What We Love
- Treat yourself to uncompromising luxury at the resort's world-class spa, featuring seaweed wraps, invigorating hydrotherapy and exotic indigenous treatments.
- Enjoy 24-hour access to room service throughout the duration of your stay.
- Dining is made magical thanks to a diverse collection of excellent global cuisine featured in the onsite restaurants.
Things to Know
- The resort is located only 15 minutes away from downtown Cozumel.
- Upgrading to the Preferred Club will give you access to upgraded rooms, a private swimming pool, and much more.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
Resort Details
- Barefoot Grill
Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.
- BordeauxSavor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
- Coco CafeCoffee & snack bar.
- Desires
o Preferred Club Swim up bar
- Gohan Sushi BarSavor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
- La CavaWine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
- ManateesEnjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
- Market CafeEnjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky BarRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach fairy games (horseshoes, bocce ball, cornhole)- Beach pickleball
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Tennis court †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Secrets Aura Cozumel
Great location on the beach. Friendly staff. Went in off season so some of restaurants not open. We loved the Bordeaux restaurant. The waiters, Yun, Alejandro Gain and Hostess, Diana were very sweet and worked hard. Recommend they keep pool cleaner near the Bordeaux. The others seem very clean, but this one has a lot of stuff floating in it. Great Honeymoon though.
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Disappointing Stay at Secrets Cozumel. Don't Recommend.
The overall experience at this hotel was extremely disappointing. The hotel is outdated and has the old appearance. The food quality is average. The service is slow and non-responsive at times. The gave us the wrong room and it took 2 days to get resolved. They limit you on snack and drinks you can have even though it is an all inclusive place. We will not visit this place again and recommend you try another location. They are associated with Dreams and we tried both location with the same results.
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these people are my Familia
Just returned from paradise and we were a little apprehensive to book at all due to scathing reviews we read, found ourselves pleasantly surprised by how truly beautiful the resort was, and how amazing views of the ocean were. The scenery could not have been more gorgeous with the sun, crystal clear water perfect for snorkeling, and how nice our room was! we did have some problems with check in, our swim out ocean view room had Maintenace issue (staff did not elaborate) so was not available-so they upgraded us to preferred ocean front balcony right next to market cafe, I was disappointed at first to lose the swim out I was so looking forward to, so they promised me if I wanted, they could move me the next day after the issue was resolved in my original room-once I saw the balcony view of the ocean there was no giving that up! we have stayed in more upscale and expensive resorts then this but by far have never had such a view as this-it was spectacular. The food options were fine, and some dishes wowed while others were average (same anywhere). the pools were all great, the occupancy when we went most have been lower because I never waited for anything -pool or beach side lounges always ready, restaurants I was seated immediately, and drinks flowed freely without delay. There were flaws sure, here and there, if you looked hard enough, but how can you be in paradise and complain about minor details, so I won't even mention them. BY FAR, the absolute best part of our experience though was the staff, these people are genuinely committed to your comfort in every way, they are warm, sincere, caring, and honest (lost my purse after a few too many cocktails and it was returned by Mr. Ramos to the lobby with all the cash still in it). shout out to some amazing secrets Familia Ricko-lobby bar (wish he could make me another Ricko Sauve) Gaspar-market Cafe Deigo-swim up bar Armando-swim up bar Rocko Vallet who brought our luggage to our room like we were guests in his home Sein-concierge who, even when we turned him down for timeshare presentation still greeted us with warmth every day, we saw him Angel-lobby bar the group of three that did an amazing fire show on the beach which thrilled us the live band in the courtyard of coco cafe in the evening -they sang sweet Caroline better then at Fenway Park SO GOOD SO GOOD Gabrille-Oceana breakfast the group that performed for the Mayan experience dinner -best $ ever spent Vincente -swim up bar, was depressed when he had a day off, he was that great Rene -market cafe-thanks for the "Happy Coffee" with baileys Leonello-preferred swim up bar who tried to do juggling tricks with ice cubes -made us laugh was very entertaining (or it could have been the mojitos-not sure lol) Jenny -hostess @ Bordeaux breakfast that everyday pulled my chair out for me, but I mistakenly sat myself lol -sorry Jenny not used to such pampering MY FAVE Richardo-Bordeaux for breakfast was the sweetest young man that served us like we were royalty, wanted to know exactly how I wanted my mimosa (what % champagne to juice ratio and if I wanted fruit in it), couldn't be more pleased with his warm braces smile, caring attitude, and exuded positive energy. I cannot stress enough your vacation is what you make of it! This resort was amazing; I would 100% return and recommend
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Secrets Aura is GREAT !
This resort WOWED me the moment we arrived. I couldn't have asked for a better stay in Cozumel, and can't wait to go again.
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Friendly and accommodating staff
Our experience at Secrets in Cozumel was overall amazing. Our initial room had issues with the mini fridge not working and mold-scent. The concierge immediately found 2 other room options and let us decide which one we wanted. Within the hour, the newly selected room was clean, prepped and ready for us. We had a lovely dinner at Oceana during that time. Amazingly accommodating staff. Resort is slightly dated, but that didn’t change the great experience we had. We would go back.
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.