Hotel Promotions
Free Perks–Welcome bottle of alcohol, 10% discount on themed dinners and 25% off a Spa Service.

Exclusive Perks will include: 

* Welcome Home" door banner 

* Welcome bottle of alcohol – One (1) bottle of wine, rum, tequila, or a similar local specialty (depending on destination) 

* 25% discount on spa services (one per person/per stay) 

* 10% unlimited discount on all themed dinners (no restrictions on usage) Examples - Romantic dinners, lobster dinners, Tomahawk dinners and more 

Additional Information: 4 Night Minimum Stay is required. Not available 12/21/25-1/4/26. 

Applicable Dates:
Booking Dates: 29 May 2025 to 31 Dec 2025;29 May 2025 to 20 Dec 2025
Travel Dates: 05 Jan 2026 to 30 Jun 2026;01 Aug 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Bahia Principe Luxury Akumal guests have access to the à la carte restaurants of all Bahia Principe Grand and Bahia Luxury hotels in the destination.

• Total of 24 restaurants, 25 bars and 12 swimming pools.
• Internal shuttle service connecting the hotels, conference rooms and golf course.


Importation Information:  Additional information will be provided at check -in.
Applicable Dates:
Booking Dates: 13 Aug 2025 to 31 Dec 2050
Travel Dates: 13 Aug 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals and beverages, including select domestic liquor brands
• Unlimited drinks at all hotel bars with a large selection of domestic liquors and beers
• Unlimited à la carte 
dining in our specialty 
restaurants 
(Reservation, semi-formal
 attire required)
• Daily activities and night entertainment
• Free 24-hour WiFi
• Free Transportation to PGA Riviera Maya

Important Information: Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 21 Mar 2025 to 31 Dec 2050
Travel Dates: 21 Mar 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks–Welcome bottle of alcohol, 10% discount on themed dinners and 25% off a Spa Service

Exclusive Perks will include:

* "Welcome Home" door banner

* Welcome bottle of alcohol – One (1) bottle of wine, rum, tequila, or a similar local specialty (depending on destination)

* 25% discount on spa services (one per person/per stay)

* 10% unlimited discount on all themed dinners (no restrictions on usage) Examples - Romantic dinners, lobster dinners, Tomahawk dinners and more

Additional Information:

4 Night Minimum Stay is required. Not available 12/21/25-1/4/26 and 12/21/26-1/4/27

Applicable Dates:
Booking Dates: 20 Nov 2025 to 20 Dec 2026;20 Nov 2025 to 31 Dec 2026
Travel Dates: 01 Jul 2026 to 20 Dec 2026;05 Jan 2027 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
A la carte and buffet-style dining experiences serve a variety of cuisines.
OnSite Dining
  • Various Onsite Restaurants
    - Yum Restaurant (Buffet) International 
    - Tikalito Pool Restaurant (Snack) International 
    - Katok Beach Restaurant 18+ (Buffet) International 
    - Ku'uk Beach Restaurant (a la carte) Gourmet 
    - Frutos del Mar Restaurant (a la carte) Seafood
    - Katok Restaurant (a la carte) Grill
    - Dolce Vita Restaurant (a la carte) Italian
OffSite Dining
  • Various Offsite Restaurants
    Plus, access to the following restaurants located at:

    Bahia Principe Luxury Sian Ka’an – Adults Only:
    Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.

    Bahia Principe Grand Coba:
    Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.
    La Casita – 24 hr restaurant offering snacks and fast food by the pool.
    Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.
    Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
    Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.
    Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies. 
    Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies. 
    El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies. 

    Bahia Principe Grand Tulum:
    Monkey Burger – Burger shack and snacks open for lunch.
    Las Olas – 24 hr food truck offering snacks and fast food by the beach.
    Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.
    Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
    La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.

    Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)

An exercise gym, spa, shopping mall, daily housekeeping and more amenities are available.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals†
  • Casino†
  • Children programs
  • Complimentary wireless internet
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym
  • Express check-out
  • Fax service†
  • Golf†
  • Hairdresser/barber†
  • High speed internet access†
  • Late check-out available†
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service†
  • Non-smoking rooms available
  • Outdoor pool
  • Parking
  • Pharmacy†
  • Restaurant†
  • Safe deposit box
  • Solarium
  • Spa†
  • Tennis court†
  • Transportation
  • Turndown service
  • Wakeup service
  • Water sports†
  • Whirlpool
  • Wireless internet connection in public areas
Off-Site Amenities
  • Internet Access†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com  for more information.

† Fees may apply

Guests can enjoy water activities, nearby golf, direct access to the beach and more.
On-Site Recreation
  • Basketball court
  • Billiards
  • Boating †
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite
    KIDS WATER PARK (with age and height restrictions)

    Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
  • Dart board
  • Direct access to a beach
    The hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
  • Diving †
  • Fishing †
  • Fitness center on-site
  • Football field
  • Golf location (onsite/nearby) †

    Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.

    27/18 HOLE AND A 9 HOLE PAR 3 COURSE 

  • Motorized Water Sports †
  • Non-Motorized Water Sports
    Non-motor water activities include:

    CATAMARAN (1hour/client/day & on request)
    KAYAKS (1 hour/day/client & on request)
    SNORKELING (1 hour/day/client & on request)
    DIVING LESSONS (in pool & on request per customer and per stay )
  • Pool

    1 INFINITY POOL (ADULTS ONLY)

    3 OUTDOOR FRESH WATER POOL

  • Sailing †
  • Spa †

    Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.

  • Table tennis
  • Tennis court †
    There are 5 tennis courts on-site.
  • Volleyball
Off-Site Recreation
  • Teen programs
On-Site Attraction
  • Chapel
    There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14606 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good Hotel, Tough Beach

    Travel dates: November 17–24 Arrival: Tulum airport was fast and easy. We took a private transfer. Check-in was quick, and we got renovated rooms in Building 63. Rooms and Grounds: Renovated, clean, and comfortable. Grounds are pretty and well kept. Trams run often, but after shows you might wait for the second or third one. Hyatt JV: You can feel cost-cutting. Some bars closed, some restaurants dark, and others looked half-empty but wouldn’t take more reservations. Several guests said quality has slipped. If this keeps up, Bahia may lose loyal customers. Hotel Sharing/Crowds: Akumal sees heavy cross-traffic from the other Bahia properties. Trams are constant — it’s basically the only way to reach the beach — which funnels people into the same common areas. The buffet gets jammed as a result. Beach: If you want an easy, wide beach, this isn’t it. Outside of Tulum Beach, where the water and sand are nice, most areas are rocky or coral—bring water socks. . You can still find front-row chairs at 8–10 a.m. (except at Tulum Beach). No sailing or paddleboards, likely due to rough water. Beach volleyball was popular. A la Carte's/Reservations: This system needs a rethink. It’s the biggest stress point and likely what drives many negative reviews. Restaurants looked under capacity, yet the app or desk wouldn’t take more bookings. Either adjust inventory or change the rules — as-is, it frustrates guests. That said, we still managed six reservations — and the dining quality was excellent across the board. Food was delicious, the presentation was next-level, and the wait staff were outstanding. When you get in, it’s a win.. Entertainment: The Circus and Magic shows were genuinely good. Bottom line: We liked the rooms, service, and shows. The beach setup and the reservation system weren’t for us. We’re beach people, so next time we’ll try somewhere else.

    Nov 25, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    No dinner reservations, all booked days in advance.

    No option for à la carte restaurant reservations during our whole stay at the hotel, not a single one. Very dissapointed and considering not to return again.

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don't waste your money.

    Booked this property for the unlimited a la carte bookings. Arrived last night to find that ALL the a la carte restaurants are fully booked for the length of my stay. Don't pay the extra money for this resort. What good are bookings you can't use!

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BRILLIANT

    Excellent ! 10/10 We used Bahia Principe Luxury Akamel and it was definately worth the extra. The whole resort is brilliant, beaches are excellent for swimming or for snorkelling. Miles of white sand and a small amount of stones at one end only. The buffet choice is great too, we loved them all, plenty to pick from and vegetarian choice is also good, lots of fish, steaks, roast, pizza, everything for all tastes. Staff are all very polite and try hard whatever you request. We would highly recommend this resort, this is our second visit and will return again in the near future. NB - We were there November and there was no sargassum at all.

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very good

    Me and my family had an amazing time, would definitely leave the resort to go on excursions tho. Amazing staff, normal food, good entertainment. One thing though. In our 2nd night my daughter lost her expensive clothing items and the following night my partner lost his cap and watch. We went to discuss this as there is a door attached to the cleaners room so we suspected it was them. It took them 1 hour to sort it. Didn’t get anything back which was disappointing. Apart from that it was a lovely stay and do not agree on the other reviews.

    Nov 20, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum 37.99 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryThe Hotel is renovating 228 more rooms this year. The refurbishment will enhance design, quality, and comfort. Work will occur April 21 – November 30 from 9:00 a.m. to 5:00 p.m. Renovated rooms will be available from December 1. Guests during this period will stay in villas away from construction, while all dining areas, bars, pools, and common areas will remain fully operational for an enjoyable stay.
  • AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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