What We Love
- The Pirate's Paradise Waterpark (ahoy, mateys!) with a pirate ship and a plank for wayward mutineers.
- The massages and body scrubs at the luscious spa (Are you melting yet?).
- The private peninsula with over 1,800 feet of white sand with palapas where you can find your perch.
Things to Know
- The resort is only 10 minutes way from the airport.
- Onsite activities are perfectly suited for adults and children alike.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Visualize this: you, stretched out on a cushy spa table, listening to soft, soothing music, (stress draining out of your body by the second), waiting for your Swiss massage to commence while your kiddos (on energy overload) are safely entrenched in the Pirate Paradise Waterpark, without a care in the world.
This is not a fantasy. This dream can happen to you.
At this resort, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile are endless. You'll enjoy buckets of good stuff that includes:
- Dwelling in comfy, spacious suites steps away from the pure white sands kissed by turquoise waters.
- Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
- Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
- Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
- Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
- Enjoying family entertainment that won't make grandma blush.
- Cutting loose with dozens of land and water activities.
- And so much more that won't fit into this bulleted list.
Get MORE perks from your getaway to Sunscape Splash. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- A professional couple or family photo
- 30% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include the Sun Club 1 Bedroom Suite.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
WiFi Policy - The hotel charges a small fee for guests using WiFi in their rooms and will allow them to connect a maximum of two (2) devices per room or per code to the internet. WiFi will remain free and open in the Sunscape Splash Lobby.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7931 reviews
We still remember this wonderful server. We had an amazing experience and it was not limited to the customer service we received, though it felt like a home away from home due to this wonderful person. I hope everyone receives the same level of care as we did on our family vacation.
Okay Resort 3 Star
Booked through Apple vacations on a square deal. We were guaranteed a 5 Apple hotel in Montego Bay. We were given sunscape splash. On arrival we checked in and then we were immediately sat down and were talked to about a timeshare, the last thing we wanted to hear about right after we arrived. The rooms were descent, the mini fridge had a few bottles of soda, a few cans of beer, and a few small water bottles. The pools were nice. The food was okay, nothing too tasty. The waiter were kind for the most part. The bar drinks were just okay. The pina coladas or frozen daquari drinks consisted of the bartender pouring alcohol and the slush mix into a cup and it was not even mixed. After our first dinner and drink experience, we realized this was not truly a 5 Apple resort. We asked to be transferred to one of the Riu hotels, which we have been to before and loved. Their apple reps at the resort were the worst. They said they could email apple and see what can be done, we even understood and were okay work paying the upcharge fee. After Is checking back for 3 days the apple reps said they haven't heard back and seemed to care less. We then found out that for a fee we could be Sunclub members, which included a few special restraunts And a bar. The manager Gave us access to those places and after our experiences there we realized that was how the sunscape splash got its 5 apple rating. The food was much better and the frozen drinks were made properly. I would still only give this place a 4 apple rating compared to other 5 apple places we have been to. The entertainment staff was okay. Not the best. The foam party was fun and the magic and Acrobat shows were amazing. Overall, we probably would not go back to this hotel, especially for the amount of money we paid. We have spent less and have gotten much better numerous times on our all inclusives.
Best Trip Ever
Sunscape Splash was BEAUTIFUL !!! Food was GREAT, yes restaurants weren't open all night, but they never claimed to be....not on the website & hours are posted when there. Party Bus to Margaritaville was Awesome, Pool Party was Ridiculous....Old Skool Reggae from Past to Present. Excursions were the Best, Horseback Riding in the Caribbean was an Experience....the excursions are cheaper if you purchase before you get there, so planning is a necessity !! Waddy in the Lobby Bar & his Fire Show should be on TV !!!
Nightmare at Sunscape
This was the direst resort I have ever seen in my life. Trip from hell. Staff were nasty and kept asking for tips. Food was old and dry. rooms dirty. No pool towels available. Pool lounge chairs had mold on them. The food was not edible I had to have food delivered daily for me and the kids to eat. Aracade been closed for years. Lazy river only has 2 tubes for use. pools close daily at 6pm before the sun goes down. Beach is dirty no clean sand area for little ones to play. No games available. No basketballs to rent. Ice cream machine shuts down daily at 7pm. No food available at resort 24 hours of the day. Only nice people were the Amstar reps selling you overpriced adventures. A huge waste of a Christmas gift to my kids. I would not stay here if it was free.
Waiting for UVC Response
The first night our daughter's room was flooded by a burst water pipe in a room above. The next day, in the afternoon, the hotel moved them to another room. We are waiting for UVC to issue the credits