Resort Details
- Jamrock Theater Bar
- Various RestaurantsNyam – Main restaurant for breakfast, lunch and themed dinners. Dress code applies.Garden Grill – Alternate main buffet restaurant offering breakfast and lunch.Piscis – Alternate main buffet restaurant offering breakfast and lunch by the beach. This restaurant offers snacks and food.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Dolce Vita – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.The Knife – A la carte Steakhouse restaurant for dinner. Reservations required and dress code applies.Food Market - International Buffet Restaurant
Various Lounges/Bars
- 24-hour front desk
- Bell staff/porter
- Children welcome
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- Hairdresser/barber†
- High speed internet access†
- 24-hour front desk
- Bell staff/porter
- Children welcome
- Currency exchange†
- Disco
- Exercise gym
- Express check-out
- Fax service†
- Hairdresser/barber†
- High speed internet access†
- Internet services
- Laundry/Valet service†
- Outdoor pool
- Parking
- Pharmacy†
- Phone services†
- Safe deposit box
- Solarium†
- Spa†
- Transportation†
- Wakeup service
- Whirlpool
- Business Services†
- Internet Access†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebweddingsbpjam@bahia-principe.com for more information.
† Fees may apply
- Children's pool
- Children's programKid's ClubKIDS WATER PARK (with age and height restrictions)
- GeneralOrganized games, and activities, bikes (1 hour a day/client on request), boogie boards on request, live music, yoga flow, zumba, dance lessons, fussball, aerobics, tennis court, access to nightclub, beach volleyball, waterpark, arts and crafts, Kids Club, karaoke, coconut hat making, Olympic Games, BBQ on the beach, tropical party.
- Motorized Water Sports †
- Non-Motorized Water Sports
- Pool †3 Outdoor fresh water pool
- Sauna †
- Spa †
- Teen programsTeen's club
- Golf †
Breezes Runaway, a golf course with 18 holes, is only 5 minutes from the hotel.
- On-site EntertainmentNightly show and activies, dance club and Karaoke bar.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
15733 reviews
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Nov 17, 2025Jamaica experience
Great food great good selections .Scenery good beach met great people. Boat either bbq fish. Long drive from airport to the resort. Can't wait to go back.
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Nov 01, 2025Discriminatory and Unprofessional Conduct by Staff Member
I am writing to express my deep disappointment and concern regarding the service my family and I received during our stay at your hotel on October 25. As a travel agent and a paying guest, I strongly believe that customer service is vital to the success of any business, and all guests—regardless of nationality—should be treated with equal respect and professionalism. Unfortunately, my experience at the buffet with a member of the kitchen staff was both disrespectful and discriminatory. The staff member engaged in an argument with me in front of my family, displaying unprofessional behavior that included personal insults and offensive remarks. She made degrading comments about my appearance and even called me “dumb” after I respectfully addressed her poor service. Her behavior escalated further when she remarked, “Gyal, yuh cyan mek mi lose mi job,” while continuing to act inappropriately even in the presence of the head chef, who appeared unable to de-escalate the situation. This treatment left me feeling humiliated and disrespected, particularly as it seemed motivated by discrimination against Jamaican guests, based on an assumption that we do not tip. This is unfair and unacceptable, especially considering that we paid for three rooms to celebrate my child’s birthday and expected to receive the same level of service afforded to all guests. I do not wish for anyone to lose their job; however, I strongly urge the management team to address this matter seriously. It is clear that training, supervision, and accountability need to be improved to ensure that all staff members uphold the standards of professionalism and respect that your establishment represents. Every guest contributes to the success of your organization, and no one should feel discriminated against or undervalued. Additionally, during my stay, I encountered two other guests—one Jamaican and one African American—who shared similar concerns about the poor customer service they experienced. This suggests a recurring issue that requires urgent attention from both managers and department heads. As a travel agent who often recommends hotels to clients, I must be honest in my reviews. Experiences like this make it difficult to confidently promote your property. I sincerely hope that this feedback will be taken constructively and lead to the necessary improvements in staff training, monitoring, and customer relations. Thank you for taking the time to review my complaint. I look forward to your response and to seeing meaningful changes implemented.
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Oct 25, 2025Sub par - few excellent staff that will make your stay great
We had a good stay. Excellent service from Marcell Lugg, Clarke from the Knife, and Nardalee Kelly. They made our stay memorable. Food was mediocre. We had to pay to upgrade for a better room. The first room was dated - AC barely worked! Thanks to Elica from Guest Service for recommending us to move rooms. Made our stay more comfortable. Italian restaurant was barely good. Food was better in Nyam at this point. Rest else were okay. Entertainment team at the Pool were great. I just wish that they have had better options for food.
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Oct 23, 2025Great feeling to actually be back there. Check-in was smooth and professional. Love the room and its location. Appreciate the fo
Smooth check-in. Courteous and pleasant Bellman. Restaurants were accommodating. Lots of space to relax. Great staff at all level. More emphasis on evening entertainment needed.
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Oct 23, 2025
It was a lovely holiday and I will be going back again next year
Really had a great time the staff was amazing the food was amazing and entertainment was amazing every day was very happy
- AdvisoryWe are going to renovate completely the Bahia Principe Grand Jamaica. To do this project, we will need to close the hotel completely from January 10th, 2026, until December 1st, 2026. When reopening the hotel, it will be completely new and up to date with today's clients’ needs and expectations.
- AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. The thermal circuit includes saunas, an ice fountain, sensation shower, footbath, cold-water pool, and indoor pool.
- Pet Policy : Pets Not Allowed