What We Love
- Reveling in the glamour and splendor of the red carpet welcome rolled out for every guest.
- Taking much-needed "me time" at the onsite spa and enjoy as variety of pampering, indulgent treatments.
- Living like royalty with 24-hour room service throughout the duration of your stay.
Things to Know
- The resort is only 20 minutes from the airport.
- The Sun Club, a family-centric program that features exclusive access to upgraded rooms and amenities.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Envision this: you've just landed on the glistening sandy shores of Playa Dorada Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy awesome chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?
At this resort, you and your family are treated like royalty. These brilliantly designed beach homes homes offer an unbelievable amount of unique family activities. You and your loved ones can take full advantage of this all-inclusive Dominance Republic resort's Unlimited-Fun® program. Yes, the chances to laugh and smile are endless.
We guarantee that you will enjoy the following unbelievable amenities:
- Dwelling in comfy, spacious suites
- Giving kids a resort passport that kicks off a scavenger hunt guaranteed to keep them entertained
- Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more
- Sending your 13-17 year-olds to the Core Zone
- Cutting loose with dozens of land and water activities.
Get MORE perks from your getaway to Sunscape Puerto Plata. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- A beach bag gift
- 50% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include Sun Club Jr Suite, Sun Club 1 Bedroom Suite and Sun Club 2 Bedroom Suite.
We are proud to support the Punta Cana Promise as part of our ongoing commitment to ensure that True Beach Lovers are safe while traveling to one of the top beach destinations in the Dominican Republic. The Punta Cana Promise reaffirms our commitment to a set of security standards in one of the safest spots in the Caribbean.
LocationBeach - Puerto Plata
General Policies & Fine Print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4210 reviews
Ive visited the Dominican Republic a few times. We stayed at Sunscape for one week all inclusive. We had such a great time/experience. The beaches were so nice and relaxing, staff was so friendly, and great food. My friend and I really enjoyed dining at night. Melvin was THE BEST server! He really made our experience better with his friendly smile and great personality. I recommend staying at Sunscape 100% and will definitely be back!
My wife and I stayed for a week, the resort is small and older compared to some we have stayed at, which we really loved the size of the resort, everything from the beach, pool, and restaurants are right there, the rooms are clean and updated and very nice. Food and choices were good, two complaints about the restaurant, service was very slow in getting water and coffee and as trivial as it is the toaster needs updated, one toaster and by the time you get your toast your food is cold. Staff is very friendly, Oscar at the pool bar was great. My one complaint is I slipped and feel on the pool due to the water on the walk way and fell on my elbow and knee, the medical staff was right there to put band-aids on my elbow and Leonar contacted me the next day and was very concerned and had me fill out an accident report. I am still have soreness and pain in my knee and elbow I have appointments to have them examined, I would have thought somebody would have reached out to me once I got home.
Was expecting better
I like to start with the good stuff...the restaurants are very good as is the service.No reservations so first come first serve. They have a good pizza and calzone place but doesn’t open for lunch which is a shame. The bars serve good drinks, the staff is friendly. I liked their coffee shop...good staff too. The spa was very good, prices are high. Swim up bar bartender was awesome! Thanks Oscar! Now the not so good...the buffet is lacking in food and service. The only meals we ate were breakfast for this reason. Snack bar is very small and limited as well. The beds were uncomfortable and our maid was a ghost!! I always bring cleaning supplies so I used them myself. I filled my water up at the bar and used pool towels most of the week. The beach was terrible...dirty, broken chairs, no umbrellas...VENDORS EVERYWHERE. Within minutes of checking in were were descended upon by “vacation club employees” trying to sell us a membership. Relentless. Called my room twice, followed us around the resort. Makes a person uncomfortable. Wasn’t a bad vacation, but I would not return. The airport is ridiculous in Puerto Plata...hurry up and wait in multiple lines that lead to more lines. Happy travels!!
Great stay Jairo was the best life guard and #1 aerobics instructor we love him. we’re going to be coming back as soon as possible as long as he is working there! The drinks were amazing and the room was clean and comfortable.
Watch out people
We stayed at this resort for 1 week . This is not a safe place our locked key card door was entered & locked coded safe , no signs of forced entry, so one can use their imagination as to how they entered all our money was taken plus 2 credit cards thank goodness they left our pass ports . Staff made us feel like we were the criminals. This was a harrowing experience, we felt very violated , unsafe, we slept with a large dresser against our door at night fearing repercussions. We were offered no compensation, not even to move to another room. On 2 occasions our room was searched looking for the money “ we stole ourselves “ The resorts says their goal is to provide a spectacular experience that will create long lasting memories lol it creates long lasting experiences all right but not in a good way. Also their main priority is to provide excellent services in all areas .... well people the resort manager & security staff are a joke I suggest you watch your back at this resort plus your safe