What We Love
- Napping along the beach in one of the resort's hammocks. Beach bliss.
- Basking in a Bali bed poolside. Sweet, sunshiny days ahead.
- Top level service where you'll want for nothing. Prepare to be pampered.
- De-stress at the spa. You'll find more than 60 indoor/outdoor treatments.
- Splurge on RedLevel service & enjoy personalized extras - Butlers, private pool, free Wi-Fi & more.
- Bonus: no passports or visas required to travel to Puerto Rico!
Things to Know
- The resort is away from the hustle and bustle of San Juan, so nestle in and relax.
- Pack some beach shoes because the shores can be rocky.
- Rent a car if you want to venture out and explore Puetro Rico. El Yunque Rainforest is stunning.
- Golf at two 18-hole championship courses. Discounted greens fees, tee times, and lessons.
- Get sporty on the tennis court, b-ball court or at the gym. Always good to break a sweat.
Resort Details
- Cafe SoleilFeatures International dishes with a Caribbean influence. Serving breakfast, lunch and dinner.
- Nami Asian BistroOffers 4 themed restaurants in 1 including a full-service sushi bar, teppanyaki, a Pan-Asian style infused with Latin influences and a Soba (noodle) bar.
- Pasion by Chef MyrtaTaste the local cuisine prepared by award winning local chef in a tropical setting with indoor and al fresco dining.
- TempoContemporary Italian-Mediterranean cuisine.
- Various Lounges/Bars- Avenue Bar
- Martini Bar
- CoCo Lounge
- Wet Pool Bar & Grill
- Royal Service Exclusive Pool Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold†
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand†
- Golf†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact hotel directly for packages & pricing.
† Fees may apply
- Children's poolThere is a children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-site
- Golf location (onsite/nearby) †A 36-hole course is available.
- Hot tubThere is an outdoor hot tub.
- Non-Motorized Water Sports †Snorkeling
Paddle boats
Kayaks
Aqua-trykes
Windsurfing
Canoes - PoolThere are 3 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts on-site.
- On-site EntertainmentLive daily entertainment
Karaoke
Theatre
Theme parties (additional fees apply)
- Old San JuanApproximately 40 minutes from hotel.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2945 reviews
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Jul 01, 2025Great service from everyone here!
My stay was made memorable by all the staff and people working at this resort. They were all very helpful and friendly. I want to give a special shout out to our server at the Regency pool. Her name is Wvanyerly C., and she went above and beyond to make sure our experience at the pool was A+! Drinks were made perfectly and handed to us in the pool so we didn’t even have to get out of the water! Friendly. Fast. Fabulous! Thank you to her and everyone here for making our time here so great!😃 👍👍
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Jun 30, 2025
Go see Carlos at the pool bar!
Carlos Sanchez at the pool bar was so great. He made sure that our family had everything we needed or wanted. Courteous, effective, and fast!
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Jun 30, 2025
Puerto Rico Honeymoon - Rio Grande
Awesome experience from the property, to our room, to the staff, and to all the food and drink options available. Was here on our honeymoon and felt very welcomed by all the employees. Definitely recommend this hotel to anyone traveling to PR for any occasion!
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Jun 30, 2025
Great family vacation
Excellent family resort. This is a beautiful location and the facilities are amazing. There are plenty of activities and dining options. Even at full capacity, the hotel does not feel crowded.
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Jun 29, 2025
The perfect getaway
The staff were AMAZING! Hernan and Keneth at the bar made our day. The drinks were amazing and the vybes and music were great. Will definitely be back!!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed