What We Love
- Relaxing on Bavaro Beach, named by UNESCO one of the top beaches in the world.
- The posh, trendy decor that makes all guests feel nothing shy of glamorous.
- The modern, swank rooms are humongous and have Jacuzzis.
- It's an epic family-friendly resort with a children's swimming pool and toddlers' splash pool.
- The ginormous, spellbinding spa with extensive treatments to please your soul (ahhh).
- Mother Nature showing off at the breath-stealing Eco Garden where tomatoes, okra and bananas grow.
- Fancying a full day of unlimited free greens fees at Cocotal Golf Course. Cart fees apply.
Things to Know
- The resort is a brisk 20 minutes from the airport. You'll smell the salt of the sea in no time.
- The Kids Zone offers a game room, adventure park, evening fun & more for your young 'uns.
- There's a fully-equipped gym to keep that beach bod in pristine condition.
- You've got five nosh spots and four bars. Make reservations so you don't get hangry.
- You have access to the additional restaurants and bars at Paradisus Palma Real (except Royal Service areas).
- Daily yoga and Pilates, spin classes, tennis & beach volleyball are all yours for the taking.
- If you're feelin' lucky, you can go hit up some poker, blackjack and slots at the casino.
At The Reserve at Paradisus, the memories begin when you arrive.
LocationPunta Cana - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9406 reviews
Great Experience!!! We will be back!!
Our experience at the Reserve was great!! I would highly recommend the swim out suites as it is quiet and private. Our Butler Andy was great and the beach butlers Raul and Rauly were fantastic! This was our first trip to the Dominican and we will definitely be back!
Fantastic Resort - detailed experience review
This my family and I’s 3rd time staying at the resort. Each time, we enjoy it immensely. There have been some changes in the resort recently so I thought I’d write a detailed review again. As a disclaimer, we traveled in early March so some of the changes with dining options may be a result of the decreased number of guests. In terms of dining, we continued to find there to be a variety of delicious food options. Brisas, a beach front sushi restaurant was fantastic. Tokimeku, an asian fusion/sushi place, was also tasty. Some of the food was a bit salty, but the ice sashimi platter and spicy tuna were great. Sal (steak house) was delicious - pro tip, order more than 1 side as the portions are pretty small. Vento, a Mediterranean restaurant, was good but not our favorite. And lastly, the main resort buffet was really nice. There are plenty of options - usually an Indian station, Italian, grilled to order meat and fish, and then salad bar and fruit, plus a dessert bar. I found the food turning over quickly and staying fresh. We only ate at the Reserve buffet once, it was good but the options are much more limited than the main resort. I’d recommend the short walk/ride over to the main property for breakfast, lunch and dinners. A caveat, the restaurants were open on a schedule meaning Brisas was open only on the Sunday we were there, other restaurants on different days. Not sure if this was due to the low number of patrons or a new approach to dining at the resort. Make sure you get dinner reservations regardless - the restaurants fill up! The rooms were very clean, and well maintained. We enjoyed the master suite and found it to be spacious and comfortable. The Circle is the newest part of the resort, but the Reserve still holds up very well. Entertainment was better this year than the last 2 years. They moved some of the shoes into the courtyard area which made it more lively and comfortable. Lastly, I’d like to personally thank Christopher Murillo for creating a wonderful check-in process, and being very understanding when we needed to leave the resort early due to circumstances in response to the coronavirus. He, along with every staff member of the resort made us feel welcome and valued - in the midst of what I am assuming is a fair amount of job insecurity for them. The staff deserves to be commended. Overall, I’d recommend this resort to others and will likely be staying here again in the future.
Stayed at the Paradisus Reserve from March 8-16, 2020. Usually a very busy resort at this time of year, however, due to the coronavirus, the resort was very quiet, with few people travelling. Regardless, the staff of the resort were all in making sure that their guests were enjoying their stay, keeping everyone well fed, being in great spirit even though most of them were about to lose their jobs due to the low guest rate. My family and I were really grateful to them and especially to Lugo who checked in with us every day to ensure we had everything we needed, helped us with restaurant reservations and any other needs. He was a joy to deal with - always pleasant and attentive. We highly recommend this resort. This was our 6th visit to the Paradisus and is the only resort we stay at when we visit Punta Cana. The grounds are lush and beautiful.
Wonderful! Kids Loved It!
First, I had trouble figuring out which hotel was which when deciding which Paradisus to choose. FIRST: The Reserve: Has winding, large pool with lots of foliage and bridges. Kids LOVE it! The swim up rooms are great here, as the kids can really explore straight from the room to other areas of the pool. Very private also. This resort is smaller and has smaller versions of the Gabi buffet, bars, etc (delicious!). But it is definitely a golf cart ride away from the beach (if you have kids). Our kids loved this, but it was a hassle when they wanted to go back and forth from the pool to the beach. The Reserve is also where the Kids' Club is located (but it is only open until 7:00. There are a couple of nights it is open a little later, and you can get private babysitting for $25/2 kids/hour. yikes. But our kids LOVED the kids club - the employees there are fantastic, especially "Dora" - they are seriously the best). SECOND -- The Grand Reserve. This resort looks gorgeous. It is very zen and modern. But lovely. Looks like a peloton commercial. The restaurants are supposed to be amazing. I don't think our kids would have liked it; it seems like an adult-only area...very quiet but gorgeous. It is also a golf cart ride away from the beach. Both the Grand Reserve and Reserve are about 3 minutes from the giant water park (which is amazing). THIRD: the main resort, Paradisus Palma Real. This is where a lot of the various pools and bars are, and it is right on the beach. The larger Gabbi Buffet is there (and it is amazing! How is a buffet so good!?). If you want to be right at the beach, stay here. I have NO idea what the rooms are like, but there are a ton of pools, and you can go back/forth from the beach. I would actually consider staying here, even with the kids, next time - location is great. Overall, all three of the resorts are GORGEOUS!! BEACH: We opted to go to the DR rather than Mexico this year bc the MX beaches were overrun with the seaweed last year (I think it may be better now??). The beach in the DR is sooo beautiful!!! Clear blue and green water, beautiful sand....goodness. You can walk up/down for a long time, there are plenty of chairs for everyone. If you walk a bit to the left (when looking at the water, so north?), you will see a sign for a shopping plaza. If you go in there further back, you can buy boogie boards for the kids and other stuff, just an FYI. We wish we did Otium's excursion (the transportation company)...the one we did with Sea Walking (Seaquarium?) was too crowded and boring, especially for the kids. We also bought some cigars. But man, those folks do hound ya. You can go back and forth from the beach to the pool - it is just fantastic. Loved the beach. Family Concierge and Room: I don't really know what the benefit is at this resort - BUT, all the concierge people are so nice, so it doesn't hurt! In Mexico (La Esmeralda), Family Concierge got you access to a special pool and restaurant, and with the crowds, those perks were really worth it. But here, I would spend the extra money on getting a swim-up room. You still get a concierge who makes your dinner reservations, and you can ask questions/get help.... but our kids got balloon animals in the Kids Club. We were so happy to spend that money on the one-bedroom master swim up. So much space! You even have your own bali bed! FOOD: We LOVED the food. The buffets (which I normally am kind of grossed out by) are fantastic. I still don't understand how they make these so good. And we have a 7 and 8 yr old who can be picky. You can get everything from pasta with butter to sushi to Indian food. Even when we were at the sushi/ceviche restaurant, they brought our daughter pasta with butter!! They have EVERYTHING - chocolate fountains, nutella...to seafood and made to order hibachi grills. Seriously, its great. So if no one can agree on food, just go to the main Gabi Buffet. haha. Overall, this resort is gorgeous, and the employees are great. Oh - the drinks are amazing - they really have some top shelf options (Don Julio etc). The bartenders are probably the best around. Plenty of swim up bars, too. We went right at the beginning of the COVID-19 crisis, and the resort was really quiet (and we had an early spring break). The Reserve, and the resort overall, could handle 10-15x the number of people who were there and still not feel crowded -- it is really spacious. This is a GREAT spot for when you go at a busy time. Definitely do not hesitate to go!!!
The Reserve- Our Home Away From Home
Another fabulous visit with our family. Excellent food, bartenders “my friends”— Ada, Ronnie, Yohandy and Jerry. Alejandro is a great host and dancer and belongs in NJC! We are coming back in January. Awesome food, weather and friendship. This is our home away from home.