What We Love

  • The resort’s boho-chic vibe is what vacay dreams are made of.
  • Infinity pools with spectacular ocean views? Yes, please!
  • Indulge in a spa experience inspired by the cenotes of Riviera Maya. You won’t regret it.

Things to Know

  • Playa del Carmen, or simply “Playa,” is about an hour south of Cancun.
  • Bring your furry friends to paradise. The Grand Hyatt Playa del Carmen is pet-friendly!
  • Ball out on your vacay and book a swim-up suite and enjoy Grand Club perks during your stay.

Resort Details

Dining
Enjoy the creations of master chefs at three, amazing on-site restaurants.
OnSite Dining
  • Cenacolo
    Cenacolo delivers an authentic Italian dinner experience with a touch of luxury.
  • El Paseo
    El Paseo Is a chic, sophisticated extension of the vibrant Quinta Avenida, where you can ejoy a delicious coffee, homemade pastries, a healthy smoothie, or a tempting bagel with salmon. Enjoy as well signature cocktails while you admire the views and breeze of the Mexican Caribbean in our spectacular bar.
  • La Cocina Restaurant & Terrace
    Welcome the morning with our delicious gourmet breakfast buffet. Ease into your day enjoying the local delights and amazing views of the Mexican Caribbean Sea at La Cocina restaurant.
  • Sushi 'n' Raw Bar
    Enjoy the best Sushi in Playa del Carmen, our Sushi "n" Raw Bar is a unique oceanfront concept that combines to perfection the traditional Japanese dish with a light touch of the Caribbean, creating an explosion of flavors by putting together the freshest ingredients.
  • The Grill at 1-26
    A delight for the eyes as well as the palate, this vibrant restaurant is a favorite. Enjoy an exquisite variety of prime meat cuts and fresh seafood cooked in our charcoal grill.
Relax and unwind in state-of-the-art guest rooms and suites overlooking the Caribbean Sea.
Create memories at on-site theme nights, enjoy fun family activities, and so much more.
Off-Site Recreation
  • Shopping †
Off-Site Attraction
  • La Quinta Avenida
    A must-stop while visiting Playa del Carmen, endless shopping possibilities await along your stroll at La Quinta Avenida (5th avenue), where you can shop local handcrafts, souvenirs, and luxury goods from Mexican and international brands – only one block away from our resort.
  • 3D Museum of Wonders
    A one-of-a-kind interactive museum with 3D art that unveils a world of fantasy and imagination, explore your senses and strike a pose beneath mind-blowing artworks.
  • La Quinta Alegría
    A premium shopping mall, La Quinta Alegría hosts a variety of luxury brands.
  • Río Secreto
    A stunning natural wonder of Quintana Roo, where you can explore underground rivers and caves. Swim, hike, and be amazed by these fascinating geological formations.
  • Riviera Maya Jazz Festival
    An annual three-day, public festival that celebrates both international and Mexican Jazz every November, just steps away from our resort at the famous Mamitas Beach.
  • Joyà by Cirque Du Soleil
    Delight in a fantastic performance of drama, live entertainment, and acrobatics from the world-renowned Cirque Du Soleil.
  • Gastón Charó Art Gallery
    Gastón Charó Art Gallery is an iconic artistic spot in Playa del Carmen, right in the heart of La Quinta Avenida. A display of paintings, sculptures, photographs, jewelry, and handcrafts channel the spirit of our city’s vibrant creativity.
  • Xcaret
    Nature Themed Park in Rivera Maya where you and your family can enjoy dozens od natural and cultural attractions. Swim in underground rivers, admire the local wildlife, and enjoy a nigh-time show that captures the essence of Mexican history through folkloric dance and traditional music.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5499 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Dinner at Mi Cocina

    Daniel is an amazing server over at Mi Cocina, dinner is fabulous and highly recommended. I would encourage anyone who visits or stays to enjoy a meal here. There’s a beautiful beach front view where the sunset is breathtaking. You will not be disappointed.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Grill 10/10 Must Try!!!

    The hotel itself was very nice and comfortable it’s gorgeous but the place that blew our mind was “The Grill” wow 10/10!!! Fantastic!!! Coming from NY where there is so many phenomenal Kosher restaurants, this absolutely makes the list on my top favorite restaurants I’ve been to. From the food to the service we where completely amazed. The food was amazing, highly impressed, the cesar salad and sushi rolls where so fresh, while the beef ribs where perfectly tender. The service We where blessed to have Jaun Manuel as our server, he was incredible, and perfectly interactive with us and our baby. He came at the perfect times, never needed to ask for assistance, but at the same time gave us our space and never felt uncomfortable. He is super accommodating and absolutely amazing of a guy. I can’t thank him enough for his service.

    May 07, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Best vacation because of the best waiter!

    Beautiful hotel Great experience Shoutout to the best waiter ever Santos Jimēnez, worked quickly, tirelessly and most efficiently, We appreciated everything he did to make this the best vacation! Everyone should learn from him how to be!

    May 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Combined Vacation & Conference

    Room was very spacious and clean, and beds were firm and comfortable. Housekeeping was exceptional. We spent a few days relaxing before our 3 day conference and quite enjoyed the resort. We had stayed at a Sandals a month before so the bar was set pretty high.

    May 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    best vibes

    Perfect trip. We'd never been somewhere so nice. The pools and beach access were unmatched. Even the Mexican restaurant on the premises (for which we'd had low expectations, tbh), was great. Santos Jimenez and Daniel Bermudez and all the staff at La Cocina were excellent and the food and view were amazing. (Expect inflated tourist prices in beachside Playa, or trek a bit for cheaper food.)

    Apr 27, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $31 plus tax per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe Municipal government of Quintana Roo Environmental Sanitation Tax of a minimum 40.68 MXN (approx. $2.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryA mandatory 6% per room per stay Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current.)


  • Pet Policy : Pets Allowed: additional fees apply for brining a pet.

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