What We Love
- Newly remodeled, this boutique retreat's bohemian vibe is situated right on the shores of Playa del Carmen.
Things to Know
- Perfectly located with palapa-styled accommodations and hammocks on the balcony.
Resort Details
- Aventura RestaurantAventura has one of the best views in Playa del Carmen. Start your morning at our pool-front restaurant overlooking the Aventura pool and Caribbean Sea. A tasty daily buffet style breakfast is served including assorted breads and Mexican pastries, including the even popular pan de dulce.
- La LomaLa Loma is a thatched roof restaurant surrounded by tropical gardens and fountains located by the Pueblito section. It offers extensive buffet-style or four-course dinners. La Loma specializes in genuine Mexican and Yucatecan cuisine.
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bell staff/porter†
- Breakfast served in restaurant†
- Buffet breakfast†
- Business center†
- Children welcome†
- Cocktail lounge†
- Complimentary in-room coffee or tea
- Concierge desk†
- Dinner served in restaurant†
- Direct dial telephone
- Doctor on call†
- Dry cleaning†
- Early check-in†
- Fire safety compliant
- Front desk
- Full american breakfast†
- Full service housekeeping
- Gift/News stand
- Hair dryer
- High speed internet access†
- High speed internet access for laptop in public areas
- Housekeeping - daily
- Interior corridors
- Ironing board
- Jacuzzi
- Kennels†
- Late check-out available†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Massage services
- On-Site parking†
- Outdoor pool
- Parking†
- Pets allowed†
- Pool
- Public area air conditioned
- 2nd lock on guest doors
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Doctor on call
Emergency back-up generators
Emergency evacuation plan
Exterior doors (except lobby entrance) require key access at night
Fire extinguishers
First aid available
Lighted parking area
Lighted walkways
Secondary locks on room windows
Security
U.S. Fire Safety compliant
Video surveillance monitored 24 hrs a day
Video surveillance of parking
Video surveillance recorded 24 hrs a day - Spa
- Storage space
- Tour/sightseeing desk†
- Wakeup service†
- Water sports
- Wireless internet connection in public areas
- Business Center†
- Fax Machine†
- Full Business Center†
- High Speed Internet Connection
- Meeting Facilities†
- On-Site Business Center†
- Wireless Connectivity
- Wireless Internet Connection
† Fees may apply
- Children's program, onsite †
- Jacuzzi †
- Pool †
- Spa †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4437 reviews
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Oct 27, 2025Magical and Heart Opening
Mahekal was an unforgettable experience from start to finish. The staff was so welcoming and eager to make our time the best it could possibly be. Roberto and Daniel were amazing concierge and ensured we had everything we needed. When our room was too noisy, we were graciously moved to another and got to pick our preference. We did a cacao ceremony with Jesus and connected to the Mayan roots and spirit. It was unforgettable. A full spa day with Elena and Emanuel where we were pampered like never before. The food was incredible too, especially the waitstaff (Roberto and Manuel were our favorites). I can’t recommend this place enough!
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Oct 23, 2025
Paradise
The resort is stunning and in a great location. The staff are incredible…as a solo traveller I have never felt so welcomed and looked after. The service could not be faulted across all aspects of the resort. I didn’t want to leave. I’ll be back.
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Oct 21, 2025
Mahekal is truly magical
We visited Mahekal in Playa del Carmen, Mexico and we were highly impressed with the quality and consistency of excellence. This is a large property with unique hut style rooms offering many different layouts. Although it appears rustic, the units are very clean and well - equipped. The property amenities were plentiful with a choice of restaurants and bars offering menus with a local flair. Situated close to the central district, shopping and other experiences are within walking distance. We felt very secure on the property as there were property security officers present 24/7. They, and everyone else on the staff greeted us with a heartfelt greeting every time we passed by. But I’ve saved the best part for last. The service. We were greeted by a professional staff and were assigned a primary concierge member…. Roberto. He is the jewel that adorns the crown. I can’t express enough how he went above and beyond. A truly passionate and entertaining person! Thank you for a memorable stay!
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Oct 21, 2025
Second time visit
This is our second time to Mahekal, the first in 2007. The staff is wonderful. Immediate access to the beach as well as a stretch of incredible restaurants. Lots of wildlife strolling along the curving paths. Gorgeous grounds. We will be back!
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Oct 11, 2025
Daniel is the best concierge ever!
This is a great resort and easy to access from Texas. I will say that Daniel is the best concierge I have ever met. His attention to details is amazing! He is an amazing individual that actually listens to you and helps you with activities, food, and offers suggestions that are not at the resort. He is a treasure that the resort should award with the highest honor. Daniel truly makes this resort great.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Children between 5 to 12 years will pay a special reduced price per night. Children between 0 to 4 years stay free of charge.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 12
- Pet Policy : Pets Allowed: Pets are allowed. The hotel is a pet friendly hotel but with certain restrictions. These are- Mahekal Beach Resort accepts pets when someone wants to bring his or her pet but it does not advertise it widely. A daily pet fee applies. The pet must be a dog