What We Love
- All-inclusive oasis on Bandaras Bay - Puerto Vallarta's hot spot for all things beachy.
- Trying the signature spa service, The Bay Breeze. De-stress with the sounds of the waves in the background.
- The activities team keeps things hoppin'. You might as well join in on the fun.
Things to Know
- Located only thirty minutes from the airport. Cocktails are waiting.
- The friendly staff makes your stay warm, inviting and effortless for you.
- You're close to the sights, shopping and all the action in Puerto Vallarta.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4453 reviews
A great place to relax and unwind
We had a wonderfully relaxing week. The staff are extremely welcoming, accommodating, and helpful. The entire resort is impeccably clean and well cared for. The grounds and pools are beautiful. The beach is clean. The food is delicious and beautifully prepared. More than we expected.
Amazing Resort!! Highly recommended :)
My husband and I visited here for our honeymoon during the first week in June 2020. Everyone we met was very nice from the airport to the resort. We don’t speak a lot of Spanish but that wasn’t a big problem for us, many employees that we talked to knew a lot of English. The sand on the beach was soft and the view was fantastic. The resort is beautiful and very nicely maintained. Our room was cleaned often and the service was 10/10. We highly recommend visiting this resort. Every time we would sit by the pool or beach an employee would come ask if we’d like drinks/food. They would continually come back to check in on us and that was a part that we really liked. There were three pools and two hot tubs and multiple restaurants to choose from for each meal. We had the all-inclusive package which was very nice and useful. All the employees were very nice and the food was great!! Egar, Hugo Lorenzo Agustin, and Agelica Enrique worked at El Patrón and they were especially great and helpful!! My husband wanted to specifically suggest ordering the Machaca Burrito. This resort is fantastic and we really hope to visit again one day.
Not horrible. But not deserving of my vacation time
Don’t know where to begin. The list of cons is long here. And I don’t want to rip it apart. But worth noting if you’re looking for a quality hotel, this ain’t it. I’ve been the only guest on the beach for 2 hours. I had to call the hotel to send one of the servers to me because we didn’t want to leave my belongings to ask to pay a bottle of water and a lunch menu. It’s embarrassingly unorganized here. I’m annoyed because of covid I assumed this sort of resort would want and be excited to have new guests.
Best in class hospitable staff
I had pretty high expectations for the service and facility after staying at previous Villa Del Palmar locations, but this location has exceeded every one of them. The main attraction to any resort is the pool and its poolside service, which is where we spent all of our down time, and I couldn't be happier. Miguel and Daniel catered to our every need and were delightful. They were making us laugh, helping encourage Spanish practice, learning our habits and favorites from the menu, and quickly responding to our endless wants and needs. On top of that, Karina would lead activities to keep us active and entertained, especially a daily dance class that our family loved and looked forward to. She was kind, jovial, encouraging, and full of energy, which rubbed off on everyone around her. The restaurant staff were also especially hospitable and friendly, especially Ernestina who would kindly pay special attention to us each day, making us feel at home and ensuring the food was exactly as we desired. Overall an excellent trip that went by way too quickly, and since we traveled under unique circumstances with the COVID-19 crisis still very much at large, they ensured we could relax while still keeping sanitary and safe.
Amazing staff & Location
From the moment we stepped foot onto the site we felt extremely welcomed!! The entire staff was amazing Best 8 days spent in Puerto Vallarta!! Everyone that we encountered always made us feel so welcomed from day 1 to day 8. Iris & Tania were so friendly whenever we had any questions about our resort stay or our membership. Daniel, Miguel, Joaquin Were the most AMAZING pool side servers!! My cup was never empty and drinks kept coming food was non stop kids were happy. They were great!! Karina would come around to let everyone know that she was going to get activities started and even my 5yr old would get out there and dance with her everyday.😁 pool side Zumba was awesome 👏🏼 And she was always so friendly. Lupita. Gave us one of the best recommendations to an amazing restaurant called El Panorama for our last night family dinner because we wanted to eat somewhere out side of the resort and when I tell you that the view was exceptional the dinner was amazing the staff was great it was EVERYTHING we wanted all in one. We got to see the sunset the perfect view of puerto Vallarta and a perfect family dinner to end our trip. Al though not all of the restaurants were open to the full capacity because of covid they made sure we were satisfied and the food was still amazing. At every restaurant on site from the Japanese spot to the seafood location to the Italian food it was all great. The house cleaning lady I can’t remember her name I think it started with a G older lady but she was so sweet and always checked to make sure we were ok and she also did such a great job daily. Overall Villa del palmar staff was AMAZING!! I would give more then a 5 star if I could, and I would 100% recommend the stay here.