What We Love

  • The resort’s boho-chic vibe is what vacay dreams are made of.
  • Infinity pools with spectacular ocean views? Yes, please!
  • Indulge in a spa experience inspired by the cenotes of Riviera Maya. You won’t regret it.

Things to Know

  • Playa del Carmen, or simply “Playa,” is about an hour south of Cancun.
  • Bring your furry friends to paradise. The Grand Hyatt Playa del Carmen is pet-friendly!
  • Ball out on your vacay and book a swim-up suite and enjoy Grand Club perks during your stay.

Resort Details

Dining
Enjoy the creations of master chefs at three, amazing on-site restaurants.
OnSite Dining
  • Cenacolo
    Cenacolo delivers an authentic Italian dinner experience with a touch of luxury.
  • El Paseo
    El Paseo Is a chic, sophisticated extension of the vibrant Quinta Avenida, where you can ejoy a delicious coffee, homemade pastries, a healthy smoothie, or a tempting bagel with salmon. Enjoy as well signature cocktails while you admire the views and breeze of the Mexican Caribbean in our spectacular bar.
  • La Cocina Restaurant & Terrace
    Welcome the morning with our delicious gourmet breakfast buffet. Ease into your day enjoying the local delights and amazing views of the Mexican Caribbean Sea at La Cocina restaurant.
  • Sushi 'n' Raw Bar
    Enjoy the best Sushi in Playa del Carmen, our Sushi "n" Raw Bar is a unique oceanfront concept that combines to perfection the traditional Japanese dish with a light touch of the Caribbean, creating an explosion of flavors by putting together the freshest ingredients.
  • The Grill at 1-26
    A delight for the eyes as well as the palate, this vibrant restaurant is a favorite. Enjoy an exquisite variety of prime meat cuts and fresh seafood cooked in our charcoal grill.
Relax and unwind in state-of-the-art guest rooms and suites overlooking the Caribbean Sea.
Create memories at on-site theme nights, enjoy fun family activities, and so much more.
Off-Site Recreation
  • Shopping †
Off-Site Attraction
  • La Quinta Avenida
    A must-stop while visiting Playa del Carmen, endless shopping possibilities await along your stroll at La Quinta Avenida (5th avenue), where you can shop local handcrafts, souvenirs, and luxury goods from Mexican and international brands – only one block away from our resort.
  • 3D Museum of Wonders
    A one-of-a-kind interactive museum with 3D art that unveils a world of fantasy and imagination, explore your senses and strike a pose beneath mind-blowing artworks.
  • La Quinta Alegría
    A premium shopping mall, La Quinta Alegría hosts a variety of luxury brands.
  • Río Secreto
    A stunning natural wonder of Quintana Roo, where you can explore underground rivers and caves. Swim, hike, and be amazed by these fascinating geological formations.
  • Riviera Maya Jazz Festival
    An annual three-day, public festival that celebrates both international and Mexican Jazz every November, just steps away from our resort at the famous Mamitas Beach.
  • Joyà by Cirque Du Soleil
    Delight in a fantastic performance of drama, live entertainment, and acrobatics from the world-renowned Cirque Du Soleil.
  • Gastón Charó Art Gallery
    Gastón Charó Art Gallery is an iconic artistic spot in Playa del Carmen, right in the heart of La Quinta Avenida. A display of paintings, sculptures, photographs, jewelry, and handcrafts channel the spirit of our city’s vibrant creativity.
  • Xcaret
    Nature Themed Park in Rivera Maya where you and your family can enjoy dozens od natural and cultural attractions. Swim in underground rivers, admire the local wildlife, and enjoy a nigh-time show that captures the essence of Mexican history through folkloric dance and traditional music.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5546 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    a few days in Playa del Carmen

    Devossion, Playa Del Carmen August 2025 I had the great opportunity to visit a brand new brand in Playa Del Carmen. The old Grand Hyatt is now Devossioins by Live Aqua and it is everything. I was at the Grand hyatt a few months ago, its so much better now that its an all inclusive. We had a great time, the rooms are great and the staff is amazing. I was only there a month after the new ownership and so far so good. They are still working on some new eateries, but the ones we visited were perfect as is. The pools are great and be sure to be at the pool every day at !:26 as there is a champagne toast celebrating their location at the intersection of 1st and 26th street. I cant wait to return and see whats new at this fabulous resort. From the check in Francisco he amazing team at the pool including Gerardo, Miguel, and Narsario. Tessa and Walter at breakfast and Scarlett at the sushi restaurant Everyone was so friendly and pleasant.

    Sep 19, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love the vibe here!

    My wife and I had an amazing time at Devossion! I was there on a FAM with a number of other travel agents checking out the resort as they are working on their transition from a Hyatt property to a Live Aqua property. Our experience started out perfectly as we were greeted by Miky and a few other bellhops who grabbed our bags. The check-in process was seamless and we were in our room within minutes. We quickly got to know our favorite bartender, Sergio! He was always so friendly and kind. He remembered what we liked to drink and greeted us with the biggest smile each time we saw him. Later that evening we met Francisco for the first time as he was working at the Italian restaurant that we had dinner at. He was also extremely kind and saw to our every need. After having dinner in the steakhouse one night and experience the famous soup in a sourdough bowl, he was kind enough to get me a tour to meet the pastry chef and his team! I had told him that I have my own restaurant in the states and that I was interested in learning about how their team prepares for large events. We loved our stay and look forward to heading back!

    Sep 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gorgeous property with amazing staff

    Absolutely beautiful property. Rooms are gorgeous, they are extremely clean and staff went above and beyond to make sure we felt like family. Food was excellent. Great layout and easy to get around. Francisco at Italian was incredibly kind and we enjoyed visiting with him throughout our stay. Miky (bellhop) took the time to make sure we knew the property layout and everything in the rooms. He made us feel very comfortable! Carlos (bellhop) was very friendly and we really enjoyed our stay. Adal at front desk was very welcoming! Feels like family there. Cenote spa is incredible. Room service breakfast burrito was one of the best I've ever had!!

    Sep 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great New Live Aqua Property in Playa Del Carmen

    We recently stayed at this property twice. First time was in a suite for 2 nights and second time in a garden plunge pool room for 2 nights. All interactions with the staff starting with the car valet and reception was very friendly and professional. The property is very nice and has an open concept design. Rooms are very spacious and open with large bathrooms. The multiple pools were designed nicely with a contemporary modern design. Some loungers and cabanas are actually in the water. Nice touch. Our server Venancio at the pools was exceptional and attentive for our days at the pool. America and Jorge were very welcoming to the pool area. Drinks and food we ordered at the pool were very good. Beach was nice with plenty of loungers and it extended the length of the property, which is very long. Sargassum was cleaned up early every morning. Our experience in the multiple restaurants was very good with great service, excellent food quality and presentation. Special acknowledgement to the following restaurant personnel: Rubin Mgr -Grill, Scarlet server- Japanese Sushi , Francisco server- Italian. Few others that i regretfully did not capture their names. We enjoyed the Club Lounge and met Maria who took care of us with drinks and small apps. and snacks were available. This property has great potential to be the best adults only resort in Playa.

    Aug 29, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great experience. Just opening so ironing out kinks and daily changes

    Love the size of this property, great for anyone not wanting to walk a lot. The view is beautiful and the ability to be at the pool or a small walk right down to the beach. The Cenota in the spa is amazing and enjoyed the hot/cold therapy before my massage. I would have loved another food choice on property but 5th Ave is only a few steps amazing for some great food. Reminder this property just opened and so many changes happening daily.

    Aug 28, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $31 plus tax per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe Municipal government of Quintana Roo Environmental Sanitation Tax of a minimum 40.68 MXN (approx. $2.00 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • AdvisoryA mandatory 6% per room per stay Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current.)


  • Pet Policy : Pets Allowed: additional fees apply for brining a pet.

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