What We Love

  • Napping along the beach in one of the resort's hammocks. Beach bliss.
  • Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
  • Top level service where you'll want for nothing. Prepare to be pampered.
  • De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
  • Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
  • Bonus: no passports or visas required to travel to Puerto Rico!

Things to Know

  • The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
  • Pack some beach shoes because the shores can be rocky.
  • Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
  • Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
  • Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Cafe Soleil
    Features International dishes with a Caribbean influence. Serving breakfast, lunch and dinner. 
  • Nami Asian Bistro
    Offers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
  • Pasion by Chef Myrta
    Taste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
  • Tempo
    Contemporary Italian-Mediterranean cuisine.
  • Various Lounges/Bars
    - Avenue Bar
    - Martini Bar
    - CoCo Lounge
    - Wet Pool Bar & Grill
    - Royal Service Exclusive Pool Bar
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact hotel directly for packages & pricing.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    A 36-hole course is available.
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports †
    Snorkeling
    Paddle boats
    Kayaks
    Aqua-trykes
    Windsurfing
    Canoes
  • Pool
    There are 3 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Live daily entertainment
    Karaoke
    Theatre
    Theme parties (additional fees apply)
Off-Site Attraction
  • Old San Juan
    Approximately 40 minutes from hotel. 

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3509 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Last minute getaway to escape CT weather

    We are currently still here until the end of the week . This is our first stay at this location. We have been to the Hyatt in Aruba and loved it and figured that this property would be just as nice. Even though Mother Nature hasn’t been cooperating as much as we would like, this resort facility is amazing. The staff has been incredible. Some stand out staff are Omar the bellman, Amaury, and Thies (not sure if I am spelling her name correctly). Omar helped get our room changed to a better location within minutes. I have actually never had such a smooth and seamless experience. In addition, the other two staff members that I mentioned were servers that went out of their way to not only provide my husband and I with exceptional service but to also give great advice about history and things to do in this area. Overall, it is very clean and the restaurants are good. I would have liked for them to have more activities like live entertainment considering the weather hasn’t been good. I would definitely come back.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Family Vacation

    Beautiful Resort! Lots of chairs by the pool and beach. Came with toddlers and they loved every minute. Food truck was great for lunches by the pool, and restaurants were great for the evening. Super close to the rainforest which is a must-do!

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thoughtful and gracious staff.

    Wonderful hotel and staff. Staff went above and beyond and brought us a crib and microwave since had a toddler. I wasn't aware that was an option and it made the trip that much easier and enjoyable for the family.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Attentive and delicious!

    I am allergic to gluten, dairy and eggs. I ordered pad Thai and it was so good! I usually have to eat everything plain and bland but this dish was amazing! The chef even came to my table to tell me he prepared my dish. The “sauce” was delicious! The waiter assured me he would take my order seriously because his son has peanut allergies so he understood. We made another reservation as soon as we finished dinner.

    Feb 03, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Angelo deserves a raise! Thank you

    Angelo (Prime) Was an amazing server... he was extremely personable, very charming, and one of the best servers We have ever had!!! Definitely made the experience!

    Jan 31, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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