What We Love

  • Napping along the beach in one of the resort's hammocks. Beach bliss.
  • Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
  • Top level service where you'll want for nothing. Prepare to be pampered.
  • De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
  • Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
  • Bonus: no passports or visas required to travel to Puerto Rico!

Things to Know

  • The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
  • Pack some beach shoes because the shores can be rocky.
  • Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
  • Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
  • Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Cafe Soleil
    Features International dishes with a Caribbean influence. Serving breakfast, lunch and dinner. 
  • Nami Asian Bistro
    Offers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
  • Pasion by Chef Myrta
    Taste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
  • Tempo
    Contemporary Italian-Mediterranean cuisine.
  • Various Lounges/Bars
    - Avenue Bar
    - Martini Bar
    - CoCo Lounge
    - Wet Pool Bar & Grill
    - Royal Service Exclusive Pool Bar
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Game room
  • Gift/News stand†
  • Golf†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact hotel directly for packages & pricing.

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is a children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
  • Golf location (onsite/nearby) †
    A 36-hole course is available.
  • Hot tub
    There is an outdoor hot tub.
  • Non-Motorized Water Sports †
    Snorkeling
    Paddle boats
    Kayaks
    Aqua-trykes
    Windsurfing
    Canoes
  • Pool
    There are 3 pools on-site. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts on-site.
On-Site Attraction
  • On-site Entertainment
    Live daily entertainment
    Karaoke
    Theatre
    Theme parties (additional fees apply)
Off-Site Attraction
  • Old San Juan
    Approximately 40 minutes from hotel. 

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 3303 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    wonderful experience

    Celebrated our wedding here at the end of November with family and friends, who were also staying at the hotel. Everything was wonderful: the room, the bridal suite, the staff, the views!

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Debí tirar más fotos!!!

    This was my first stay at this hotel. I will be returning. I was there with my girlfriends celebrating my 60th birthday. Where do I start? The rooms were so spacious and clean ! The beds were super comfortable. I loved having a balcony that overlooked the garden. All of the staff starting the ladies at the front desk (Laura, Davianette and Jocelyn) were so personable and accommodating. Their welcoming spirit and smiles made the stay that much more enjoyable. Moving to the pool area where the manager Cindy could always be found running around making sure we always had what we needed. She made my birthday super special. I ate more cake than I can count. It was so worth the calories.The pool staff (Hernan, Angel, Yaerimar, Jailenne “Querida Sunshine “). I’m sure there are a few others that I left out. Everyone at the pool went above and beyond. We had breakfast every morning at the Water’s Edge restaurant. The service was A1. Nilia and Jeremy were awesome! We always had what we needed. All the staff at the restaurant were very friendly and attentive.Diana at the restaurant Nori was awesome! She has the patience of a saint! She made great menu recommendations and was well versed with the menu. We had my actual birthday dinner at the steak restaurant Prime 787. The steak was cooked perfectly and all of the sides had great flavor. The lobby bar is the hang out spot of your looking for some great cocktails and good conversation. Jonathan and David were fantastic. They even came up with my own personalized drink. I named it GUAVAMENTE!! You had to be there to understand 😂. I can’t say enough about this hotel and the staff working there. This was the best birthday that I have had in a long time. I can’t wait to go back! Thank you to everyone that made it possible. ❤️❤️🇨🇷🇨🇷

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Stay Worth Repeating

    The hotel stay was better than expected. My room was a garden view with a modern look and feel. It was very spacious with high ceiling. The hotel provided ride to/from room. The hotel offered a variety of restaurants, I particularly liked Nectar it offered authentic foods from the island. The breakfast buffet offered the island cuisines as well as healthy options and normal breakfast delights that were enjoyable. Excellent customer service, they quickly cleared up a misunderstanding about the bill. The checkout process was simple and expedient.

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great food

    The best duck ever the suhi was great also great service thank you thais server the best food everrrrrrrrrrrrrrrrrrrrrr

    Nov 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Sensational experience.

    Fantastic experience! Superb service and attention to details. A Gorgeous place with charming tropical atmosphere. Thank you!

    Nov 30, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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