was so amazing food so delicious the service was so great , for dinner i went straight to the bar and meet Francisco the bartender so nice ,he made me a drink so delicious i was out of words couldn't describe it at the moment, but he is incredibly happy as always and so magical at what he does , definitely coming back

    Jun 21, 2025
Hotel Advisories
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 1:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


    Children between 5 to 12 years will pay a special reduced price per night. Children between 0 to 4 years stay free of charge.
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
  • Pet Policy : Pets Allowed: Pets are allowed. The hotel is a pet friendly hotel but with certain restrictions. These are- Mahekal Beach Resort accepts pets when someone wants to bring his or her pet but it does not advertise it widely. A daily pet fee applies. The pet must be a dog

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