Sunscape Akumal Beach Resort & Spa debuts Unlimited-Fun® in the Akumal region of the Riviera Maya! Situated on a stunning expanse of white sand beach, this resort is close to the historic and ecological wonders of Tulum and Cobá. All 362 rooms and suites offer comfortable amenities and stunning views. Delicious snacks and delightful meals are available at eight dining options with limitless drinks poured at eight bars. Five shimmering pools, including three for Sun Club guests only, and endless activities keep the whole family entertained all day and into the evening. Kids will love the Explorer’s Club with fun and friendly activities while teens thrive in their own space at the Core Zone Teens Club. Unlimited-Fun® offers everything for an endlessly fun-in-the-sun getaway.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Hotel does not guaranteed bedding, It is on request based on availability.
Customer Ratings & Reviews
TripAdvisor Traveler Rating325 reviews
Nice small all-inclusive.
This is a very nice small all-inclusive that is part of the AM resorts family. It's not a new resort but one that has recently been acquired by AM. As such they are still working out some of the kinks. There are several things we love about the AM resorts and you have to start with their employees. All are very good and several stand out. Farid worked his butt off and Manuel and Antonio were great at the swim up bar. 24 hour room service is a nice perk as well as walk up service at the specialty restaurants. Our room was fine and everything worked as it should. The food everywhere was good but not great. If you want to be entertained constantly you might want to consider one of their bigger resorts. The beach had crystal clear water but the water was a tad nippy as were several of the pools. There are a lot of rocks on the seafloor so you'll probable want water shoes. We didn't have too much trouble finding chairs although sometimes not exactly where you wanted them. At times some of the bars were understaffed but they eventually got to you. Use the AMSTAR transport and they'll take you directly to the resort. It'll take you about 1 1/2 hours to get to the resort from the airport. One warning is that they will aggressively try to sell you a time share package. This is pretty much true for all of the AM Resort properties. Unless you're into that kind of thing just blow them off or they'll end up taking half of your day.
Great resort for the price!
Don't expect a five-star resort and you won't be disappointed. We booked a Non-preferred room (not SunClub) but had a great view of the ocean, and the beach was a few steps away from our room. Great service - staff is all excellent. Food is good, but nothing superb. Beach has excellent snorkeling - definitely bring your own gear. So much to see underwater!
Don’t believe the bad reviews. This resort is older, we were there 10 years ago when it was Grand Oasis Tulum. What drew us back were the beachfront rooms, I’ve never stayed anywhere closer to the beach. The staff were amazing. My husband is newly diagnosed with Celiac disease and we were worried on how this was going to go. Idelfonso at the buffet made sure he had a meal prepared in another kitchen. I was really impressed by the efforts of all the staff and it truly made our vacation.
All around great vacation!
My son and I just stayed for 7 nights at the Sunscapes Akumal. The resort was great for the most part. I would say food was ok. Angel who worked at Windows the buffet as a waiter was my favorite in that capacity. Aldo, Romeo and Carlos where fun and funny. They made it so fun for all the staff. The beach was soft and AMAZING! I had never snorkeled and fell in love with it here. The room was a great size. We had a sun club pool side room which was nice minus the screaming kid the first few days. Hector the conseigers was so kind and funny. Pepe also was great! I would stay here again for sure!
Entertainment crew gets 5-stars!!
Just spent 8 days here and I want to give a shout out to Aldo, Romeo and Carlos! These 3 are part of the entertainment crew and made our trip so fun! They work so hard and made the kids, teens and adults laugh and party! St Patrick's day foam pool party!