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Cozumel Palace

Mexico - Cozumel

Our Rating
4 Nights with Air from $1,359 All-Inclusive
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Cozumel Palace rests on the romantic island of Cozumel, surrounded by the second largest coral reef in the world. You c ... More

Customer Rating 50 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.1
Dining Options
 
4.3
Room Comfort
 
4.8
4.5 out of 5
"We have stayed at 2 different Palace Resorts and loved them both. The Cozumel Palace is much smaller than the Aventura Spa Palace, with more of an intimate feel. It also has the advantage of direct acc..." – DougSportfit
58 out of 62 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.1
Dining Options
 
4.3
Room Comfort
 
4.8
4.5 out of 5
"We have stayed at 2 different Palace Resorts and loved them both. The Cozumel Palace is much smaller than the Aventura Spa Palace, with more of an intimate feel. It also has the advantage of direct acc..." – DougSportfit
58 out of 62 (94%) customers would recommend this product to a friend.
Night view Surprise View from our room loved jumping off the dock to snorkel! Balcony view Palancar Turtle view from our balcony After a brief rain.
All Customer Reviews
1-4 of 50 reviews. Sort by
August 23, 2017
Fantastic Vacation

The Palace is for sure one of the best hotels I have ever stayed at. The rooms are great, perfect location and the service is amazing... No direct beach access but plenty of access for snorkeling right at the hotel and there is plenty of reef area and fish to see right there. The food is great and all of the staff are very friendly.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: San Antonio, TX
Age: 35-44
Travel: 1-2 trips/year

July 31, 2017
Amazing

I absoulty love the cozumel palace. This was my 4th time staying at this resort simply because I love everything about it. The staff are kind, friendly, helpful, & a pleasure to be around. The food is so good as well. We come every summer and I will never stay at a different hotel. Cozumel palace is the place to be!!!


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 25-34
Travel: 1-2 trips/year

August 17, 2016
Very nice hotel

Beautiful view from rooms. Nice facility. service was awesome. Food was good except the Asian food . Bar at the lobby was awful. No sand beach.


4 of 8 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Austin. Texas
Age: 35-44
Travel: 3-6 trips/year

August 15, 2016
Amazing Resort Defiantly Recommend !

The resort is beautiful and well maintained, the staff is friendly and helpful ! The Dock into the water is wonderful, defiantly recommend snorkeling there. Service is wonderful in the restaurants and bars ! The rooms are amazing and room service is great they came twice a day. The resort is well maintained and CLEAN! The only negative was that the Italian restaurant had a dress code and me and my boyfriend only did carry ons so he did not pack extra paints or dress shoes so we were unable to eat there, they did offer for him to borrow paints (but he didn't want to do that) The other two sit down restaurants were so good we didn't even get to try out the dinner buffet outside but the food there looks good too! Breakfast buffet was good so many options and a little different every morning and same for lunch. DEFIANTLY use your resort credit for excursions it was totally worth it for me and my boyfriend! Every night they had performances of different kinds that were all great! we went to them almost every night after dinner. Overall loved the resort and would defiantly try out their other resorts in different places.

loved jumping off the dock to snorkel!
5 of 8 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New York
Age: 19-24
Travel: 3-6 trips/year

Room Information

169 guestrooms and suites decorated with a Mediterranean flair and architecture. Each room is equipped with air-conditioning, liquor dispenser, mini bar, satellite TV, in-room safe, coffee maker, hair dryer, and iron with ironing board.

Room Details

Ocean View Suite
Hotel/Studio Unit Details

Ocean Front Suite
Hotel/Studio Unit Details

Concierge Level
Hotel/Studio Unit Details

Ocean Front Suite - SALE
Hotel/Studio Unit Details

What's to Love

Cozumel Palace has luxurious rooms that offer breathtaking views and the Palace signature whirlpool tubs for two that definitely draws people to return here time and time again.

 

What We'd Change

While there isn't a beach on the property, there it has a large active pool as well as an onsite dive shop to accommodate all of your underwater needs.

 

Why You Should Go

Cozumel is a diver's paradise and offers one of the world's largest coral reefs to explore.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Volleyball
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • 24 Hour Front Desk
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Non-Smoking Rooms (on request)
  • 3 Restaurants
  • Wheelchair Accessible
  • ATM/Banking
  • Massage ($)
  • Ice Machine
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Bell Staff Service
  • Honeymoon Packages ($)
  • Wireless Internet


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Golf Course(s)
  • Jet Ski Rentals
  • Kayaking
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Shopping
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Cozumel Palace

Rafael E. Melgar K.M. 1.5, Cozumel, Quintana Roo, 77600 Mexico

011-52-987-872-9430

Hotel Description

Cozumel Palace: Take a Dive in Luxury

Cozumel Palace rests on the romantic island of Cozumel, surrounded by the second largest coral reef in the world. You can explore this incredible underwater world snorkeling or diving.

This Palace Resort is a beautiful combination of spacious colonial design with touches of contemporary Mexican decor. Located on the waterfront, this destination, popular with divers and vacationers alike, sits along a rocky portion of coastline just outside the town of San Miguel. The on-site dive shop offers equipment, snorkeling and diving excursions to the area's coral reefs.

Whatever your plans may be, Cozumel Palace makes it an easy and relaxing vacation. It features a fitness center, 2 outdoor swimming pools, including one infinity, a swim up bar and restaurants with International, Mexican and Asian cuisines.

This hotel is All-Inclusive.
Features include:

  • Luxurious accommodations
  • Fine dining
  • Delicious snacks
  • Top shelf drinks
  • 24-hour room service
  • Sensational daily and nightly entertainment
  • Unlimited phone calls within Mexico and to the Continental US and Canada (see restrictions below)
  • 30 minutes of internet use in the Business Center per room, per stay
  • All Taxes and gratuities

Eat and Play at All Palace Resorts: Guests of Cozumel Palace are welcome to enjoy the facilities and restaurants of Sun Palace, Moon Palace, Playacar Palace, Isla Mujeres Palace and Beach Palace. Transportation, however, is not provided at all resorts.



DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Turquesa
Type: Italian
Hours: Continental breakfast - daily, 6:30am-7am; Breakfast buffet - daily, 7am-11am; Lunch buffet - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Poolside restaurant featuring breakfast and lunch buffets with Italian a la carte dinners.

Momo No Hana
Type: Asian
Hours: Dinner - daily, 5:30pm-11pm
Description: Asian a la carte restaurant with a serene atmosphere.
Dress code: Casual elegance (long pants, collared shirts & shoes required)

Bugambilias
Type:
Mexican
Hours: Daily, 5:30pm-11pm
Description: Featuring a la carte Mexican cuisine served in a country-side atmosphere.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Flamingos Snack Bar
Type: Light fare
Hours: Lunch - daily, 11pm-5pm; Dinner buffet - daily, 6:30pm-11pm
Description: Poolside bar from 9:00 am to 8:00 pm. Grill and fine cuts from 7:00 pm to 11:00 pm.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Drinks, snacks and live music. Daily, 8am-noon.



BEACH

The resort is ideally situated on a stretch of white sand, near many ocean activities.

POOLS

Cozumel Palace features 2 outdoor swimming pools, including an infinity pool, as well as a swim-up bar.

SPORTS/ACTIVITIES

Water

An on-site dive shop offers diving services.

  • Scuba diving
  • Snorkeling
  • Pool volleyball
  • Pool basketball
  • Water aerobics
  • Water polo
  • Non-motorized water sports at Playa Mia Beach Club

Guests of all experience levels will have the opportunity to participate in diving excursions aboard one of Aqua Safari's fleet of well-equipped vessels for an additional charge:

  • Discover Scuba Diving Introductory Course
  • Palace Two-Tank Dive

Land

  • Fitness center
  • Table games
  • Horse shoes
  • Pilates
  • Yoga
  • Bocce Ball

Golf
The 18-hole course at Cozumel Country Club is about a 15-minute drive from Cozumel Palace.



INTERNET

Cozumel Palace offers complimentary Wi-Fi to guests of the resort.

SPA SERVICES

The dedicated and trained Cozumel spa professionals offer many services. Choose from massage, body and personalized facial treatments, or share a couple's massage with your partner on side by side massage tables. The Spa at Cozumel Palace features 4 couple's treatment rooms and 5 individual treatment rooms.

WEDDING/HONEYMOON

Cozumel Palace offers a number of wedding packages to help make your dream wedding a reality. With an on-site wedding planner to take care of the details, you can rest assured that Cozumel Palace will have all your details covered. Please contact the resort directly for information on the complimentary wedding/honeymoon packages.

CHILD CARE

The Kids Club at Cozumel Palace offers a fun menu of exciting activities that children ages 4-12 are sure to enjoy. There is also a playground and pool for small children, as well as daily planned activities near the pool area and theme parties or shows each evening for the whole family. Daily, 10am-4:30pm and 7:30pm-9pm.

ADDITIONAL INFORMATION

Location
Cozumel Palace is located on the eastern coast of the island, 10 minutes from the Cozumel International Airport (CZM) and 15 minutes from downtown San Miguel.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Palace Resorts Added Value
Palace Resorts are now offering unlimited phone calls to Mexico, USA and Canada to all our guests at all resorts. Some Restrictions apply.

Conditions

  • Calls must be made from your room.
  • Other international calls will be charged at a special rate.
  • If unused, this service cannot be exchanged for cash value.

Excludes:

  • Calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
  • 800 calls
  • Calls through an outside operator
  • Collect calls
  • Calls using other phone companies
  • Calls to cell phones within Mexico


All hours, fees, amenities, information and services are subject to change without notice.
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